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Added 11 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 11 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 11 mins ago
Sea Freight Pricing Analyst
Kintetsu World Express Inc.
Mississauga, ON
Full-time
We are seeking a Sea Freight Pricing Analyst to support the Corporate Sea Freight Department. In this role, you will act as a liaison between our corporate and regional offices, ensuring…
Added 11 mins ago
Cybersecurity Analyst - Operations
New Brunswick Liquor Co
Fredericton, NB
$81,790 to $94,891 CAD / year
Full-time
About the Cybersecurity Analyst - Operations role
Added 11 mins ago
Cybersecurity Analyst - Infrastructure
New Brunswick Liquor Co
Fredericton, NB
$81,790 to $94,891 CAD / year
Reporting to the Manager of Cybersecurity and Compliance, the Cybersecurity Analyst - Infrastructure will focus around Identity and Endpoint Management to maintain system operations for…
Added 11 mins ago
Payroll Partner - Analyst
University of British Columbia
Vancouver, BC · UBCV | Village Square (VSQU)
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst provides strong customer service and payroll expertise to the campus community on behalf of Financial Operations. This role contributes to the reliability and…
Added 11 mins ago
Payroll Partner - Analyst
University of British Columbia
Vancouver, BC · UBCV | Village Square (VSQU)
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst provides strong customer service and payroll expertise to the campus community on behalf of Financial Operations. This role contributes to the reliability and…
Added 11 mins ago
Plant Administrator
ATCO
Fort Saskatchewan, AB
Full-time
Reporting directly to the Operations Lead Analyst, the Plant Administrator plays a key role in supporting daily operations through accurate budgeting, financial tracking, and administrative…
Added 11 mins ago
Senior Analyst, Customer Performance, Brand-1
Mastercard
Toronto, ON
Full-time
Senior Analyst, Customer Performance, Brand-1Overview
Added 27 mins ago
Analyse de défaillance - Ingénieur métallurgiste / Failure analysis - Metallurgical engineer
RTX
Longueuil, QC
Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 27 mins ago
Senior Financial Analyst, Real Estate Finance
Nicola Wealth
Vancouver, BC
…our institutional calibre investment platform, processes and…
Added 39 mins ago
SOC Analyst, Entry Level
Jobright.ai
Canada
Full-time
…outcomes. Jobright.ai is hiring an Entry-Level Cybersecurity Analyst to help protect our people, systems, and AI-powered products by supporting security monitoring, investigating alerts,…
Added 39 mins ago
GRC Analyst, Entry Level
Jobright.ai
Canada
Full-time
…helps users reach better job outcomes. The entry-level GRC Analyst supports governance, risk, and compliance operations by maintaining risk and control documentation, coordinating…
Added 41 mins ago
Sales Operations Specialist
Experis Canada
Montreal, QC
Contract
Title – Sales Operations Coordinator / Analyst (French Fluent)
Added 41 mins ago
Business Systems Analyst (Azure databricks)
J&M Group
Toronto, ON
Full-time
Business Systems Analyst (BSA) with 3-6 years of experience in data-driven transformation initiatives. The ideal candidate will possess strong Business Analysis capabilities combined with…
Added 41 mins ago
SAP Business Analyst
LanceSoft, Inc.
Calgary, AB
Contract
We are seeking an experienced Business Analyst with strong expertise in SAP IS-U Billing to support transformation and optimization initiatives within utility billing operations. The role…
Added 42 mins ago
Analyste sénior.e, assurance qualité (Contrat de 18 mois) // Senior Quality Assurance Analyst (18- month Contract)
SSENSE
Montreal, QC
Full-time
…plateforme de commerce électronique. Au sein de l'équipe des Opérations, vous stimulerez l'excellence opérationnelle en agissant à titre de gestionnaire de produit pour les flux de travail…
Added 42 mins ago
Analyste, Inventaire // Inventory Analyst
SSENSE
Montreal, QC
Full-time
The Analyst, Inventory ensures the complete financial integrity and valuation of the company's inventory across a high-volume e-commerce environment. In this role, you will execute…
Added 1 hour ago
Supply Chain Optimization Analyst (Contract)
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Contract
The Supply Chain Optimization Analyst supports cross-functional initiatives that improve the performance, scalability and resilience of Riverside’s end-to-end supply chain.
Added 1 hour ago
Operations Program Analyst
Pratt & Whitney
Longueuil, QC
Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 hour ago
Analyste en actuariat / Actuarial Analyst Group Reinsurance
Reinsurance Group of America, Incorporated
Montreal, QC
Full-time
Sous la responsabilité du VPA, tu travailleras sur les fonctions de modélisation en tarification pour les opérations canadiennes de RGA. Au sein d’une équipe créative et dynamique, tu seras…
Added 1 hour ago
Analyst – CA FIU Quality Assurance (QA) (5505)
TD
Toronto, ON · Ottawa, ON · Markham, ON
Full-time
Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations
Added 1 hour ago
AI Business Analyst
Bluum
Markham, ON
Full-time
The AI Business Analyst turns Bluum's business priorities into work that the development team and outside partners can build, and manages those partners through delivery. Sitting between…
Added 1 hour ago
TDS Operations Analyst III
TD
Toronto, ON
Full-time
With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide…
Added 1 hour ago
Financial Crime Risk Analyst II (5550)
TD
Toronto, ON · Markham, ON
Full-time
Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations

