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Added 7 mins ago
Site Material Coordinator - Travel Canada (m/f/d)
Nordex Group
AB
Driving is an essential function of the job. Must possess a full valid driver’s license and be insurable under our auto insurance policy. This position will be subject to periodic driver’s…
Added 7 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
You will be the key driver in turning our go-to-market strategy into seller behavior and results in every region. You will report directly to the revenue leader and partner with Sales,…
Added 22 mins ago
U
Driver Helper
UPS
Ottawa, ON
- Part-time
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Gatineau Area. This role…
Added 22 mins ago
S
Sales Enablement Manager
SysAid
Toronto, ON
- Full-time
You will be the key driver in turning our go-to-market strategy into seller behavior and results in every region. You will report directly to the revenue leader and partner with Sales,…
Added 22 mins ago
FC
CAN Driver
FedEx Canada
St. Catharines, ON
- Part-time
Must possess a valid driver’s license and have a good driving record
Added 22 mins ago
HE
Bilingual (English/French) Site Inspector
Harbourside Engineering Group
Stratford, PE
- Full-time
Valid driver's licence and willingness to travel throughout Prince Edward Island (PEI).
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Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
…technical and challenging environment. Kinectrics puts you in the driver’s seat of your own career, setting you up alongside industry experts who will help you develop the skills essential…
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Package Handler Trainer
FedEx Canada
Delta, BC
- Part-time
Trains other Package Handlers (PHs) on loading, unloading, palletizing, and scanning techniques in order to ensure efficient and safe movement of packages through the operation.
Added 22 mins ago
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Switcher-4
FedEx Canada
Woodbridge, ON
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Must possess a valid driver’s license and have a good driving record.
Added 22 mins ago
Aircraft Maintenance Engineer - YVR
WestJet Group
Vancouver, BC
Obtain and maintain Airside Vehicle Operators Permits (AVOP). Must have a valid Driver’s Licence and a clean driver’s abstract
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Free Goods Program Worker
Calgary Drop-In Centre (the DI)
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Clean, valid driver’s license (must be at least 25 years of age for insurance purposes) is required for staff eligible for driving duties
Added 22 mins ago
Sales Manager
Talent Acquisition/Human Resources, The Aaron's Family of Companies
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The hourly rate and eligibility for performance-based incentive pay are just part of our total compensation package for team members. Although not an all-inclusive list, below are some of…
Added 22 mins ago
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Facility Operator
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A valid driver’s license and ability to provide 5-year standard driver abstract (clean driver’s abstract)
Added 37 mins ago
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Civil Construction Field Operations Supervisor
LaPrairie Group
AB · Grande Prairie, Alberta
- Full-time
This is a full-time position, with competitive compensation and an industry-leading health & welfare benefits package.
Added 37 mins ago
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Business Development Representative
Util-Assist Inc.
Newmarket, ON · Toronto, ON
- Full-time
Valid driver’s licence and ability to travel within Canada and the United States as required.
Added 37 mins ago
Registered Nurse
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…team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new…
Added 37 mins ago
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Service Technician (Tire & Lube)
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London, ON
- Full-time
Must possess a full, valid driver's licence and be able to provide current Standard and CVOR Driver's Abstracts with an acceptable driving record.
Added 37 mins ago
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Grocery Clerk -Riverside Food Store
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Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan. We encourage our Team Members to take advantage of the learning…
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Bus Driver
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…make a meaningful difference in residents’ lives. As a Bus Driver, you will support residents’ health, independence, and well-being by providing safe, reliable, and courteous…
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Added 52 mins ago
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Operations Supervisor
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Longueuil, QC · Saint-Hubert, QC
- Part-time
…station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor…
Added 52 mins ago
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Driver Examiner - Full Time - Brampton- Bilingual
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- Full-time
Provides information and assistance related to Driver Examination services.
Added 52 mins ago
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Switcher-1
FedEx Canada
Barrie, ON
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Must possess a valid driver’s license and have a good driving record.
Added 52 mins ago
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Casual Courier
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Must possess a valid driver’s license and have a good driving record
Added 52 mins ago
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Package Handler Trainer-1
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Trains other Package Handlers (PHs) on loading, unloading, palletizing, and scanning techniques in order to ensure efficient and safe movement of packages through the operation.

OSL Retail Services

Senior Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and manage related records, reports, invoices, and expense claims. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, train users, and support security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, supporting CRM and business systems, troubleshooting technical issues, and familiarity with networking, security, APIs, and integrations; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
IT Support
Business Systems Support
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Coordination
Data Management
Invoice Validation
Expense Claims Management
System Administration
Technical Troubleshooting
Continuous Improvement
CRM Platforms
Networking
Security Standards
System Integrations

Benefits

Three Weeks Of Vacation
Medical Benefits
Dental Benefits
Vision Benefits
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Rework
Product Inspection
Product Scrap
Consumer Electronics
Quality Control KPIs
Quality Reporting
Warehouse Operations
Service Operations
IT Support
Business Systems
Application Support
System Administration
CRM
SAP CRM
Technical Troubleshooting
Continuous Improvement
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Korean
English

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