Community Manager

Build a Community of People Who Want to Make a Difference

The Company

Our client is a growing BC-based nonprofit organization focused on improving food security for children and families across the province.

Its work is powered by a broad community of volunteers, schools, corporate partners, donors, and community organizations who come together every week to support the delivery of essential programs.

With continued growth comes an opportunity to build a more sophisticated approach to volunteer and community engagement - creating the systems, experiences, and opportunities that allow more people to meaningfully participate in the mission.

The Opportunity

This is a role for someone who loves both people and systems.

As Volunteer & Community Engagement Manager, you’ll lead the evolution of a growing volunteer program while creating meaningful ways for individuals, corporate groups, schools, young people, and community partners to get involved.

You’ll build the structure behind the experience - developing systems, workflows, training, communications, and engagement strategies that make volunteering seamless and scalable - while remaining highly visible and hands-on within the community.

You’ll also lead the development of a youth-focused engagement initiative that connects volunteering with education, philanthropy, and community action, while expanding the organization’s presence through events, outreach, and supporter engagement.

If you can build a process from scratch but genuinely enjoy facilitating groups, meeting people, and creating experiences they want to return to, this role offers a unique combination of both.

What You’ll Own

• Lead the development and ongoing management of a scalable volunteer and community engagement program
• Build systems, processes, policies, workflows, and infrastructure to support a growing volunteer community
• Coordinate volunteer opportunities for individuals, corporate groups, schools, youth organizations, community partners, and supporters
• Manage the volunteer journey from registration and onboarding through scheduling, participation, follow-up, and ongoing stewardship
• Develop volunteer roles, training materials, orientation resources, policies, and procedures
• Build strategies to recruit, engage, retain, and deepen relationships with volunteers
• Lead the development of a youth engagement program connecting volunteering, education, philanthropy, and community action
• Represent the organization through community events, outreach initiatives, fundraising events, and other engagement opportunities
• Partner closely with Operations, Programming, Fundraising, and CRM teams to align volunteer capacity with organizational needs
• Use data and reporting to understand participation, retention, capacity, engagement, and opportunities for improvement

What You Bring

• Experience developing, managing, or growing volunteer, community engagement, youth, events, or similar programs
• Demonstrated ability to build systems, processes, and workflows within a growing or evolving organization
• Strong project management and organizational skills
• A strong understanding of what creates an engaging, accessible, and sustainable volunteer experience
• Natural relationship-building skills and confidence working with diverse groups and community partners
• Understanding of fundraising and supporter engagement, with an ability to recognize opportunities to deepen relationships
• Experience working with volunteer management systems, CRMs, databases, or similar platforms; VOMO experience is an asset
• Strong written, verbal, facilitation, and presentation skills
• A proactive, creative, solutions-oriented approach
• Ability to work independently while collaborating effectively across teams

Why This Role

This is an opportunity to build a critical function within a growing organization and have a visible hand in shaping how thousands of people connect with its mission.

You’ll have the latitude to build stronger systems, create new volunteer opportunities, develop a signature youth engagement program, and design experiences that turn one-time participation into long-term community connection.

• Purpose-driven work with meaningful community impact
• Opportunity to build and shape a growing volunteer function
• High level of creativity, ownership, and autonomy
• Combination of strategic program development and hands-on community engagement
• Collaborative environment with significant cross-functional exposure

Compensation

• Base salary target: $75,000 – $85,000
• Three weeks vacation
• Two additional weeks of paid organizational shutdown time annually (for a total of 5 weeks vacation)
• Extended health and benefits package
• Partial cell-phone reimbursement
• Hybrid work flexibility
• Meaningful opportunity for growth as the organization grows

Please note - the salary range for this position is structured to reflect different stages of proficiency within the role. Compensation at the lower end applies to individuals developing core competencies, while higher compensation is associated with demonstrated expertise and sustained performance. Final offers are determined by the client based on candidate experience and organizational requirements.