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Added 1 day ago
Emergency Shelter Worker - Relief (Afternoons)
Calgary Drop-In Centre (the DI)
Calgary, AB
…professionalism, compassion, and respect, while providing trauma-informed, client-centered support that honours each individual’s unique experiences, strengths, and…
Added 1 day ago
Emergency Shelter Worker - Relief (Days)
Calgary Drop-In Centre (the DI)
Calgary, AB
…professionalism, compassion, and respect, while providing trauma-informed, client-centered support that honours each individual’s unique experiences, strengths, and…
Added 1 day ago
SH
Personal Support Worker
SE Health
Toronto, ON
- Part-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 1 day ago
P
69-26 Casual Support Worker ABI
Pathways
Greater Napanee, ON · Napanee, ON
- Part-time
Pathways Posting: 69-26 Job Title: Casual Support Worker ABI
Added 2 days ago
IC
Support Worker - Casual
ISLAND CRISIS CARE SOCIETY
Nanaimo, BC
- $27.53 to $31.57 CAD / hour
A Support Worker carries out their duties to create a professional and therapeutic environment with quality support for vulnerable adults. This contributes in a meaningful way to the ICCS…
Added 2 days ago
OP
Community Integration Worker
Our Place Peel
Mississauga, ON
- Up to $46,984 CAD / year
- Full-time
Guided by the Housing First for Youth philosophy, our programs prioritize safe, stable housing as the foundation for positive youth development. We support young people living in our…
Added 3 days ago
Youth Worker, Evelyn Horne Young Women’s Shelter
Youth Services Bureau of Ottawa
Ottawa, ON
…the Coordinator of the Shelter, the Shelter and Transitional Housing Worker will provide low barrier and immediate access to safe shelter. Additionally, they will provide crisis and general…
Added 3 days ago
YS
Youth Worker, Evelyn Horne Young Women’s Shelter
Youth Services Bureau of Ottawa
Ottawa, ON
- Part-time
…the Coordinator of the Shelter, the Shelter and Transitional Housing Worker will provide low barrier and immediate access to safe shelter. Additionally, they will provide crisis and general…
Added 3 days ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 3 days ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 3 days ago
Access Support Worker (Counsellor 2(A))
The Government of Nova Scotia
Truro, NS
…services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Supportive Housing and Homelessness, and the Disability Support Program…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Shelter Resource Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 4 days ago
Family Support Worker (Counsellor 2AB)
The Government of Nova Scotia
Truro, NS
…services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support…
Added 5 days ago
IC
Support Worker -RFT - HNP-09 (40 hours)
ISLAND CRISIS CARE SOCIETY
Nanaimo, BC
- $27.53 to $31.57 CAD / hour
- Full-time
A Support Worker carries out their duties to create a professional and therapeutic environment with quality support for vulnerable adults. This contributes in a meaningful way to the ICCS…
Added 5 days ago
JH
Support Worker (Mon & Tue - 12 am to 8 am, Sat & Sun - 10 pm to 10 am)
John Howard Society of Victoria
Victoria, BC
- Internship
We are seeking an enthusiastic Casual Support Worker to join our dynamic team. This role involves supporting residents in a structured environment through conducting rounds, managing…
Added 5 days ago
IC
Support Worker -RFT - HNP-09 (40 hours)
Island Crisis Care Society
Nanaimo, BC
- $27.53 to $31.57 CAD / hour
- Full-time
A Support Worker carries out their duties to create a professional and therapeutic environment with quality support for vulnerable adults. This contributes in a meaningful way to the ICCS…

Closed listing

Our Place Peel

Weekend Intake Worker

Mississauga, ON, Canada

Up to $22.59 CAD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Up to $22.59 CAD / hour
Experience: 1-2 years’ experience working with youth in a shelter/residential setting.
Posting language: English
Posted: Aug 31, 2026

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Original job description

Archived listing. The details below describe a past opening.

Organization Overview:

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Place Peel’s mission is to empower youth through prevention, intervention, shelter, and community partnerships – fostering healing, growth, and lasting housing stability. Our vision is to ensure every youth has a safe, stable place to live.

What We Can Offer You:

Paid Time off
Casual Dress
On-site parking
Training and education allowance
100% employer paid benefits
Wellness program
Employee and Family Assistance program
Opportunities for Growth!

Position Profile:

The Weekend Intake Worker is responsible for providing a welcoming, safe, and supportive first point of contact for youth who are experiencing homelessness, are at immediate risk of homelessness, or require housing-related assistance. Working within a trauma-informed, youth-centered, Housing First for Youth-aligned approach, the Intake Worker responds to all inquiries for service at Our Place Peel, completes initial screenings and gathering of call data, ensures accurate and timely documentation, identifies immediate safety concerns that require timely escalation, and coordinates access to emergency shelter, diversion, homelessness prevention, and community-based supports.

