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Added 34 mins ago
Onsite Support Worker
Ottawa Salus
Ottawa, ON
The Onsite Support Worker is responsible for providing support to the clients/ tenants of the 24-hour program. The responsibilities include providing supportive counseling, group…
Added 1 hour ago
Residential Community Support Workers (Prince George - Casual Pool)
Taproot Community Support Services
Prince George, BC
Temporary
Taproot Community Support Services in Prince George supports adults with Addictions, FASD, Complex Mental Health and Behavioral needs through our Residential and Outreach Support programs.…
Added 1 hour ago
Residential Child and Youth Worker with Overnight Awake Scheduling, Part-Time
Taproot Community Support Services
Nanaimo, BC
Part-time
…and group homes in Nanaimo, British Columbia. Our services support youth recovering from adverse childhood experiences (ACEs) and overcoming other adversity by providing them with housing…
Added 1 hour ago
Specialized Outreach Worker, Part Time
Taproot Community Support Services
New Westminster, BC
Part-time
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a…
Added 1 hour ago
Residential Child and Youth Worker, Temp Part-Time
Taproot Community Support Services
Nanaimo, BC
Part-time · Temporary
…and group homes in Nanaimo, British Columbia. Our services support youth recovering from adverse childhood experiences (ACEs) and overcoming other adversity by providing them with housing…
Added 1 hour ago
Residential Community Support Workers (Abbotsford - Casual Pool)
Taproot Community Support Services
Abbotsford, BC
Temporary
…Development (MCFD) or a Delegated Aboriginal Agency. Our services support youth recovering from adverse childhood experiences (ACEs) and overcoming other adversity by providing them with…
Added 1 hour ago
Residential Community Support Workers (Nanaimo - Casual Pool)
Taproot Community Support Services
Nanaimo, BC
Temporary
…and group homes in Nanaimo, British Columbia. Our services support youth recovering from adverse childhood experiences (ACEs) and overcoming other adversity by providing them with housing…
Added 1 hour ago
Counsellor, Children's Services - Longlac, ON; Repost CC240921r
nosp
Longlac, ON
Full-time
…service, counselling, crisis response, case management, and family support. Services are delivered one-on-one and through group facilitation and may occur in person, in-community, or…
Added 1 hour ago
Residential Worker/Shelter Support Line
The Salvation Army Canada and Bermuda Territory
Charlottetown, PE · Bedford MacDonald House
Full-time
The Shelter Support Line Prevention and Diversion Worker (SSL) /Residential Worker provides general information, books shelter beds, and provides confidential shelter options for those that…
Added 2 hours ago
Community Support Worker
The Corporation of the County of Lambton
Sarnia, ON
Full-time
Provides outreach and counselling services to members of the community who are experiencing rental housing difficulties. Assists clientele in meeting their needs, linking them to resources…
Added 2 hours ago
Social Worker (Contract 18 Months)
IIPCT
Shannonville, ON
Contract
Reporting to the Clinic Manager, the Registered Social Worker collaborates with our Mental Health Team to provide front-line support to individuals and families accessing primary care…
Added 6 hours ago
#24-66 Brighter Futures Worker
North Eastern Ontario Family and Children's Services (NEOFACS)
Hearst, ON
Full-time
…skills, parenting, prenatal, nutrition, health, safety, leisure housing, breastfeeding, labour and delivery and other topics relevant to the philosophy and goals of the Brighter Futures…
Added 8 hours ago
Family Practitioner/General Practitioner
Health Match BC
Courtenay, BC
Full-time
…Physicians, two Nurse Practitioners, two Registered Nurses, a Social Worker, and a Registered Clinical Counsellor. We embrace team-based care and work collaboratively within the Primary…
Added 8 hours ago
Family Practitioner/General Practitioner
Health Match BC
Courtenay, BC
Full-time
…Physicians, two Nurse Practitioners, two Registered Nurses, a Social Worker, and a Registered Clinical Counsellor. We embrace team-based care and work collaboratively within the Primary…
Added 11 hours ago
Transitional Housing Worker
Canadian Mental Health Association Toronto Branch
Toronto, ON
$30.19 to $33.08 CAD / hour
Part-time
The Canadian Mental Health Association is looking for a Transitional Housing Worker (THW) for Carlton House. Carlton House provides Transitional Shelter for Refugees and newcomers with…
Added 11 hours ago
Transitional Housing Worker
Canadian Mental Health Association Toronto Branch
Toronto, ON
$30.19 to $33.08 CAD / hour
Full-time
The Canadian Mental Health Association is looking for a Transitional Housing Worker (THW) for Carlton House. Carlton House provides Transitional Shelter for Refugees and newcomers with…
Added 18 hours ago
Relief Childcare Worker (3 Positions Available)
YWCA Toronto
Toronto, ON
Temporary
The Relief Childcare Worker is responsible for assisting in the implementation of the Child Care Program in accordance with the goals of the department and the overall Association.
Added 20 hours ago
Residential Worker B
The Salvation Army Canada and Bermuda Territory
Fort St. John, BC
Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 21 hours ago
Residential Worker B
The Salvation Army in Canada
Fort St. John, BC
Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 day ago
Indigenous Peer Support Worker (Temporary, Part-Time)
Union Gospel Mission (Vancouver)
Vancouver, BC
Part-time
The Indigenous Peer Support Worker reports to the Supervisor, Housing Program and works collaboratively with the Sanctuary Transitional Housing team to provide strengths-based,…
Added 1 day ago
Personal Support Worker
SE Health
Hamilton, ON
Full-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 1 day ago
Family Practitioner/General Practitioner
Health Match BC
Courtenay, BC
Full-time
…Physicians, two Nurse Practitioners, two Registered Nurses, a Social Worker, and a Registered Clinical Counsellor. We embrace team-based care and work collaboratively within the Primary…
Added 1 day ago
Family Practitioner/General Practitioner
Health Match BC
Courtenay, BC
Full-time
…Physicians, two Nurse Practitioners, two Registered Nurses, a Social Worker, and a Registered Clinical Counsellor. We embrace team-based care and work collaboratively within the Primary…
Added 1 day ago
Intake & Case Worker, Transitional Housing
The Salvation Army in Canada
Vancouver, BC
Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 days ago
Intake & Case Worker, Transitional Housing
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Grace Mansion
Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…

