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Otodata

AI / Automation Specialist

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English · French
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

JOB SUMMARY

Otodata is seeking a hands-on AI / Automation Specialist to turn internal business needs into practical AI and automation solutions. Reporting to the Director of IT, this full-time role drives the internal AI roadmap, enterprise tooling adoption and cross-functional delivery.

The role combines process analysis, prototyping, rollout and change management, supported by strong documentation, data quality and responsible AI practices. Core tools include Microsoft 365, Copilot, Copilot Studio, Copilot Cowork, Power Automate, Power Apps, SharePoint, Teams and Entra.

KEY RESPONSIBILITIES

Key Responsibilities
Maintain a prioritized internal AI roadmap with the Director of IT, balancing impact, effort and quick wins. Evaluate build versus buy, favour existing Microsoft tools and track budget against outcomes.
Coordinate enterprise Copilot deployment, licensing, security configuration and onboarding with IT. Drive adoption through English and French training, playbooks, prompt libraries and workflow examples.
Build and deploy agents and workflow automation with functional owners, starting with an HR assistant and accounts payable, accounts receivable and order entry. Use Copilot Studio, Power Automate and SharePoint where practical.
Develop AI-enabled self-service over the Customer Support and TMaaS knowledge base. Support R&D adoption of AI in the software development lifecycle, including coding, testing and modernization tools.
Document processes and maintain accurate knowledge bases, using SharePoint as the primary repository. Coordinate safe integrations and retrieval from NetSuite, Salesforce Field Service and telemetry systems, with appropriate access controls.
Support responsible AI governance with IT, Legal and Finance: acceptable use, data handling, vendor review and human oversight. Assess sensitive workflows and maintain AI system and risk registers.
Support the AI Council and departmental champions, leading cross-functional discovery, pilots and rollout. Coordinate external development partners when required.
Define business cases and report adoption, cycle time, hours saved, self-service impact, quality and cost to the Director of IT and executive team. Validate benefits with functional owners and Finance.
Success is demonstrated through sustained tool adoption, deployed HR and finance automations, effective governance and measurable productivity gains agreed with Finance.

Trainning/ Experience/ Certification

5 or more years in IT, business systems, business analysis or process improvement roles, with demonstrable hands-on delivery of AI, automation or workflow tooling in the last 1-2 years.
Track record of taking cross-functional initiatives from idea to rollout, ideally in an industrial, IoT, hardware or field-service environment.
Hands-on experience building or configuring solutions on the Microsoft platform: Copilot and Copilot Studio agents, Copilot Cowork, Power Automate flows, Power Apps, SharePoint sites and lists, and Microsoft 365 integrations, working with external developers where needed.
Experience with change management and training programs that drove measurable adoption.

Skills and knowledge

Deep familiarity with the Microsoft 365 ecosystem (Copilot, Copilot Cowork, Power Platform, SharePoint, Teams, Entra) and working knowledge of the other enterprise systems used at Otodata (ERP, CRM and field service platforms), including security and data governance basics.
Working knowledge of LLMs, retrieval-augmented generation, agents and automation frameworks, and the judgement to know what is practical versus hype.
Strong process mapping and business analysis skills: able to take a problem raised by a team, analyze it, and propose a concrete AI or Power Automate solution; comfortable reading data and defining metrics.
Clear communicator who can translate AI concepts into business value for non-technical leaders and frontline teams.
Bilingual English and French is strongly preferred given Otodata's Montreal headquarters and manufacturing operations.

Compétences et aptitudes requises

Passionate about AI and its practical application; curious, hands-on and willing to prototype.
Able to navigate the organization, build relationships across functions and influence without direct authority.
Organized and disciplined about prioritization, with a bias toward shipping working solutions over presentations.
Comfortable operating with executive visibility and being measured on outcomes.
Curious, hands-on and willing to prototype; organized about priorities and focused on delivering working solutions.
Able to build relationships across functions, influence without direct authority and stay accountable for measurable outcomes.

Read the full bilingual original

SOMMAIRE DU POSTE

Otodata est à la recherche d’un(e) Spécialiste IA et automatisation dynamique et orienté(e) vers l’action pour transformer les besoins d’affaires internes en solutions concrètes d’intelligence artificielle et d’automatisation. Relevant du Directeur TI, cette personne jouera un rôle clé dans le déploiement de la feuille de route IA de l’entreprise, l’adoption des outils technologiques et la livraison de projets transversaux.

Ce poste à temps plein combine l’analyse des processus, le prototypage, la mise en œuvre et la gestion du changement, tout en s’appuyant sur une documentation rigoureuse, la qualité des données et les bonnes pratiques en IA responsable.

Les principaux outils utilisés incluent Microsoft 365, Copilot, Copilot Studio, Copilot Cowork, Power Automate, Power Apps, SharePoint, Teams et Entra.

