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Added 2 mins ago
Maintenance & Facilities Manager, Columbia Icefield
Pursuit
Jasper, AB
Full-time
At one of Canada’s most iconic destinations, the Columbia Icefield, we’re looking for a Facilities & Maintenance Manager to lead essential site operations. In this role, you’ll be…
Added 2 mins ago
US Tax Analyst
TransAlta
Calgary, AB
Full-time
We’re looking for a US Tax Analyst to join our Tax Team on a Full-Time basis. In this role, you’ll report to the Tax Manager and play a key part in supporting US tax compliance and…
Added 2 mins ago
Foreman
Big Country Equipment Repair LTD
BC · British Columbia, Canada
Full-time
…summaries to the assigned cross shift, superintendent, and operations manager, and follow up as necessary to ensure…
Added 2 mins ago
Customer Growth Marketing Manager
FacilityOS
Toronto, ON · North York, ON
$85,000 to $110,000 CAD / year
Full-time
We are looking for a results-driven Customer Growth Marketing Manager to own FacilityOS’s customer expansion and advocacy marketing programs. You will build scalable, measurable campaigns…
Added 3 mins ago
Manager, Facility Operations
YBC
Prince George, BC
$68,000 to $80,000 CAD / year
Full-time
The Manager, Facilities reports to the Director, Facility Operations and works collaboratively with all YMCA supervisors and support staff. The successful applicant oversees the facilities…
Added 3 mins ago
General Manager
West Coast Seniors Housing Management Limited Partnership
Surrey, BC
$105,000 to $115,000 CAD / year
Full-time
providing leadership for assigned site-based operations.
Added 32 mins ago
Graduate Administrator and Outreach Coordinator
Carleton University
Ottawa, ON
Other
…Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this…
Added 32 mins ago
Marketplace Specialist
Deux par Deux
Montreal, QC
Full-time
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Added 32 mins ago
Accounts Payable Assistant
Altis
Richmond, BC
$22 to $26 CAD / hour
Contract
Location: Richmond, BC, 100% On-site - Monday to Friday, 9:00 a.m. to 5:00 p.m.
Added 33 mins ago
Engineering Intern, Project Management
Chemelex
Edmonton, AB
Knowledge of the engineering, maintenance and/or operations experience at a petrochemical facility or industrial site. Previous EHT experience is a plus
Added 33 mins ago
Community Associate
iQ Office Suites Holdings Inc
Vancouver, BC
Up to $50,000 CAD / year
Full-time
The Community Associate will work with the Community Manager to ensure all aspects of the location's operations are running smoothly and that all Members and Visitors are having the best…
Added 48 mins ago
Associate Business Manager, AB & SK
Potentia Renewables Inc.
AB
$85,000 to $100,000 CAD / year
Full-time
Work closely with operations and maintenance providers to review maintenance plans, equipment performance and site conditions.
Added 48 mins ago
Project Coordinator / Integrator - Entry Level
MDS Aero Support Corporation
Ottawa, ON
Full-time
…project. As a Project Integrator, you’ll be a part of the Project Operations team responsible for the overall accountability for all aspects of a project with a primary focus on cost and…
Added 48 mins ago
Repair and Restoration Tech
BELFOR CANADA INC.
Southgate, ON
$25 to $30 CAD / hour
Full-time
Added 48 mins ago
Training Services Coordinator
KF Aerospace
Kelowna, BC
$52,000 to $65,000 CAD / year
Full-time
…services including maintenance and modifications, air cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to a 1,100 strong, highly…
Added 48 mins ago
Store Manager
Kiokii Inc
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$56,000 to $64,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Coquitlam Centre, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 48 mins ago
Store Manager
Kiokii Inc
Saanich, BC
$56,000 to $64,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Mayfair, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 48 mins ago
Store Manager
Kiokii Inc
St. Catharines, ON
$55,000 to $63,000 CAD / year
Full-time
We are thrilled to announce the opening of our new store at Niagara Pen Centre, and we are looking for enthusiastic applicants to join our team as a Store Manager.
Added 48 mins ago
Dishwasher
Westmont Hospitality Group
Whistler, BC
$22.73 to $25.82 CAD / hour
Full-time
…potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate…
Added 48 mins ago
Chef de Partie
Westmont Hospitality Group
Whistler, BC
Up to $28.11 CAD / hour
Full-time
…service staff. The Chef de Partie ensures the successful daily operations of the culinary team. Overseeing the service aspect of food production, they ensure proper preparation techniques…
Added 1 hour ago
Logistics Coordinator/Coordonnateur ou coordonnatrice de la logistique (Calgary)
Konica Minolta Business Solutions Canada
Calgary, AB
Full-time
Ensure the Warehouse Manager reviews signed count sheets before posting.
Added 1 hour ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Act as the primary contact and relationship manager while supporting the global strategic sourcing team to develop, prioritize, and execute “in-region” sourcing initiatives that reduce…
Added 1 hour ago
Senior Legal Assistant
Carrington Communities
AB · Edmonton, AB
Full-time
Property reporting, which includes creating monthly reports for each site from information provided by Property Manager/site staff and Yardi
Added 1 hour ago
Part-time Host & Hostess
Groupe Nordik
Whitby, ON
Part-time
Under the supervision of the Restaurant Manager, the Host(ess) welcomes guests, guides them to a table, hands out menus, ensures that they have everything they need during their meal and…
Added 1 hour ago
Automation Specialist (Engineer, E.I.T. or Technologist) - Machinery Performance
Spartan Controls Ltd.
Calgary, AB
…in our Machinery Performance business unit. Reporting to the Manager, Operations, the successful candidate will work within a project team, applying their automation knowledge and…

