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Otis Elevator Co.

Senior Sales Associate, Service

AB, Canada

Full-time

Apply on otis.wd504.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Date Posted:

2026-11-12

Country:

Canada

Location:

LOC13036 18558 – 104 Avenue Edmonton,AlbertaT5S 0K3

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Senior Sales Associate, Service to cover Edmonton and Northern Alberta territory and reporting to the Senior Manager & GM. This is for an existing vacancy. The main goal of the role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects

On a typical day you will:

Manage a portfolio of elevator units through maintaining good working relationships with existing customers
Serve as primary contact for timely resolution of customer needs surrounding inquiries
Develop new customers via cold calling, networking, bids and tenders
Develop your own sales strategy to achieve sales targets
Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
Conduct sales negotiations and close deals
Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful:

A business or technical degree preferred, or completed training as a technician or technical business administrator, with at least 3 years of relevant work experience
Experience selling technical service agreements or consultative service solutions
Strong customer and service orientation, with excellent interpersonal and relationship-building skills
A high level of commitment, accountability, and reliability
A results-driven mindset with the ability to work effectively in a fast-paced, demanding, and complex corporate environment

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Apply on otis.wd504.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Sales Associate is responsible for driving sales growth by developing a customer pipeline for maintenance contracts and incremental repair projects. They will manage a portfolio of elevator units, serve as the primary customer contact, and execute sales strategies to meet targets.

Requirements

Candidates should possess a business or technical degree or equivalent technical training with at least 3 years of relevant experience. Strong consultative sales skills, a results-oriented mindset, and excellent relationship-building abilities are required for this role.

Skills

Sales growth
Cold calling
Networking
Bids and tenders
Sales strategy
Sales forecasting
Negotiation
Technical service agreements
Consultative selling
Customer service
Interpersonal skills
Accountability
Reliability
Results-driven

Benefits

Employee Scholar Program
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Sales
Service
Elevator
Escalator
Maintenance contracts
Repair projects
Cold calling
Bids
Tenders
Sales strategy
Pipeline management
Forecasting
Negotiation
Technical service
Consultative sales
Customer relationship
Business development
Account management
Field sales
Otis

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