Ottawa Senators

IT Support Analyst

Ottawa, ON, Canada
Kanata, ON, K2V 1A5, Canada

Pay: This role falls within a base salary range of $45,700 to $70,000 annually, consistent with the organization’s established salary ranges.
Job type: Full-time
Experience: Have strong experience in the IT Industry, especially end-user support (3 to 5 years).
Positions available: 1
Posting language: English
Posted: Sep 25, 2026

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Original job description

The Opportunity

The Ottawa Senators are seeking an energetic, detail-oriented professional to join us as an IT Support Analyst. This is an excellent opportunity to join an NHL franchise in an area behind the scenes which will allow the candidate to become fully engaged in the business of a major league sports team.

The successful candidate will be passionate about providing great desktop support to internal stakeholders, as well as taking ownership of driving improvements to our current IT processes and helping to improve fan experiences.

Number of vacancies: 1. This is a newly created role.

Key Responsibilities

Responding to desktop IT support tickets (O365, network issues, system access, software installation, etc.).
Providing on-site support to multiple locations including Canadian Tire Centre, Bell, Richcraft and Cavanagh Sensplexes.
Hands on experience with laptop and desktop repair.
Supporting Manager, IT Operations in implementation of IT Roadmaps.
Suggesting improvements to information security, privacy, and operations.
Providing support for critical game day systems (after hours and weekends as needed).
Ensuring on-site hardware operates optimally and responds to unplanned outages as per business continuity requirements.
Manage and mentor junior IT support staff including co-op students.
Always be a welcoming a supporting source of help for your colleagues.
Managing relationships with key stakeholders in Hockey Operations and Business Operations.
Staying up to date with new technologies and industry developments.
Ensuring that IT and Security Policies are enforced.
Keep system and network documentation up to date.
Other ad-hoc projects and tasks.

Qualifications (what we look for)

Possess a college diploma or equivalent.
Have strong experience in the IT Industry, especially end-user support (3 to 5 years).
Demonstrate strong experience in supporting the Microsoft stack.
Are a self-starter who can work with minimal supervision.
Have an empathetic personality.
Have proven customer service skills.
Have superior time management and organizational skills.
Show the ability to work both independently and in a team environment.
Can think on your feet and outside the box.
Can utilize developed troubleshooting skills.
Can work in a constantly changing and fast-paced environment.
Can learn new concepts quickly and share this knowledge with others.
Possess exceptional written and verbal communication skills.
Are fluent in English, spoken, and written (Other languages are an asset).

Required Technical Skills and Experience

Windows 11
Windows Server
Office 365 (including Security & Compliance)
Virtualization (VMWare or Hyper V)
Active Directory/Azure Active Directory/Entra
Exchange
InTune
Networking
Hardware Support (desktop, server, network)
Scripting languages: PowerShell, BASH, etc.
Endpoint, Systems, and Network security

Nice-to-Have but not Required Technical Skills and Experience

Aruba Networking
Zendesk ticketing system
Zoom Workplace
Scoreboard systems (OES)
Large Venue or Sports & Entertainment experience

Who We Are

The Ottawa Senators Hockey Club is a professional sports organization competing in the National Hockey League (NHL) and representing Canada’s capital city. The Club delivers world-class sport and live entertainment experiences to the Ottawa-Gatineau region while operating in a fast-paced, collaborative environment across hockey operations, business operations, and event delivery, with a shared commitment to excellence, integrity, and community impact.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.

Active social committee, which hosts multiple large-scale events throughout the year.

This role falls within a base salary range of $45,700 to $70,000 annually, consistent with the organization’s established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The IT Support Analyst will provide desktop support for internal stakeholders and manage IT processes across multiple sports and entertainment venues. They will also assist in implementing IT roadmaps, maintaining system documentation, and mentoring junior staff.

Requirements

Candidates must possess a college diploma and 3 to 5 years of experience in end-user IT support. Proficiency with the Microsoft stack, networking, and hardware troubleshooting is required, along with strong communication and organizational skills.

Skills

Desktop support
Windows 11
Windows Server
Office 365
Virtualization
Active Directory
Exchange
InTune
Networking
Hardware support
PowerShell
BASH
Endpoint security
Troubleshooting
Customer service
Time management

Benefits

Health insurance
Dental insurance
Wellness subsidy
Retirement programs
Tuition reimbursement
Staff tickets to games and events
Partnership discounts
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows 11
Windows Server
Office 365
VMWare
Hyper V
Active Directory
Azure Active Directory
Entra
Exchange
InTune
Networking
PowerShell
BASH
Aruba Networking
Zendesk
Zoom
OES
Desktop Repair
System Access
Information Security
Privacy
Business Continuity
Hockey Operations
Sports Management

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