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Added 2 days ago
MS
Shelter Services Support Worker (Full-Time, Indefinite term)
Main Street Project Inc.
Winnipeg, MB
- Full-time
…goals, strategic plan, and policies and procedures, the Support Worker functions as a member of a team in providing services designed to assist and support participants toward long term…
Added 2 days ago
TS
Homelessness Services Worker
The Salvation Army in Canada
St. Catharines, ON
- Part-time
The Homelessness Services Worker is responsible to provide housing options and assistance to men within our shelter and the community at large. Perform casework and group related duties,…
Added 2 days ago
TS
Homelessness Services Worker
The Salvation Army Canada and Bermuda Territory
St. Catharines, ON
- Part-time
The Homelessness Services Worker is responsible to provide housing options and assistance to men within our shelter and the community at large. Perform casework and group related duties,…
Added 4 days ago
CO
Social Worker, Housing
City of Windsor
Windsor, ON
- Full-time
Scheduling and facilitating weekly conference calls with community agencies for emergency shelter diversion or other purposes, as directed;
Added 9 days ago
TP
Diversion Worker
The Pod Group
Mississauga, ON
- $54,635 CAD / year
- Full-time
The Pod Group is partnering with this organization to place a resourceful, compassionate, and hands-on individual to fulfill the role of a Diversion Worker.
Added 9 days ago
T
Independent Contractor / Owner Operator - GTA
Talize
Toronto, ON
- Contract
Added 9 days ago
RR
Independent Contractor / Owner Operator - GTA
Recycling Rewards
Toronto, ON · North York, ON
- Contract
Added 9 days ago
Community Support Worker
Canadian Mental Health Association- Peel Branch
Orangeville, ON
As a community support worker in the mental health and justice services team, you will provide assessment and short-term case management to persons on Mental Health Diversion and to provide…
Added 11 days ago
OP
Diversion Worker
Our Place Peel
Mississauga, ON
- Up to $54,635 CAD / year
- Full-time
The Diversion Worker provides diversion support for youth experiencing, who are or at-risk of homelessness to secure safe housing alternatives to emergency shelter that is appropriate to…
Added 11 days ago
Student- Community Engagement
Family Service Toronto
Toronto, ON
Ideal for students in Social Work, Social Service Worker, Community Development, Settlement Studies, Psychology, Human Services, or related fields who are passionate about working with…
Added 11 days ago
CM
Release from Custody Worker/Court Support
Canadian Mental Health Association Lambton Kent
Chatham-Kent, ON · Chatham, Ontario
- Full-time
…Psychiatric/Mental Health Nursing); Bachelor’s Degree with a Social Service Worker Diploma and a current registration with the O.C.S.W.S.S.W; or Bachelor’s Degree with an applicable college…
Added 11 days ago
TS
Case Worker
The Salvation Army in Canada
Hamilton, ON
- Full-time
Complete an intake and assessment on each resident including VI SPDAT and Diversion tools
Added 11 days ago
TS
Case Worker
The Salvation Army Canada and Bermuda Territory
Hamilton, ON
- Full-time
Complete an intake and assessment on each resident including VI SPDAT and Diversion tools
Added 17 days ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…Canada. Our work helps keep communities clean, supports waste diversion, and contributes to the circular economy. We are proud of the work we do and the people who make it possible. We are…
Added 18 days ago
NE
#26-40 Community Support Team/ Restorative Justice/ Youth Mental Health Court Program/ Attendance Center Worker
North Eastern Ontario Family and Children's Services (NEOFACS)
Kapuskasing, ON
- Full-time
COMMUNITY SUPPORT TEAM /RESTORATIVE JUSTICE/YOUTH MENTAL HEALTH COURT PROGRAM/ATTENDANCE CENTER WORKER
Added 18 days ago
TS
Homelessness Services Worker
The Salvation Army in Canada
St. Catharines, ON
- Full-time
The Homelessness Services Worker is responsible to provide housing options and assistance to men within our shelter and the community at large. Perform casework and group related duties,…
Added 18 days ago
TS
Homelessness Services Worker
The Salvation Army Canada and Bermuda Territory
St. Catharines, ON
- Full-time
The Homelessness Services Worker is responsible to provide housing options and assistance to men within our shelter and the community at large. Perform casework and group related duties,…
Added 18 days ago
YS
Bilingual Diversion Case Manager
Youth Services Bureau of Ottawa
Ottawa, ON
- $66,646.6 to $77,604.8 CAD / year
- Full-time
Bargaining Unit Status: Included (Youth Worker)
Added 19 days ago
OP
Evening Intake Worker
Our Place Peel
Mississauga, ON
- Up to $46,984 CAD / year
The Evening Intake Worker is responsible for providing a welcoming, safe, and supportive first point of contact for youth who are experiencing homelessness, are at immediate risk of…
Added 19 days ago
OP
Weekend Intake Worker
Our Place Peel
Mississauga, ON
- Up to $22.59 CAD / hour
The Weekend Intake Worker is responsible for providing a welcoming, safe, and supportive first point of contact for youth who are experiencing homelessness, are at immediate risk of…
Added 22 days ago
YO
Overnight Youth Shelter Worker
Youth Opportunities Unlimited (YOU)
London, ON
- Full-time
YOU’s Housing First Youth Shelter is seeking a candidate to be a Full-Time Overnight Youth Shelter Worker at its 30-bed pet-friendly shelter.
Added 26 days ago
OP
Intake Worker
Our Place Peel
Mississauga, ON
- Up to $46,984 CAD / year
The Intake Worker is responsible for providing a welcoming, safe, and supportive first point of contact for youth who are experiencing homelessness, are at immediate risk of homelessness,…
Added 1 month ago
YS
Diversion Case Manager, Downtown Services and Drop-in
Youth Services Bureau of Ottawa
Ottawa, ON
- Full-time
Bargaining Unit Status: Included (Youth Worker)
Added 1 month ago
YS
Bilingual Diversion Case Manager, Downtown Services and Drop-in
Youth Services Bureau of Ottawa
Ottawa, ON
- Full-time
Bargaining Unit Status: Included (Youth Worker)
Added 1 month ago
OP
Diversion Worker
Our Place Peel
Mississauga, ON
- Up to $54,635 CAD / year
- Full-time
The Diversion Worker provides diversion support for youth experiencing, who are or at-risk of homelessness to secure safe housing alternatives to emergency shelter that is appropriate to…

