Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 21 mins ago
Health Care Aide - Regularized Relief HCA Team
Alberta Health Services
Grande Prairie, AB
Part-time
…assistance by supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with…
Added 21 mins ago
Service Worker I
Alberta Health Services
Grande Prairie, AB
Part-time
Classification: Service Worker I Union: AUPE GSS Unit and Program: Linen and Environmental Services Primary Location: Grande Prairie Rgnl Hospital Location Details: As Per Location…
Added 21 mins ago
Licensed Practical Nurse
Alberta Health Services
High River, AB
Temporary
Completion of an accredited practical nurse education program. Active or eligible for registration and a practice permit as a Licensed Practical Nurse with the College of LPNs and HCAs of…
Added 21 mins ago
Service Worker II
Alberta Health Services
Wetaskiwin, AB
Full-time
Wetaskiwin has an exciting opportunity for a full-time Service Worker II. As a Service Worker II you will be an invaluable member of the multidisciplinary team in the medical device…
Added 21 mins ago
Health Care Aide
Alberta Health Services
Stony Plain, AB
Part-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. We are looking for…
Added 21 mins ago
Health Care Aide
Alberta Health Services
Stony Plain, AB
Full-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. We are looking for…
Added 21 mins ago
Social Worker II - Emergency Department
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
Part-time
…primarily to the Inpatient units and as needed to provide coverage support to: Emergency Department, maternity/pediatrics units, critical care, and outpatient clinic areas at the PLC. These…
Added 21 mins ago
Social Worker II
Alberta Health Services
Calgary, AB
Full-time
Transition Company: Assisted Living Alberta Classification: Social Worker II Union: HSAA Facility PROF/TECH Unit and Program: Adults Team, Home Care Primary Location: Northwest Centre 1…
Added 21 mins ago
Personal Support Worker (PSW) – Casual
The Salvation Army in Canada
Niagara Falls, ON
Part-time
Graduate of a Certified Health Care Aide or Personal Support Worker Program.
Added 51 mins ago
Crisis Worker
Stevenson Memorial Hospital
Alliston, ON
Full-time
…as a member of the Community Mental Health Team. The Crisis Worker provides assessment and intervention for individuals who present to the Emergency Department/Mental Health program in…
Added 51 mins ago
Community Support Worker
Burnaby Association for Community Inclusion
Burnaby, BC
$27.53 CAD / hour
Full-time
…life span to live a ‘good life.’ Our Community Inclusion (Day Program) is looking for a Community Support Worker to work with people to pursue activities in the community based on…
Added 1 hour ago
Residential Child & Youth Worker, Temp- Part-Time
Taproot Community Support Services
Abbotsford, BC
Part-time · Temporary
The Concord House Program is designed to accommodate youth that are in the care of the Ministry of Children and Family Development (MCFD) or a Delegated Aboriginal Agency. Our services…
Added 1 hour ago
Home Support Worker
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Resource Coordinator or other designate, the Home Support Worker acts as a member of the healthcare team, assisting with basic supportive care as…
Added 2 hours ago
Social Worker (Sunnyside)
Region of Waterloo
Kitchener, ON
Provides pre-and-post admission support (e.g., tours, education) to prospective residents and their families. Supports a smooth transition into Sunnyside Home in collaboration with staff…
Added 2 hours ago
Dietary Aide
Region of Waterloo
Kitchener, ON
…Grade 12 education, completion/enrollment in a food services program (e.g., food service worker certificate, cook certificate, food and nutrition diploma), plus related…
Added 2 hours ago
Personal Support Worker (PSW) – Casual
The Salvation Army Canada and Bermuda Territory
Niagara Falls, ON · Honourable Ray and Helen Lawson Eventide Home
Part-time
· Graduate of a Certified Health Care Aide or Personal Support Worker Program.
Added 2 hours ago
Personal Support Worker Temp FT - AgeCare Glen Oaks
AgeCare
Oakville, ON · AgeCare Glen Oaks (Previously Waterford)
Full-time
Graduate of Personal Support Worker Certificate/Diploma Program.
Added 3 hours ago
PT - Residence Support Worker (Vancouver Apartments)
Connective
Vancouver, BC
Full-time
This position will provide casework and clinical support to residents of Connective’s programs in order to enhance their quality of life, to ensure the orderly and safe operation of the…
Added 3 hours ago
Sales Co-worker
IKEA
Burlington, ON
Part-time
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
Added 3 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 hours ago
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 hours ago
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
Full-time
Support 24/7 – you’re not on your own (managers on call, physicians, allied health, and support staff).
Added 3 hours ago
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 hours ago
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 hours ago
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.

Our Place Peel

Intake Worker

Mississauga, ON, Canada

Pay: Up to $46,984 CAD / year
Experience: 1-2 years’ experience working with youth in a shelter/residential setting.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Organization Overview:

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

What We Can Offer You:

Paid Time off
Casual Dress
On-site parking
Training and education allowance
100% employer paid benefits
Wellness program
Employee and Family Assistance program
Opportunities for Growth!

Position Profile:

The Intake Worker is responsible for providing a welcoming, safe, and supportive first point of contact for youth who are experiencing homelessness, are at immediate risk of homelessness, or require housing-related assistance. Working within a trauma-informed, youth-centered, Housing First for Youth-aligned approach, the Intake Worker responds to all inquiries for service at Our Place Peel, completes initial screenings and gathering of call data, ensures accurate and timely documentation, identifies immediate safety concerns that require timely escalation, and coordinates access to emergency shelter, diversion, homelessness prevention, and community-based supports.

