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Added 7 mins ago
CM
Therapy Support Navigator
CASA Mental Health
Coaldale, AB
- Full-time
Reporting to the Clinical Manager and Program Supervisor, the Therapy Support Navigator works closely with the Mental Health Therapist in the Classrooms care team to support screening, case…
Added 7 mins ago
R
Senior Account Manager - AdFarm
RR46
Guelph, ON
- Full-time
…content creation and research. If you’re ready to be a part of a team that does these things, and does them well, we should…
Added 8 mins ago
SC
Retail Print & Services Supervisor Signal Hill
Staples Canada
Calgary, AB
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 21 mins ago
Geochem Lab Technician - Instrumentation Lab (Morning/Afternoon Shift)
Bureau Veritas
Vancouver, BC
Reporting to the Department Manager and under the supervision of the Assistant Manager and/or Shift Supervisor, this position performs duties related to the analysis of client samples by…
Added 21 mins ago
GT
Order Picker (Overnight)
Giant Tiger
Johnstown, ON
- Full-time
We’re looking for team members who are motivated, reliable, and ready to contribute to meaningful work every day. If you’re looking for hands-on work in a supportive, safety-focused…
Added 21 mins ago
GT
Anchoring & Wrapping Associate (Evening)
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Johnstown, ON
- Full-time
We’re looking for team members who are motivated, reliable, and ready to contribute to meaningful work every day. If you’re looking for hands-on work in a supportive, safety-focused…
Added 21 mins ago
JT
Case Manager - Release from Custody
Jean Tweed Centre
Toronto, ON · Etobicoke, Ontario
- Full-time
Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor.
Added 21 mins ago
Natural Areas Student, Parks Operations II
City of Mississauga
Mississauga, ON
…You’ll work outdoors as part of our Natural Areas Management team, supporting naturalization, ecological restoration, invasive species management, ecological monitoring and maintenance, and…
Added 22 mins ago
TS
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The Salvation Army in Canada
Nelson, BC
- Full-time
Communicate daily issues and supply deficiencies to the supervisor.
Added 22 mins ago
AO
Administrative Coordinator
Association of Ontario Land Surveyors
Mississauga, ON
- Full-time
· Cross functional team support as agreed to with your supervisor.
Added 25 mins ago
TH
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Three H Furniture
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- Full-time
Work with the Machining Supervisor and operators to resolve program-related production issues quickly.
Added 39 mins ago
C
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CarePartners
St. Catharines, ON
- Full-time
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Added 39 mins ago
CH
Health Care Aide - Cypress View Lodge - Medicine Hat
CBI Home Health
Medicine Hat, AB
- Part-time
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Added 51 mins ago
PT Enhanced Acquired Brain Injury Support Worker (Alder House External)
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Maple Ridge, BC
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Added 51 mins ago
PJ
Maintenance Worker
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Kashechewan, ON
- $66,058.3 to $74,952.4 CAD / year
- Full-time
Reports To: Supervisor – Facilities and Logistics
Added 51 mins ago
KL
Casual Laundry Aide
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Toronto, ON · Etobicoke, ON
- Part-time
…nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our…
Added 54 mins ago
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Gestionnaire des ressources humaines / Human Resources Manager
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Montreal, QC
- Full-time
…leader, we’re looking for a hands-on HR Manager to join our team in Saint-Laurent, Quebec, and make a meaningful impact on our people and day-to-day…
Added 1 hour ago
LH
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Niagara-on-the-Lake, ON
- Up to $17.6 CAD / hour
To liaise with the Supervisor/Manager on training needs for team members
Added 1 hour ago
MO
Temporary Parks Maintenance - Closing October 28, 2026
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- Temporary
Performs other duties as assigned by the Supervisor, Parks or designate
Added 1 hour ago
SC
Retail Operations Supervisor
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Niagara Falls, ON
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 1 hour ago
GN
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Chelsea, QC
- Full-time
Reporting to the Marketing Manager, the Kiosk Supervisor will be responsible for ensuring the smooth operation of Nordik Spa Village's temporary kiosks in the Ottawa-Gatineau region…
Added 1 hour ago
CR
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- Full-time
…developing employees. A key role in engaging and motivating a team to deliver a high customer experience and product knowledge to our…
Added 1 hour ago
Parks Person I, General Maintenance
City of Mississauga
Mississauga, ON
Act as the Supervisor, General Maintenance in their absence and as appointed.
Added 1 hour ago
S
Technical Coordinator P2BS
Sanya’k̓ula
Vancouver, BC
- Full-time
…training programs. Provides input into performance management of team members, and provides technical training and coaching to laboratory staff. Assist with workplace solutions and the…
Added 1 hour ago
S
Equipment Maintenance Technician
Sanya’k̓ula
Burnaby, BC
- Full-time
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Our Place Peel