PRINCIPALES RESPONSABILITÉS

Maintenir, en collaboration avec le Directeur TI, une feuille de route IA interne priorisée en fonction de l’impact, des efforts requis et des gains rapides. Évaluer les solutions à développer versus celles à acheter, privilégier les outils Microsoft existants et suivre les budgets en fonction des résultats obtenus.
Coordonner le déploiement de Copilot à l’échelle de l’entreprise, incluant la gestion des licences, la configuration de la sécurité et l’intégration des utilisateurs avec l’équipe TI. Favoriser l’adoption grâce à des formations en français et en anglais, des guides d’utilisation, des bibliothèques de prompts et des exemples de flux de travail.
Concevoir et déployer des agents IA et des automatisations de processus avec les responsables fonctionnels, notamment pour les ressources humaines, les comptes fournisseurs, les comptes clients et la saisie de commandes. Utiliser Copilot Studio, Power Automate et SharePoint lorsque pertinent.
Développer des solutions d’autoassistance alimentées par l’IA à partir des bases de connaissances du Service à la clientèle et de TMaaS.
Soutenir l’adoption de l’IA au sein de la R-D dans le cycle de développement logiciel, notamment pour le codage, les tests et les outils de modernisation.
Documenter les processus et maintenir des bases de connaissances à jour en utilisant SharePoint comme référentiel principal. Coordonner les intégrations sécuritaires et la récupération de données à partir de NetSuite, Salesforce Field Service et des systèmes de télémétrie, tout en assurant les contrôles d’accès appropriés.
Participer à la gouvernance responsable de l’IA avec les équipes TI, Juridique et Finances, notamment en matière d’utilisation acceptable, de gestion des données, d’évaluation des fournisseurs et de supervision humaine. Évaluer les processus sensibles et maintenir les registres des systèmes IA et des risques associés.
Soutenir le Conseil IA et les champions départementaux en dirigeant des ateliers de découverte, des projets pilotes et des déploiements. Coordonner les partenaires de développement externes lorsque requis.
Définir les analyses de rentabilité et produire des rapports sur l’adoption des outils, les gains de productivité, les heures économisées, l’impact de l’autoassistance, la qualité et les coûts à l’intention du Directeur TI et de l’équipe de direction.
Mesurer la réussite à travers l’adoption durable des outils, le déploiement d’automatisations pour les RH et les Finances, une gouvernance efficace et des gains de productivité mesurables validés avec les Finances.

FORMATION, EXPÉRIENCE ET CERTIFICATIONS

Minimum de 5 ans d’expérience en technologies de l’information, systèmes d’affaires, analyse d’affaires ou amélioration des processus, avec une expérience pratique démontrée en IA, automatisation ou outils de flux de travail au cours des 1 à 2 dernières années.
Expérience avérée dans la réalisation de projets transversaux, de l’idéation jusqu’au déploiement, idéalement au sein d’un environnement industriel, IoT, manufacturier, matériel ou de services sur le terrain.
Expérience pratique dans la conception et la configuration de solutions sur la plateforme Microsoft :
Agents Copilot et Copilot Studio
Copilot Cowork
Flux Power Automate
Applications Power Apps
Sites et listes SharePoint
Intégrations Microsoft 365
Expérience en gestion du changement et en programmes de formation ayant permis une adoption mesurable des outils.

COMPÉTENCES ET CONNAISSANCES

Excellente maîtrise de l’écosystème Microsoft 365 (Copilot, Copilot Cowork, Power Platform, SharePoint, Teams et Entra) ainsi qu’une bonne compréhension des autres systèmes d’entreprise utilisés chez Otodata (ERP, CRM et plateformes de services terrain), y compris les principes de sécurité et de gouvernance des données.
Bonne connaissance des modèles de langage (LLM), de la génération augmentée par récupération (RAG), des agents IA et des cadres d’automatisation, avec la capacité de distinguer les solutions réellement utiles des tendances passagères.
Solides compétences en cartographie des processus et en analyse d’affaires. Capacité à comprendre un problème opérationnel, l’analyser et proposer une solution concrète basée sur l’IA ou Power Automate.
Excellentes aptitudes de communication permettant de vulgariser les concepts d’IA et de les traduire en valeur d’affaires pour des gestionnaires non techniques et des équipes opérationnelles.
Bilinguisme français et anglais fortement privilégié en raison du siège social montréalais d’Otodata et de ses opérations manufacturières.

QUALITÉS ET APTITUDES RECHERCHÉES

Passion pour l’intelligence artificielle et ses applications concrètes en entreprise.
Curiosité, esprit pratique et volonté de développer rapidement des prototypes.
Capacité à naviguer dans l’organisation, bâtir des relations solides avec diverses équipes et influencer sans autorité hiérarchique directe.
Sens élevé de l’organisation et de la priorisation, avec une préférence pour la livraison de solutions fonctionnelles plutôt que pour les présentations théoriques.
À l’aise de travailler dans un environnement offrant une forte visibilité auprès de la direction et où la performance est évaluée en fonction des résultats obtenus.
Responsable, autonome et orienté(e) vers les résultats mesurables.

