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Otter Co-op

Guest Service Associate - PT (Langley)

Langley (District), BC, Canada

$18.25 to $21.15 CAD / hour · Part-time

Apply on ottercoop.applytojob.com About employer

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Job details

Pay: $18.25 to $21.15 CAD / hour
Job type: Part-time
Apply by: Feb 8, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Otter Co-op is now hiring a Part-Time Guest Service Associate for our Retail Centre located in Langley, BC.

Who we are:

Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 103 years in business and over 600 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill, two bulk petroleum facilities, the Highwayman Pub in Abbotsford, and multiple gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at www.otterco-op.crs.

What you'll do:

The specific responsibilities of the Guest Services Associate include but are not limited to the following:

Provide excellent service to guests in a courteous, efficient manner
Process orders in an efficient and accurate manner
Balance cash tills accurately on a daily basis
Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence
Perform other duties as assigned

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:

You are looking for a career in Retail Operations and:
Previous experience as a Cashier an asset
Lotto and/or Food Safe certification an asset
Must have solid understanding of basic math skills
Excellent customer service skills with a desire to provide a great shopping experience for every guest (both internal and external)
Above average communication, interpersonal, and conflict resolution skills
Proven track record as a self-starter, dedicated and reliable
Work well in a fast-paced environment
Must be committed to a SAFE work environment
Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs.
Must have weekend availability and open availability to work a variety of shifts that include early mornings, afternoons, and evenings
This position is based at the Langley Retail Centre, though it may require on some occasions to travel and work at other locations as business needs arise

What's in it for you:

Competitive Wages
Wage increases based on hours worked & meeting expectations in the position
Annual bonus program for all eligible team members
For eligible positions: comprehensive benefits package and an employer matched pension plan
Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases
Co-op Membership with an annual dividend payment on qualified purchases
Education Assistance Program
Learning opportunities, to grow and develop and to foster a culture of teamwork and innovation

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Posting Date: November 10, 2026 Position Wage at Time of Posting: $18.25 - $21.15/hour

keywords: cashier, transactions, guest service, answering phones, customer service

Apply on ottercoop.applytojob.com About employer

More about this job

Responsibilities

Provide courteous and efficient service to guests, process orders accurately, and balance cash tills daily. Contribute to the team and uphold the company values of Integrity, Community, and Excellence, while performing other assigned duties.

Requirements

Previous cashier experience and Lotto or Food Safe certification are assets; candidates must have solid basic math skills and strong customer service, communication, interpersonal, and conflict-resolution abilities. Applicants should be reliable, self-starting, comfortable in a fast-paced environment, committed to workplace safety, able to handle physical duties up to 50 lbs., and available for weekends and a variety of shifts.

Skills

Customer Service
Cash Handling
Order Processing
Cash Till Balancing
Basic Math
Communication
Interpersonal Skills
Conflict Resolution
Reliability
Self-Motivation
Teamwork
Working In A Fast-Paced Environment
Physical Stamina
Lifting, Pushing, And Pulling Up To 50 Lbs.

Benefits

Competitive Wages
Wage Increases Based On Hours Worked And Meeting Expectations
Annual Bonus Program
Employer-Matched Pension Plan
Team Discounts
Co-op Membership With Annual Dividend On Qualified Purchases
Education Assistance Program
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Guest Service
Customer Service
Cashier
Cash Handling
Transactions
Order Processing
Cash Till Balancing
Basic Math
Lotto Certification
Food Safe Certification
Communication
Interpersonal Skills
Conflict Resolution
Teamwork
Workplace Safety
Physical Duties
Weekend Availability
Shift Availability
Retail Centre

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Jobs in Canada