Our Place Peel

Weekend Intake Worker

Mississauga, ON, Canada

Up to $22.59 CAD / hour

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Job details

Pay: Up to $22.59 CAD / hour
Experience: 1-2 years’ experience working with youth in a shelter/residential setting.
Posting language: English
Posted: Oct 5, 2026

Original job description

Organization Overview:

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Place Peel’s mission is to empower youth through prevention, intervention, shelter, and community partnerships – fostering healing, growth, and lasting housing stability. Our vision is to ensure every youth has a safe, stable place to live.

What We Can Offer You:

Paid Time off
Casual Dress
On-site parking
Training and education allowance
100% employer paid benefits
Wellness program
Employee and Family Assistance program
Opportunities for Growth!

Position Profile:

The Weekend Intake Worker is responsible for providing a welcoming, safe, and supportive first point of contact for youth who are experiencing homelessness, are at immediate risk of homelessness, or require housing-related assistance. Working within a trauma-informed, youth-centered, Housing First for Youth-aligned approach, the Intake Worker responds to all inquiries for service at Our Place Peel, completes initial screenings and gathering of call data, ensures accurate and timely documentation, identifies immediate safety concerns that require timely escalation, and coordinates access to emergency shelter, diversion, homelessness prevention, and community-based supports.

Role Overview:

Central Intake and Initial Response

Serve as a central point of contact for youth seeking emergency shelter, housing assistance, transitional housing access, diversion services or other supports.
Provide timely response to inquiries and referrals by telephone, email, in person and through designated referral systems.
Gather relevant information regarding the youth’s immediate circumstances, housing status, presenting needs and current level of risk.
Maintain accurate call logs and wait lists, as required.
Provide consistent, accurate, relevant, and timely information in all communications and data sets to support and inform decision-making.
In consultation with the Diversion team, determine the urgency of each request and prioritize response based on safety, vulnerability and immediate housing needs.

Screening, Assessment and Service Planning

Initiate the Diversion Assessment process for youth seeking shelter, and gather initial information about the caller, as required per intake and triage protocol.
Document the youth’s immediate shelter and housing needs, including where the youth stayed previously and where they may be able to safely stay that evening.
Identify immediate risks related to violence, abuse, human trafficking, mental health, substance use, medical needs, wand other identified risk factors.
Provide required information to prevention team as required for accurate and timely decision-making, as per youth assignment protocol.