_________________________________________________________________________________________

JOB SUMMARY

KEY RESPONSIBILITIES

Key Responsibilities
Maintain a prioritized internal AI roadmap with the Director of IT, balancing impact, effort and quick wins. Evaluate build versus buy, favour existing Microsoft tools and track budget against outcomes.
Coordinate enterprise Copilot deployment, licensing, security configuration and onboarding with IT. Drive adoption through English and French training, playbooks, prompt libraries and workflow examples.
Build and deploy agents and workflow automation with functional owners, starting with an HR assistant and accounts payable, accounts receivable and order entry. Use Copilot Studio, Power Automate and SharePoint where practical.
Develop AI-enabled self-service over the Customer Support and TMaaS knowledge base. Support R&D adoption of AI in the software development lifecycle, including coding, testing and modernization tools.
Document processes and maintain accurate knowledge bases, using SharePoint as the primary repository. Coordinate safe integrations and retrieval from NetSuite, Salesforce Field Service and telemetry systems, with appropriate access controls.
Support responsible AI governance with IT, Legal and Finance: acceptable use, data handling, vendor review and human oversight. Assess sensitive workflows and maintain AI system and risk registers.
Support the AI Council and departmental champions, leading cross-functional discovery, pilots and rollout. Coordinate external development partners when required.
Define business cases and report adoption, cycle time, hours saved, self-service impact, quality and cost to the Director of IT and executive team. Validate benefits with functional owners and Finance.
Success is demonstrated through sustained tool adoption, deployed HR and finance automations, effective governance and measurable productivity gains agreed with Finance.

Trainning/ Experience/ Certification

5 or more years in IT, business systems, business analysis or process improvement roles, with demonstrable hands-on delivery of AI, automation or workflow tooling in the last 1-2 years.
Track record of taking cross-functional initiatives from idea to rollout, ideally in an industrial, IoT, hardware or field-service environment.
Hands-on experience building or configuring solutions on the Microsoft platform: Copilot and Copilot Studio agents, Copilot Cowork, Power Automate flows, Power Apps, SharePoint sites and lists, and Microsoft 365 integrations, working with external developers where needed.
Experience with change management and training programs that drove measurable adoption.

Skills and knowledge

Deep familiarity with the Microsoft 365 ecosystem (Copilot, Copilot Cowork, Power Platform, SharePoint, Teams, Entra) and working knowledge of the other enterprise systems used at Otodata (ERP, CRM and field service platforms), including security and data governance basics.
Working knowledge of LLMs, retrieval-augmented generation, agents and automation frameworks, and the judgement to know what is practical versus hype.
Strong process mapping and business analysis skills: able to take a problem raised by a team, analyze it, and propose a concrete AI or Power Automate solution; comfortable reading data and defining metrics.
Clear communicator who can translate AI concepts into business value for non-technical leaders and frontline teams.
Bilingual English and French is strongly preferred given Otodata's Montreal headquarters and manufacturing operations.

Compétences et aptitudes requises

Passionate about AI and its practical application; curious, hands-on and willing to prototype.
Able to navigate the organization, build relationships across functions and influence without direct authority.
Organized and disciplined about prioritization, with a bias toward shipping working solutions over presentations.
Comfortable operating with executive visibility and being measured on outcomes.
Curious, hands-on and willing to prototype; organized about priorities and focused on delivering working solutions.
Able to build relationships across functions, influence without direct authority and stay accountable for measurable outcomes.

Apply About employer

More about this job

Responsibilities

Develop and deliver the internal AI roadmap, enterprise Copilot adoption, AI agents, and workflow automations in collaboration with IT and functional teams. Maintain responsible AI governance and documentation, coordinate secure integrations, and report measurable adoption and productivity outcomes.

Requirements

Requires at least five years of experience in IT, business systems, business analysis, or process improvement, including recent hands-on AI, automation, or workflow-tool delivery. Candidates should have practical Microsoft platform experience, cross-functional project and change-management skills, knowledge of AI and data governance, and strong communication abilities; English-French bilingualism is strongly preferred.

Skills

Microsoft 365
Copilot
Copilot Studio
Copilot Cowork
Power Automate
Power Apps
SharePoint
Teams
Entra
AI Agents
Workflow Automation
Process Mapping
Business Analysis
Change Management
Responsible AI Governance
Retrieval-Augmented Generation

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
Automation
Microsoft 365
Copilot
Copilot Studio
Copilot Cowork
Power Automate
Power Apps
SharePoint
Teams
Entra
AI Agents
Large Language Models
Retrieval-Augmented Generation
Process Mapping
Business Analysis
Change Management
Responsible AI
Data Governance
Knowledge Bases
NetSuite
Salesforce Field Service
Telemetry Systems
Enterprise Resource Planning
Industrial IoT
Manufacturing
Field Service
Business Case Development

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