ACT Team Supervisor

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Organization Overview

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth in the Peel Region. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Place Peel’s mission is to empower youth through prevention, intervention, shelter, and community partnerships – fostering healing, growth, and lasting housing stability. Our vision is to ensure every youth has a safe, stable place to live.

What We Can Offer You:

Paid Time off
Casual Dress
On-site parking
Training and education allowance
100% employer paid benefits
Wellness program
Employee and Family Assistance program
Opportunities for Growth!

Position Profile:

The ACT Team Supervisor provides oversight and supervision for youth case management staff within an Assertive Community Treatment (ACT) model. This role will ensure high-quality, evidence-informed service delivery aligned with Housing First for Youth principles and the strategic priorities of Our Place Peel.

The Supervisor supports the ACT team members in delivering coordinated, youth-centered care to young people ages 16-24 who are experiencing complex mental health, substance use, and housing challenges, with a focus on addressing barriers to housing. The role combines staff supervision, clinical consultation, and a small, focused caseload of high-acuity clients to maintain direct practice and model best practices.

Role Overview:

Leadership & Supervision

Provide day-to-day supervision, coaching, and performance management to case management staff.
Facilitates regular staff meetings to review program deliverables for quality and continuous improvement.
Participate and support the recruitment process for front-line roles such as Intensive Case Managers and Diversion workers.
Support staff in delivering high-quality, youth-centered case management services.
Help coordinate team case consultations and maintain daily oversight of assigned care load for the team.
Ensure care loads are equitably distributed on the team.
Promote staff development through training, mentorship, and ongoing feedback.
Ensure adherence to organizational policies and strategic priorities, ACT model fidelity, and HF4Y principles.

Supervisory Oversight & Practice Excellence

In coordination with the Youth Clinical Services Manager, provide consultation on complex cases (mental health, substance use, housing instability).
Review and support development of assessments and individualized care plans.
Ensure service delivery reflects Housing First for Youth trauma-informed, harm reduction, and recovery-oriented practices.
Support staff in crisis response, risk assessment, and de-escalation.
Monitor service quality through team case reviews, documentation audits, and outcome tracking.

ACT Team & System Coordination

Collaborate with the larger Youth Services Department, including Prevention and specialized services, to ensure integrated care planning and delivery.

Support care path planning and service coordination across health, housing, justice, and community sectors.

Participate in and help guide case conferences to ensure alignment and minimize service gaps.

Serve as a key liaison with internal and external partners, advocating for youth assigned to the care team.

Program Operations & Quality Assurance

Oversee team caseloads and support effective workload management and prioritization.

Ensure timely, accurate documentation and reporting in line with requirements.

Contribute to program evaluation, quality improvement, and reporting.

Support implementation of best practices and continuous improvement initiatives.
Promote a healthy and safe environment, while maintaining process, procedure and policies.
Provides on-call support, which includes problem solving, consultation, guidance and feedback to front-line employees through crisis management and challenging events.

Direct Service

Manage and support high-acuity or complex youth to:

Maintain clinical practice expertise and credibility.

Model best practices and engagement strategies for staff.

Provide direct intervention in particularly complex or high-risk cases.

Deliver assessment, care planning, and case management support consistent with HF4Y and ACT principles.

Support staff and youth during crisis situations, housing instability, and transitions.

Qualifications:

We value diverse professional and lived experiences, including backgrounds in mental health, addiction, and homelessness.