Information, Referral and Service Navigation

Provide relevant referral information about shelter, housing, income, mental health, substance use, health, legal, education, employment, and community services to address the presenting issues of the caller
Facilitate warm referrals whenever possible rather than only providing contact information.
Maintain accurate records of referrals and services provided.
Develop and maintain effective working relationships with community partners and referral sources.
With the support of the Diversion team, maintain current knowledge of emergency shelters, transitional housing, supportive housing, rental supports, drop-in programs and other youth-serving resources.

Crisis Intervention and Safety

Respond calmly and appropriately to youth experiencing crisis, distress, conflict or heightened emotional states.
Use de-escalation, active listening, motivational interviewing and crisis-intervention techniques.
Provide a welcoming, respectful, non-judgmental and youth-friendly response to all individuals seeking assistance.
Consult with supervisors or appropriate clinical, crisis or emergency services when elevated risks are identified.

Documentation, Privacy and Data Management

Create and maintain accurate, objective and timely electronic and paper records.
Document inquiries, referrals, admissions, unsuccessful contacts, interventions, and service outcomes.
Enter information into the organization’s client database, tracking forms, and/or homelessness-management system in accordance with established requirements.
Protect the confidentiality, privacy and security of youth information.

Team Collaboration

Work collaboratively with shelter staff, Diversion Workers, Case Managers, and other staff and program teams.
Participate in shift exchanges, case consultations, team meetings, training, supervision and program-development activities.
Maintain professional and collaborative relationships with youth, colleagues, families, community partners and referral sources.
Follow organizational policies, collective-agreement requirements, health-and-safety practices and professional standards.
All other duties as required.

Qualifications:

Diploma in Social Services or equivalent combination of education and/or experience.
1-2 years’ experience working with youth in a shelter/residential setting.
Knowledge of homelessness, mental health and addictions an asset.
Knowledge of housing first for youth, trauma-informed care, and harm reduction practices an asset.
Knowledge of resources within the Region of Peel, specifically for youth.
Understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel.
Effective problem-solving, conflict-resolution, and crisis-intervention skills.
Strong written and verbal communication skills.
Ability to work rotating shifts, including some weekends and holidays.
May be required to support shelter operations or other operational needs, as required.
Valid First Aid, CPI/UMAB Certifications.
A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory.
Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

How to Apply:

If you are a compassionate, highly motivated and results-oriented individual, with a passion for supporting youth, please send your updated resume and cover letter by clicking "Apply Now". We thank all applicants for their interest in Our Place Peel. We thank everyone that applies. Only qualified candidates selected for interviews will be contacted.

Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!

Job Types: Part-time, Permanent

Location: All sites including:

Country Inn & Suites (7040 Edwards Blvd, Mississauga)
Mississauga Youth Shelter (3579 Dixie Road, Mississauga)
Rutherford Road Youth Transitional House (5 Rutherford Road South, Brampton)
Head Office
Community

Hours of Work:

Weekends: 8-hour or 12-hour shifts, with flexible day and evening options.

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More about this job

Responsibilities

The Weekend Intake Worker serves as the primary point of contact for youth seeking emergency shelter and housing-related assistance. They are responsible for conducting initial screenings, managing crisis situations, and coordinating access to community-based support services.

Requirements

Candidates must hold a diploma in Social Services or equivalent and possess 1-2 years of experience working with youth in a residential setting. A valid Ontario G driver's license, First Aid certification, and a successful Vulnerable Sector Check are mandatory.

Skills

Crisis intervention
Intake assessment
De-escalation
Active listening
Motivational interviewing
Case management
Documentation
Data management
Conflict resolution
Problem-solving
Trauma-informed care
Harm reduction
Service navigation
Communication
Youth support

Benefits

Paid time off
Casual dress
On-site parking
Training and education allowance
100% employer paid benefits
Wellness program
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Youth Homelessness
Shelter
Housing First
Trauma-Informed Care
Harm Reduction
Crisis Intervention
Intake
Diversion
Case Management
First Aid
CPI
UMAB
Vulnerable Sector Check
Non-profit
Community Support
Data Entry
Referral
Safety Planning
Mental Health
Addictions

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