Ottawa Senators

IT Support Analyst

Ottawa, ON, Canada
Kanata, ON, K2V 1A5, Canada

Pay: This role falls within a base salary range of $45,700 to $70,000 annually, consistent with the organization’s established salary ranges.
Job type: Full-time
Experience: Have strong experience in the IT Industry, especially end-user support (3 to 5 years).
Positions available: 1
Posting language: English
Posted: Sep 25, 2026

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Original job description

The Opportunity

The Ottawa Senators are seeking an energetic, detail-oriented professional to join us as an IT Support Analyst. This is an excellent opportunity to join an NHL franchise in an area behind the scenes which will allow the candidate to become fully engaged in the business of a major league sports team.

The successful candidate will be passionate about providing great desktop support to internal stakeholders, as well as taking ownership of driving improvements to our current IT processes and helping to improve fan experiences.

Number of vacancies: 1. This is a newly created role.

Key Responsibilities

Responding to desktop IT support tickets (O365, network issues, system access, software installation, etc.).
Providing on-site support to multiple locations including Canadian Tire Centre, Bell, Richcraft and Cavanagh Sensplexes.
Hands on experience with laptop and desktop repair.
Supporting Manager, IT Operations in implementation of IT Roadmaps.
Suggesting improvements to information security, privacy, and operations.
Providing support for critical game day systems (after hours and weekends as needed).
Ensuring on-site hardware operates optimally and responds to unplanned outages as per business continuity requirements.
Manage and mentor junior IT support staff including co-op students.
Always be a welcoming a supporting source of help for your colleagues.
Managing relationships with key stakeholders in Hockey Operations and Business Operations.
Staying up to date with new technologies and industry developments.
Ensuring that IT and Security Policies are enforced.
Keep system and network documentation up to date.
Other ad-hoc projects and tasks.

Qualifications (what we look for)

Possess a college diploma or equivalent.
Have strong experience in the IT Industry, especially end-user support (3 to 5 years).
Demonstrate strong experience in supporting the Microsoft stack.
Are a self-starter who can work with minimal supervision.
Have an empathetic personality.
Have proven customer service skills.
Have superior time management and organizational skills.
Show the ability to work both independently and in a team environment.
Can think on your feet and outside the box.
Can utilize developed troubleshooting skills.
Can work in a constantly changing and fast-paced environment.
Can learn new concepts quickly and share this knowledge with others.
Possess exceptional written and verbal communication skills.
Are fluent in English, spoken, and written (Other languages are an asset).

Required Technical Skills and Experience

Windows 11
Windows Server
Office 365 (including Security & Compliance)
Virtualization (VMWare or Hyper V)
Active Directory/Azure Active Directory/Entra
Exchange
InTune
Networking
Hardware Support (desktop, server, network)
Scripting languages: PowerShell, BASH, etc.
Endpoint, Systems, and Network security

Nice-to-Have but not Required Technical Skills and Experience

Aruba Networking
Zendesk ticketing system
Zoom Workplace
Scoreboard systems (OES)
Large Venue or Sports & Entertainment experience

Who We Are

The Ottawa Senators Hockey Club is a professional sports organization competing in the National Hockey League (NHL) and representing Canada’s capital city. The Club delivers world-class sport and live entertainment experiences to the Ottawa-Gatineau region while operating in a fast-paced, collaborative environment across hockey operations, business operations, and event delivery, with a shared commitment to excellence, integrity, and community impact.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.

Active social committee, which hosts multiple large-scale events throughout the year.

This role falls within a base salary range of $45,700 to $70,000 annually, consistent with the organization’s established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The IT Support Analyst will provide desktop support for internal stakeholders and manage IT processes across multiple sports and entertainment venues. They will also assist in implementing IT roadmaps, maintaining system documentation, and mentoring junior staff.

Requirements

Candidates must possess a college diploma and 3 to 5 years of experience in end-user IT support. Proficiency with the Microsoft stack, networking, and hardware troubleshooting is required, along with strong communication and organizational skills.

Skills

Desktop support
Windows 11
Windows Server
Office 365
Virtualization
Active Directory
Exchange
InTune
Networking
Hardware support
PowerShell
BASH
Endpoint security
Troubleshooting
Customer service
Time management

Benefits

Health insurance
Dental insurance
Wellness subsidy
Retirement programs
Tuition reimbursement
Staff tickets to games and events
Partnership discounts
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows 11
Windows Server
Office 365
VMWare
Hyper V
Active Directory
Azure Active Directory
Entra
Exchange
InTune
Networking
PowerShell
BASH
Aruba Networking
Zendesk
Zoom
OES
Desktop Repair
System Access
Information Security
Privacy
Business Continuity
Hockey Operations
Sports Management

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