Ottawa Salus

Onsite Support Worker

Ottawa, ON, Canada

Apply by: Oct 5, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Job Title:	Onsite Support Worker
Number of Position(s):	1
Job Type:	Part-Time, Saturdays and Sundays, Unionized position
Language Requirement:	English required.
Reports to:	Program Manager

Job Summary:

The Onsite Support Worker is responsible for providing support to the clients/ tenants of the 24-hour program. The responsibilities include providing supportive counseling, group programming, crisis intervention and assisting clients with life skills acquisition, as required. Onsite Support Workers may cover a variety of shifts including days, evenings, overnights and weekends. The position reports to the Program Manager.

Bachelor degree in social work, psychology, social sciences or equivalent educational background in a related discipline

Three (3) years of experience working with clients in the areas of substance use health and mental health

Two (2) years of experience working in a residential or supportive housing setting, an asset

Establish a supportive, respectful relationship with clients/ tenants

Provide group intervention, advocacy and mediation when necessary

Facilitate group programming

Resolve disputes that may arise between clients/ tenants

Support the implementation of recreational events and meaningful activities

Provide supportive counseling and problem-solving to clients/ tenants when necessary

Support new clients/ tenants in their integration to the program

Foster a sense of community and connection within the Program

Provide crisis intervention support including overdose response

Support clients in establishing healthy sleep patterns

Support clients/ tenants in following the rules and expectations of the Program

Support clients/ tenants in acquiring basic life skills –personal hygiene, laundry etc.