Bachelor’s degree in a relevant field. Master’s and/or Certification in Mental Health and Addictions is strongly preferred.

Registration with a professional regulatory body (e.g., RSW, RCC, Canadian Certified Counsellor, OACYC, or equivalent).

Minimum 3–5 years of progressive experience in mental health, substance use, and/or homelessness services.

Minimum 1–2 years of supervisory or leadership experience.
Knowledge of housing first for youth, trauma-informed care, and harm reduction practices.
A leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community.
Knowledge of resources and supports for youth and exposure to Region of Peel resources.

Experience working with youth and/or HF4Y or ACT models strongly preferred.
Experience with program development, evaluation, and quality improvement.
Flexibility to work in a 24-hour, 7 days a week operation, while supporting an on-call rotation.

Valid CPI/UMAB and First Aid/CPR certifications.

Valid Ontario Driver’s License, clean driver’s abstract, access to a personal vehicle and $2,000,000 (minimum) liability car insurance coverage.
Satisfactory Vulnerable Sector Police Check that meets the standards of Our Place Peel.
Must be flexible to work at Brampton and/or Mississauga location.

Knowledge, Skills, and Abilities:

Strong understanding of HF4Y principles, ACT model, and community-based systems of care.

Demonstrated knowledge of mental health, substance use, DSM diagnostics, and psychopharmacology.

Experience in supervision, coaching, and team leadership. Experience in a unionized environment preferred.

Expertise in trauma-informed, harm reduction, and recovery-oriented practice.

Strong crisis intervention and de-escalation competencies.

Ability to support staff working with high-acuity and complex cases.

Knowledge of oppression, marginalization, and anti-oppressive practice.

Excellent communication, facilitation, and conflict resolution skills.

Strong organizational and decision-making abilities.

Ability to build and sustain collaborative partnerships.

Proficiency in documentation, reporting, and data-informed decision-making.

Core Values of Role:

Youth-centered and strengths-based approach.

Respect for self-determination and choice.

Commitment to equity, inclusion, and anti-oppressive practice.

Belief in growth, recovery, and meaningful change for young people.

Supportive, accountable, and practice-informed leadership.

How to Apply:

If you are a compassionate, highly motivated and results-oriented individual, with a passion for supporting youth, please send your updated resume and cover letter by clicking "Apply Now". We thank all applicants for their interest in Our Place Peel. We thank everyone that applies. Only qualified candidates selected for interviews will be contacted.

Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Job Type: Full-time

Vacancy: Current Opening

Location: All sites including:

Country Inn & Suites (7040 Edwards Blvd, Mississauga)
Mississauga Youth Shelter (3579 Dixie Road, Mississauga)
Rutherford Road Youth Transitional House (5 Rutherford Road South, Brampton)
Head Office
Community

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More about this job

Responsibilities

The ACT Team Supervisor provides leadership and clinical oversight to case management staff while maintaining a small caseload of high-acuity youth. They ensure service delivery aligns with Housing First for Youth principles and coordinate care across health, housing, and community sectors.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 3-5 years of experience in mental health or homelessness services. Registration with a professional regulatory body and 1-2 years of supervisory experience are required.

Skills

Staff supervision
Case management
Crisis intervention
De-escalation
Mental health support
Substance use counseling
Housing first for youth
Trauma-informed care
Harm reduction
Performance management
Clinical consultation
Risk assessment
Documentation
Conflict resolution
Team leadership

Benefits

Paid time off
Casual dress
On-site parking
Training and education allowance
100% employer paid benefits
Wellness program
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

ACT Team
Case Management
Youth Services
Housing First for Youth
Mental Health
Substance Use
Trauma-Informed Care
Harm Reduction
Crisis Intervention
Supervision
Non-profit
Social Services
Clinical Consultation
Risk Assessment
Performance Management
Quality Assurance
Community Partnerships
Anti-oppressive Practice
DSM Diagnostics
Psychopharmacology
Leadership
Documentation
Conflict Resolution
Vulnerable Sector Police Check
First Aid
CPR
CPI
UMAB

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