Role Overview:

Central Intake and Initial Response

Serve as a central point of contact for youth seeking emergency shelter, housing assistance, transitional housing access, diversion services or other supports.
Provide timely response to inquiries and referrals by telephone, email, in person and through designated referral systems.
Gather relevant information regarding the youth’s immediate circumstances, housing status, presenting needs and current level of risk.
Maintain accurate call logs and wait lists, as required.
Provide consistent, accurate, relevant, and timely information in all communications and data sets to support and inform decision-making.
In consultation with the Diversion team, determine the urgency of each request and prioritize response based on safety, vulnerability and immediate housing needs.

Screening, Assessment and Service Planning

Initiate the Diversion Assessment process for youth seeking shelter, and gather initial information about the caller, as required per intake and triage protocol.
Document the youth’s immediate shelter and housing needs, including where the youth stayed previously and where they may be able to safely stay that evening.
Identify immediate risks related to violence, abuse, human trafficking, mental health, substance use, medical needs, wand other identified risk factors.
Provide required information to prevention team as required for accurate and timely decision-making, as per youth assignment protocol.

Information, Referral and Service Navigation

Provide relevant referral information about shelter, housing, income, mental health, substance use, health, legal, education, employment, and community services to address the presenting issues of the caller
Facilitate warm referrals whenever possible rather than only providing contact information.
Maintain accurate records of referrals and services provided.
Develop and maintain effective working relationships with community partners and referral sources.
With the support of the Diversion team, maintain current knowledge of emergency shelters, transitional housing, supportive housing, rental supports, drop-in programs and other youth-serving resources.

Crisis Intervention and Safety

Respond calmly and appropriately to youth experiencing crisis, distress, conflict or heightened emotional states.
Use de-escalation, active listening, motivational interviewing and crisis-intervention techniques.
Provide a welcoming, respectful, non-judgmental and youth-friendly response to all individuals seeking assistance.
Consult with supervisors or appropriate clinical, crisis or emergency services when elevated risks are identified.

Documentation, Privacy and Data Management

Create and maintain accurate, objective and timely electronic and paper records.
Document inquiries, referrals, admissions, unsuccessful contacts, interventions, and service outcomes.
Enter information into the organization’s client database, tracking forms, and/or homelessness-management system in accordance with established requirements.
Protect the confidentiality, privacy and security of youth information.

Team Collaboration

Work collaboratively with shelter staff, Diversion Workers, Case Managers, and other staff and program teams.
Participate in shift exchanges, case consultations, team meetings, training, supervision and program-development activities.
Maintain professional and collaborative relationships with youth, colleagues, families, community partners and referral sources.
Follow organizational policies, collective-agreement requirements, health-and-safety practices and professional standards.
All other duties as required.

Qualifications:

Diploma in Social Services or equivalent combination of education and/or experience.
1-2 years’ experience working with youth in a shelter/residential setting.
Knowledge of homelessness, mental health and addictions an asset.
Knowledge of housing first for youth, trauma-informed care, and harm reduction practices an asset.
Knowledge of resources within the Region of Peel, specifically for youth.
Understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel.
Effective problem-solving, conflict-resolution, and crisis-intervention skills.
Strong written and verbal communication skills.
Ability to work rotating shifts, including some weekends and holidays.
May be required to support shelter operations or other operational needs, as required.
Valid First Aid, CPI/UMAB Certifications.
A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory.
Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

How to Apply:

If you are a compassionate, highly motivated and results-oriented individual, with a passion for supporting youth, please send your updated resume and cover letter by clicking "Apply Now". We thank all applicants for their interest in Our Place Peel. We thank everyone that applies. Only qualified candidates selected for interviews will be contacted.

Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!

Job Types: Full-time, Permanent

Location: All sites including:

Country Inn & Suites (7040 Edwards Blvd, Mississauga)
Mississauga Youth Shelter (3579 Dixie Road, Mississauga)
Rutherford Road Youth Transitional House (5 Rutherford Road South, Brampton)
Head Office
Community

Apply About employer

More about this job

Responsibilities

The Intake Worker serves as the primary point of contact for youth experiencing homelessness, conducting screenings and assessments to coordinate emergency shelter and community supports. They are responsible for maintaining accurate records, managing crisis situations through de-escalation, and facilitating warm referrals to appropriate services.

Requirements

Candidates must hold a diploma in Social Services or equivalent and possess 1-2 years of experience working with youth in a residential setting. A valid Ontario G driver's license, First Aid/CPI/UMAB certifications, and a successful Vulnerable Sector Check are mandatory.

Skills

Crisis Intervention
De-escalation
Active Listening
Motivational Interviewing
Case Management
Intake Assessment
Service Navigation
Documentation
Data Management
Conflict Resolution
Trauma-informed Care
Harm Reduction
Youth Support
Safety Planning
Referral Coordination

Benefits

Paid Time Off
Casual Dress
On-site Parking
Training And Education Allowance
100% Employer Paid Benefits
Wellness Program
Employee And Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Youth Homelessness
Housing First
Trauma-informed Care
Harm Reduction
Crisis Intervention
Intake
Shelter Operations
Case Management
Mental Health
Addictions
De-escalation
Motivational Interviewing
Data Entry
Referral Services
First Aid
CPI
UMAB
Vulnerable Sector Check
Non-profit

Report this job