Support clients/ tenants in general domains of life: basic needs, physical and mental health, housing, financial, social, spiritual, legal, educational and vocational

Work collaboratively with community partners and support the referral of clients/ tenants to external agencies as needed

Provide on-call support while on duty

Debrief with day staff and supervisor, as needed

Document as needed in the log book, incident reports, etc.

Ensure documentation is up to date in the client’s file

Review client files on a regular basis –be familiar with client’s overall goals and their current progress

Participate in staff meetings

Participate in professional development sessions

Adhere to program protocols and procedures including health and safety

Other related duties as determined by the Manager

Displays a professional approach to the work along with the values and attitudes that is in keeping with the helping professions (i.e., sensitivity, respect, understanding, sincerity, genuineness, perseverance, patience, compassion, positive outlook, non-judgmental attitude, acceptance, tolerance etc.)

client-centered, caring, supportive and reliable

sound judgment and common sense in decision making and problem solving; critical thinking, intelligence

demonstrates initiative, creativity, flexibility and independence

sense of humor

commitment to work and life-long learning

Knowledge of mental health, substance use health and treatment modalities

Knowledge of community resources for individuals living with mental health, substance use health and those experiencing chronic homelessness

Knowledge of the Residential Tenancies Act and Tribunal processes

knowledge of group dynamics theory and practice

knowledge of concurrent disorders theory

knowledge of ethical standards relevant to social service work (confidentiality, boundaries etc)

knowledge of social problems associated with psychiatric disabilities (poverty, stigma, labeling, homelessness, oppression, addiction etc)

knowledge of mental health legislation

knowledge of community crises services

knowledge of sleep patterns, circadian rhythms, effects of food and substances, all pertaining to establishing normal sleep patterns

connecting skills; empathy, active listening

group intervention skills, including the ability to use mediation, conflict resolution, problem solving skills at a group level

ability to relate to clients suing a strengths based, client-centered approach

ability to work both in a team and independently

interpersonal skills; ability to work closely with supervisor, colleagues and a diversity of clients

conflict resolution skills

professional boundaries

life skills teaching

crisis intervention, suicide prevention and intervention skills

stress management skills

counseling skills

ability to manage time and resources effectively, punctuality

communication skills (oral, written)

record keeping skills, documentation

Computer Skills (word processing, e-mail, internet)

Apply About employer

More about this job

Responsibilities

The Onsite Support Worker provides supportive counseling, crisis intervention, and group programming to clients in a 24-hour residential program. They also assist clients with life skills acquisition and maintain accurate documentation in client files.

Requirements

Candidates must hold a bachelor degree in social work, psychology, or a related social science discipline. A minimum of three years of experience in substance use and mental health, along with two years in residential or supportive housing, is required.

Skills

Supportive counseling
Crisis intervention
Group programming
Conflict resolution
Mediation
Overdose response
Life skills teaching
Active listening
Empathy
Documentation
Case management
Substance use health support
Mental health support
Interpersonal skills
Stress management
Time management

Visa sponsorship

Not detected in the job text

Keywords

Social Work
Psychology
Substance Use Health
Mental Health
Residential Housing
Supportive Housing
Crisis Intervention
Group Facilitation
Case Management
Residential Tenancies Act
Concurrent Disorders
Harm Reduction
Documentation
Advocacy
Mediation
Life Skills
Overdose Response
Client-Centered Care
Professional Boundaries
Community Resources
Health and Safety
Incident Reporting
Conflict Resolution
Active Listening
Counseling
Social Services
Homelessness
Psychiatric Disabilities
Addiction
Referral

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Jobs in Canada

Job Title:

Onsite Support Worker

Number of Position(s):

Job Type:

Part-Time, Saturdays and Sundays, Unionized position

Language Requirement:

English required.

Reports to:

Program Manager