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Added 6 mins ago
SC
Meat & Seafood - Part Time Meat Cutter - OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
- Part-time
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 6 mins ago
In Store Bakery - Baker PT OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 6 mins ago
SC
In Store Bakery - Full Time Baker -OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 6 mins ago
Sales Associate
Laura Canada
Saint-Sauveur, QC
Added 6 mins ago
SH
District Sales Manager - Spirit
Spirit Halloween
Burlington, ON
- Temporary
The District Sales Manager is a seasonal position, which starts in July and typically ends in November. The District Sales Manager is responsible for all aspects of the store operation…
Added 6 mins ago
BC
Manager, Research & Development (R&D) Flatbreads and Breakfast
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…its supply chain network while serving major grocery chains, retail outlets and foodservice operations across…
Added 6 mins ago
R&
Auditor IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 6 mins ago
BC
Manager, Research & Development (R&D) Flatbreads and Breakfast
Bimbo Canada
Mount Hope, ON
- Full-time
…its supply chain network while serving major grocery chains, retail outlets and foodservice operations across…
Added 6 mins ago
S&
Retail Store Manager
SPIER & MACKAY
Mississauga, ON
- Full-time
Spier & Mackay is looking for a Retail Store Manager to lead our Mississauga location. This role is responsible for overseeing daily store operations, driving sales performance, delivering…
Added 21 mins ago
LC
Pharmacist
Loblaw Companies Limited
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 21 mins ago
LC
Pharmacist - Full-Time (12 months contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 21 mins ago
LC
Relief Pharmacist
Loblaw Companies Limited
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 21 mins ago
TT
Assistant Store Manager in Training HomeSense Hyde Park
The TJX Companies, Inc.
Toronto, ON
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 21 mins ago
JI
Truck Driver Class 3 Boom/Hitchhiker
J.D. Irving, Limited
Grand Falls-Windsor, NL
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 21 mins ago
BE
Branch Manager
Battlefield Equipment Rentals
Guelph, ON
- Full-time
As Branch Manager, you will provide overall leadership to all branch employees and take full responsibility for operational performance, customer satisfaction, safety, service excellence,…
Added 36 mins ago
TA
STOCK COORDINATOR - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 36 mins ago
Restaurant Supervisor
Vail Resorts
Whistler, BC
…free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 1 hour ago
Meat & Seafood - Cutter Meat - OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 1 hour ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving…
Added 1 hour ago
W
(CAN) Asset Protection Associate SECURITY LICENSE REQUIRED
Walmart
Toronto, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
TT
Assistant Store Manager Winners North Heartland
The TJX Companies, Inc.
Mississauga, ON
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 1 hour ago
HP
Property and Evidence Supervisor
Hamilton Police Service
Hamilton, ON
- $105,577 to $124,202 CAD / year
- Full-time
…620,063 residents. The Service is divided into two main areas: Operations, which provides visible policing and investigations in various specialized units, and Support, which offers…
Added 1 hour ago
Production Planner
Hilton Food Group Plc
Brantford, ON
Providing clear data from sales performance/production results to Planning manager
Added 1 hour ago
CG
Patient Food Service Supervisor, Part Time
Compass Group Canada
Hamilton, ON
- Part-time
Supervise daily patient meal service operations and ensure timely, accurate meal delivery to patients.
Added 1 hour ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary

OSL Retail Services

Senior Quality Control Specialist

Mississauga, ON, Canada

$65,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About The Role:

We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business system/process management skills to support quality control (QC) operations in the Canadian market, as well as various business systems and application support for customer service operations. The ideal candidate is detail-oriented, collaborative, and experienced in both product QC and IT/system support.

What you’re responsible for:

Follow up on product quality issues and escalations from end-customers, COMPANY departments (Service, Sales, Logistics, etc.), and other channels
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Prepare weekly QC reports including service (QC) KPIs and operation status reports for key COMPANY stakeholders
Coordinate onsite warehouse QC operations such as rework, new product inspection (CET), returned product inspection, and product scrap
Manage data recording, keeping, and reporting from product rework, inspection, and scrap results
Validate monthly QC expense invoices received from registered vendors
Manage service (QC) expense claims (e.g., rework) and submit them to Suwon/Factory under COMPANY finance guidelines
Provide day-to-day service business system/application support on user demands and inquiries, responding with timely resolutions
Act as system admin for maintenance, enhancement, and error reporting on service business systems/applications
Submit requests/escalations to regional/Suwon support groups for data or system changes as required
Serve as SME supporting user training and testing in development/production environments
Support implementation of SEC global security/compliance requirements on service-operated systems

To join our team:

Bachelor’s Degree or equivalent work experience preferred
Minimum 3 years of experience in product quality control management
Minimum 3 years of experience in IT support, IT coordination, or a similar role
Experience coordinating onsite quality control operations with multiple sites/groups
Experience with continuous improvement in business system/process implementation
Experience working with CRM platforms such as SAP CRM or similar systems
Experience in the consumer electronics industry is an asset
Strong knowledge of product quality control operations (rework, inspection, scrap)
Technical troubleshooting, diagnosing, and problem-solving abilities across various IT platforms
Familiarity with basic networking, security standards, APIs, and system integrations
Fluent Korean/English language skills are an asset
Valid driver’s license required (frequent visits to warehouse in Halton Hills, Ontario)

The salary range for this role is $65K to $75K. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:

Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending account.
Retirement support: Company-sponsored RRSP matching program to help build your financial future.
Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.

We’re committed to supporting your success every step of the way. What are the next steps?

The Interview Process:

Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.

Step 2: The next step is a virtual or in person interview with the hiring manager.

Step 3: The final step is an in-person interview with the hiring manager and extended team members.

Ready to bring your talent to a team where your impact matters? Apply today - we can’t wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.

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More about this job

Responsibilities

Investigate and escalate product quality issues, coordinate warehouse inspections, rework and scrap operations, and manage related records, reports, invoices, and expense claims. Provide day-to-day support and administration for service business systems, coordinate system changes and testing, train users, and support security and compliance requirements.

Requirements

A bachelor’s degree or equivalent work experience is preferred, along with at least three years of experience in product quality control and three years in IT support or coordination. Candidates should have experience coordinating quality operations, supporting CRM and business systems, troubleshooting technical issues, and familiarity with networking, security, APIs, and integrations; consumer electronics experience and Korean-English fluency are assets, and a valid driver’s license is required.

Skills

Product Quality Control
IT Support
Business Systems Support
Quality Issue Investigation
Quality Reporting
Warehouse Quality Control Coordination
Data Management
Invoice Validation
Expense Claims Management
System Administration
Technical Troubleshooting
Continuous Improvement
CRM Platforms
Networking
Security Standards
System Integrations

Benefits

Three Weeks Of Vacation
Medical Benefits
Dental Benefits
Vision Benefits
Health Spending Account
Company-Sponsored RRSP Matching
Employee Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Quality Control
Quality Control Operations
Product Rework
Product Inspection
Product Scrap
Consumer Electronics
Quality Control KPIs
Quality Reporting
Warehouse Operations
Service Operations
IT Support
Business Systems
Application Support
System Administration
CRM
SAP CRM
Technical Troubleshooting
Continuous Improvement
Networking
Security Standards
APIs
System Integrations
User Training
System Testing
Security Compliance
Expense Claims
Invoice Validation
Korean
English

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