Human Resources Director

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Company Description
Ottawa Salus has been providing supportive housing and mental health services for over 45 years to adults in the Ottawa area living with severe mental illness. The organization owns and operates 14 buildings and offers both transitional and permanent affordable housing in a variety of settings. Salus’ supportive housing model combines safe, stable housing with essential mental health support delivered by frontline staff. Its integrated service model includes case management, housing coordination, community development, transitional rehabilitation, occupational therapy, and recreation and wellness services tailored to individual needs. Property management services, including 24/7 after-hours support, help ensure continuity of care and stability for clients.
Role Description The Human Resources Director is a full-time, on-site role based in Ontario, Canada, responsible for leading and overseeing the HR function at Ottawa Salus. This position directs HR strategy and operations, including workforce planning, talent acquisition, onboarding, and retention initiatives aligned with the organization’s mission. Day-to-day responsibilities include developing and maintaining HR policies, guiding performance management processes, supporting leaders in employee relations matters, and advising on labor and employment law compliance. The Human Resources Director will partner with senior leadership to foster an inclusive, respectful workplace culture, manage compensation and benefits, and support training and development programs. The role also involves handling sensitive HR issues with discretion, ensuring accurate HR documentation, and continuously improving HR practices to support staff and organizational effectiveness.
Qualifications

• Demonstrated expertise in Human Resources (HR) management, including strategic HR leadership and operational oversight.
• Strong knowledge of HR Policies and ability to design, implement, and update policies consistent with organizational values and legal requirements.
• Proven experience in Employee Relations, including conflict resolution, coaching leaders, and supporting a positive, inclusive workplace culture.
• Solid background in Performance Management, including setting frameworks, supporting managers, and aligning performance with organizational goals.
• Comprehensive understanding of Labor and Employment Law in Ontario, with experience ensuring compliance and mitigating risk.
• Relevant post-secondary education in Human Resources, Business Administration, Industrial Relations, or a related field; professional HR designation (e.g., CHRP/CHRL) is an asset.
• Experience in community, social services, mental health, or non-profit settings is considered a strong advantage.
• Excellent communication, interpersonal, and problem-solving skills, with the ability to collaborate effectively across multidisciplinary teams.
• Demonstrated ability to handle confidential information with integrity and to make sound, evidence-informed decisions.