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Added 3 mins ago
Guest Service Manager
Northland Properties
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We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work…
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Manager, Payroll & Benefits
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- Full-time
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Ottawa Senators

Manager, Payroll & Benefits

Ottawa, ON, Canada
Kanata, ON, K2V 1A5, Canada

This role falls within a base salary range of $71,800 to $120,000 annually, consistent with the organization’s established salary ranges. · Full-time

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Job details

Pay: This role falls within a base salary range of $71,800 to $120,000 annually, consistent with the organization’s established salary ranges.
Job type: Full-time
Positions available: 1
Posting language: English
Posted: Nov 9, 2026

Original job description

The Opportunity

The Ottawa Senators are seeking an energetic, detail-oriented professional to join our Human Resources team as a Manager, Payroll & Benefits. This is an excellent opportunity to join an NHL franchise at a mid-level manager position which will allow the candidate to become fully engaged in the business of a major league sports team.

Reporting to the Senior Director, People & Culture, you will be working as a dedicated member of the Payroll team. Leading a small team, you will be the subject matter expert on all things payroll and benefits, focusing on flawless payroll processing, ensuring accurate and timely pay for our team members across Canada and the U.S. This role is hands-on with payroll systems and compliance, requiring expertise in payroll legislation, employee data management, and customer service for team members. Experience migrating to new payroll systems is a high desired skill set as the organization is undergoing a transformation in our payroll department. The successful candidate will have a professional demeanor, a positive attitude, and will be comfortable interacting with employees at all levels.

Number of vacancies: 1. This is a replacement role.

Key Responsibilities

Ownership and management of the day-to-day payroll cycle for up to 250+ salaried and 800+ hourly employees

Oversee event-based payroll complexities, including federal, provincial, and local tax and league compliance across all full and part-time staff payrolls, as well as travel, expenses and per diem related items during sporting seasons, including quarterly reporting and taxation requirements

Process wages and applicable escrow and tax withholdings for all hockey players according to their contract on a semi-monthly basis. Processes US state withholdings for travelling personnel who enter the applicable jurisdiction

Ensure accuracy of payroll information and implementation of appropriate processes and controls to safeguard the employee and organization

Process wages for Canadian and US-based salaried employees on a semi-monthly basis

Ensure there is governance in place to support the accurate calculation of wages, taxes, overtime, bonuses, retroactive adjustments, garnishments, deductions, and benefit contributions to name a few

Lead payroll transformation initiatives, implementing process automation and system integration to improve efficiency, security and compliance

Provide payroll related metrics and analysis support needed for financial planning and maintain payroll related reporting and record keeping to support various League and external audits

Lead NHL League & Player related pension plan maintenance, reporting and funding for various qualified and non-qualified plans

Partner with HR and to ensure Pension Plan compliance and related data accuracy

Responsible for the preparation and timely filing of all monthly, quarterly and / or annual employer related filings in Canada and the USA

Ensure that eligible employees are set up with appropriate deductions for group insurance plans and group RRSP plans, as applicable, and ensures all such deductions are remitted timely and accurately

Qualifications (what we look for)

8+ years of progressive payroll experience. At least 5+ years of payroll leadership experience. Sports, entertainment and/or hospitality industries preferred in a multi franchise environment

Degree in business or related field or PCP (Payroll Compliance Practitioner) preferred

Proficiency in HRIS/Payroll systems, ADP WFN, Dayforce and Concur experience is highly preferred

Experience migrating Payroll to a new system is highly desirable

Outstanding written, verbal, and interpersonal communication skills

Demonstrates professionalism and competence and exercises discretion in handling confidential information

Proficiency in MS Office products including Excel, Word, and Outlook

Deep knowledge of payroll-related accounting practices and principles

Expertise leading payroll in a complex, high volume, and seasonal environment

Experience with Canada and US, multi-state reporting and compliance experience required

Accounting experience preferred

Must have very strong and proven organizational skills

Who We Are

The Ottawa Senators Hockey Club is a National Hockey League (NHL) team representing Canada’s capital city. The Club delivers world-class sport and live entertainment experiences to the Ottawa-Gatineau region while operating in a fast-paced, collaborative environment across hockey operations, business operations, and event delivery, with a shared commitment to excellence, integrity, and community impact.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to memorable fan experiences, and exclusive perks such as: staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.

Active social committee, which hosts multiple large-scale events throughout the year.

This role falls within a base salary range of $71,800 to $120,000 annually, consistent with the organization’s established salary ranges. Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The manager will oversee the day-to-day payroll cycle for over 1,000 employees, ensuring accurate processing of wages, taxes, and benefits across Canada and the U.S. Additionally, they will lead payroll transformation initiatives, including system integration and process automation to improve efficiency and compliance.

Requirements

Candidates must have at least 8 years of progressive payroll experience, including 5 years in a leadership role. Proficiency in HRIS/Payroll systems and knowledge of payroll-related accounting practices are required, with a preference for candidates with experience in sports, entertainment, or hospitality industries.

Skills

Payroll processing
Payroll legislation
Employee data management
Customer service
System migration
Process automation
System integration
Financial planning
Pension plan maintenance
Tax compliance
Reporting
Accounting principles
ADP WFN
Dayforce
Concur
MS Office

Benefits

Health insurance
Dental insurance
Wellness subsidy
Retirement programs
Tuition reimbursement
Staff tickets to games and events
Partnership discounts
Free on-site parking

Visa sponsorship

Not detected in the job text

Keywords

Payroll
Benefits
Human Resources
Compliance
Taxation
Pension
HRIS
ADP WFN
Dayforce
Concur
Accounting
Reporting
Automation
System Migration
Multi-state reporting
Payroll Compliance Practitioner
PCP
NHL
Sports Management
Financial Planning
Data Accuracy
Governance
Escrow
Withholdings
Overtime
Bonuses
Garnishments
Group RRSP
Insurance
Record Keeping

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