Role Overview:

Central Intake and Initial Response

Serve as a central point of contact for youth seeking emergency shelter, housing assistance, transitional housing access, diversion services or other supports.
Provide timely response to inquiries and referrals by telephone, email, in person and through designated referral systems.
Gather relevant information regarding the youth’s immediate circumstances, housing status, presenting needs and current level of risk.
Maintain accurate call logs and wait lists, as required.
Provide consistent, accurate, relevant, and timely information in all communications and data sets to support and inform decision-making.
In consultation with the Diversion team, determine the urgency of each request and prioritize response based on safety, vulnerability and immediate housing needs.

Screening, Assessment and Service Planning

Initiate the Diversion Assessment process for youth seeking shelter, and gather initial information about the caller, as required per intake and triage protocol.
Document the youth’s immediate shelter and housing needs, including where the youth stayed previously and where they may be able to safely stay that evening.
Identify immediate risks related to violence, abuse, human trafficking, mental health, substance use, medical needs, wand other identified risk factors.
Provide required information to prevention team as required for accurate and timely decision-making, as per youth assignment protocol.

Information, Referral and Service Navigation

Provide relevant referral information about shelter, housing, income, mental health, substance use, health, legal, education, employment, and community services to address the presenting issues of the caller
Facilitate warm referrals whenever possible rather than only providing contact information.
Maintain accurate records of referrals and services provided.
Develop and maintain effective working relationships with community partners and referral sources.
With the support of the Diversion team, maintain current knowledge of emergency shelters, transitional housing, supportive housing, rental supports, drop-in programs and other youth-serving resources.

Crisis Intervention and Safety

Respond calmly and appropriately to youth experiencing crisis, distress, conflict or heightened emotional states.
Use de-escalation, active listening, motivational interviewing and crisis-intervention techniques.
Provide a welcoming, respectful, non-judgmental and youth-friendly response to all individuals seeking assistance.
Consult with supervisors or appropriate clinical, crisis or emergency services when elevated risks are identified.

Documentation, Privacy and Data Management

Create and maintain accurate, objective and timely electronic and paper records.
Document inquiries, referrals, admissions, unsuccessful contacts, interventions, and service outcomes.
Enter information into the organization’s client database, tracking forms, and/or homelessness-management system in accordance with established requirements.
Protect the confidentiality, privacy and security of youth information.

Team Collaboration

Work collaboratively with shelter staff, Diversion Workers, Case Managers, and other staff and program teams.
Participate in shift exchanges, case consultations, team meetings, training, supervision and program-development activities.
Maintain professional and collaborative relationships with youth, colleagues, families, community partners and referral sources.
Follow organizational policies, collective-agreement requirements, health-and-safety practices and professional standards.
All other duties as required.

Qualifications:

Diploma in Social Services or equivalent combination of education and/or experience.
1-2 years’ experience working with youth in a shelter/residential setting.
Knowledge of homelessness, mental health and addictions an asset.
Knowledge of housing first for youth, trauma-informed care, and harm reduction practices an asset.
Knowledge of resources within the Region of Peel, specifically for youth.
Understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel.
Effective problem-solving, conflict-resolution, and crisis-intervention skills.
Strong written and verbal communication skills.
Ability to work rotating shifts, including some weekends and holidays.
May be required to support shelter operations or other operational needs, as required.
Valid First Aid, CPI/UMAB Certifications.
A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory.
Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

How to Apply:

If you are a compassionate, highly motivated and results-oriented individual, with a passion for supporting youth, please send your updated resume and cover letter by clicking "Apply Now". We thank all applicants for their interest in Our Place Peel. We thank everyone that applies. Only qualified candidates selected for interviews will be contacted.

Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!

Job Types: Part-time, Permanent

Location: All sites including:

Country Inn & Suites (7040 Edwards Blvd, Mississauga)
Mississauga Youth Shelter (3579 Dixie Road, Mississauga)
Rutherford Road Youth Transitional House (5 Rutherford Road South, Brampton)
Head Office
Community

Hours of Work:

Weekends: 8-hour or 12-hour shifts, with flexible day and evening options.

About employer

More about this job

Responsibilities

The Weekend Intake Worker serves as the primary point of contact for youth seeking emergency shelter and housing support. They are responsible for conducting initial screenings, managing crisis situations, and coordinating access to community-based services.

Requirements

Candidates must hold a diploma in Social Services or equivalent and possess 1-2 years of experience working with youth in a residential setting. A valid Ontario G driver's license, First Aid certification, and a successful Vulnerable Sector Check are mandatory.

Skills

Crisis Intervention
Case Management
Intake Assessment
De-escalation
Active Listening
Motivational Interviewing
Trauma-informed Care
Harm Reduction
Documentation
Data Management
Conflict Resolution
Problem-solving
Communication
Service Navigation
Youth Support

Benefits

Paid Time Off
Casual Dress
On-site Parking
Training And Education Allowance
100% Employer Paid Benefits
Wellness Program
Employee And Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Social Services
Youth Homelessness
Shelter Operations
Housing First
Trauma-informed Care
Harm Reduction
Crisis Intervention
Intake
Case Management
Diversion
Mental Health
Addictions
First Aid
CPI
UMAB
Vulnerable Sector Check
Non-profit
Community Support
Data Entry
Referral Systems

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