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Added 1 hour ago
Care Coordinator
Lifemark Health Group
Chestermere, AB
Part-time
The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Added 1 hour ago
Care Coordinator
Lifemark Health Group
Halifax, NS · Liverpool, NS
Temporary
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 1 hour ago
Care Coordinator
Lifemark Health Group
Tecumseh, ON
$17.6 to $22.31 CAD / hour
Part-time
The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Added 1 hour ago
Case Coordinator - Vocational Services
Lifemark Health Group
Calgary, AB
Full-time
The Case Coordinator is responsible for fostering a strong relationship between the program and its stakeholders, including clients, staff, community connections, and employers. This is…
Added 1 hour ago
Medical Office Administrator
Lifemark Health Group
AB
Full-time
The Medical Office Administrator / Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral…
Added 1 hour ago
Care Coordinator | Lifemark CORE Physiotherapy & Rehabilitation
Lifemark Health Group
Lower Sackville, NS
Full-time
Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset.
Added 1 hour ago
CCR-Care Coordinator
Lifemark Health Group
Victoria, BC
$19 to $21 CAD / hour
Part-time
The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.
Added 1 hour ago
Receptionist - Physiotherapy Clinic
Lifemark Health Group
West Vancouver, BC
$19 to $21 CAD / hour
Full-time
The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by…
Added 1 hour ago
Coordinator, Creative Services
Toronto Rock Lacrosse Club
Oakville, ON
Full-time
Toronto Rock Lacrosse Inc. is seeking a Coordinator, Creative Services to join our dynamic Business Operations team. The Toronto Rock Group, headquartered in Oakville, Ontario, includes the…
Added 2 hours ago
Coordinator, Consumer Marketing
Toronto Rock Lacrosse Club
Oakville, ON
Full-time
Toronto Rock Lacrosse Inc. is seeking a Coordinator, Consumer Marketing to join our dynamic Business Operations team. The Toronto Rock Group, headquartered in Oakville, Ontario, includes…
Added 3 hours ago
Coordinator, Business Operations
Toronto Rock Lacrosse Club
Oakville, ON
Full-time
Toronto Rock Lacrosse Inc. is seeking a Coordinator, Business Operations to join our dynamic Business Operations team. The Toronto Rock Group, headquartered in Oakville, Ontario, includes…
Added 3 hours ago
Marketing Coordinator
Pivotree
Canada
Full-time
We’re hiring a Marketing Coordinator to keep the details of our marketing operation clean, current, and moving. This is a junior role with lots of room to grow: you’ll build a broad…
Added 5 hours ago
Human Resources Coordinator
Classic Fire + Life Safety
Toronto, ON
Full-time
The HR Coordinator plays a key role in supporting positive and proactive employee experience by delivering responsive, high‑quality HR services across the organization. Through daily…
Added 5 hours ago
Program Assistant (CF) - Ready to Serve and RENU
Catholic Social Services Alberta
AB · Edmonton, AB
Full-time
…employer engagement activities, workshops, reporting requirements, data management, scheduling, and general program administration. This position therefore serves as a central point of…
Added 5 hours ago
Air Import Coordinator
ITN Logistics
Mississauga, ON
Full-time
Role Description The Air Import Coordinator is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing daily air import operations, including…
Added 6 hours ago
Academic Coordinator
The Muslim Association of Canada
Windsor, ON
$18 to $22 CAD / hour
Part-time · Contract · Temporary
The Academic Coordinator is responsible for overseeing the school’s academic programs and ensuring high-quality teaching and learning. This role involves coordinating curriculum…
Added 7 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Research Coordinator (CRC) to contribute to an exciting study based at the Research Institute of the McGill University Health Centre.
Added 7 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 7 hours ago
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 7 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…ethics submission and study registration through recruitment, data collection and analysis support, to publication and knowledge translation. The incumbent is expected to work with a high…
Added 7 hours ago
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 7 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 8 hours ago
Waterfront Operations Coordinator
Jobbe
Halifax, NS
Full-time
The Waterfront Operations Coordinator supports the safe, efficient, and customer-focused operation of marina facilities across the waterfront portfolio. Reporting to the Area Manager, this…
Added 9 hours ago
Human Resources Coordinator
Classic Fire + Life Safety
Toronto, ON
Full-time
The HR Coordinator plays a key role in supporting positive and proactive employee experience by delivering responsive, high‑quality HR services across the organization. Through daily…
Added 9 hours ago
The Hospital Elder Life Program (HELP) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
The Hospital Elder Life Program (HELP) Coordinator works with clinical leadership, including BCHS Geriatrics nurses and physicians, to co-ordinate volunteer visits to patients at risk of…

Overhead Door

Residential Coordinator

14904 - 135 Ave NW, Edmonton, AB, T5V 1R9, Canada

Job type: Full-time
Experience: 3-5 years of experience scheduling and dispatching field service
Posting language: English
Posted: Sep 25, 2026

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Original job description

Role: We have an immediate opening for a Residential Service Coordinator in our Edmonton Branch. Reporting to the Branch Office Supervisor, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position

Responsibilities

Responsibilities:

Schedule service and warranty calls with the customer.
Accurately completes documents required to process work orders and forwards them to the customer and / or sales; conducts follow-up to completion.
Ensures that amounts billed to customers are correct & follows up with customers to ensure timely payment, including collecting of purchase orders or Credit Card information from the customer.
Opens and closes work orders (including material and equipment sourcing) in a timely manner.
Distributes required paperwork to our technicians, parts department, and warehouse personnel.
Dispatches and communicates with our technicians for the required information relevant to the job prior to and during the service call cycle.
Regularly reviews and follows up on work orders and claims to obtain prompt payment.
Reviews technician time to ensure all time is approved by management and submitted to payroll in a timely manner.
Reviews all work orders and prepares them for final review by the Branch Office Supervisor. Ensures accuracy in parts, stories, time segments, highlights any potential discrepancies for the Branch Office Supervisor’s final review.
Processes warranty work orders for submission in accordance with company and manufacturer guidelines.
Ensures that defective parts are returned to the manufacturer / supplier in a timely manner.
Other duties, as assigned.

Skills:

A passion for creating a positive customer experience.
Exceptional written and oral communication skills.
Well organized, high level of accuracy and strong attention to detail.
Ability to handle stressful situations professionally; the ability to exhibit a professional manner in dealing with others and maintaining constructive working relationships.
Ability to effectively sell additional services or products to customer.
Ability to identify additional services or products that may benefit the customer and effectively communicate their value.
Ability to work and succeeding a team environment.

Qualifications

Qualifications:

3-5 years of experience scheduling and dispatching field service
Proficient with the usage of Microsoft Office Suite.
Superior resourcefulness, integrity, and solid work ethic.
Working knowledge of MS Outlook (including calendar) and Excel
Strong ability to multi-task and follow through with defined tasks.
Strong English language skills, required.
Minimum completed education – high school
Possess a valid Driver's License and vehicle
Must be able to successfully pass pre-employment screening requirements including background check

We offer:

A positive work environment with competitive pay and an excellent benefit plan
Comprehensive technical, safety and product training provided
Opportunity to build a long-term career with upward mobility
Excellent Health and Dental benefits offered for full time employees
COR Certified workplace
Equal opportunity employer

To Apply:

If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “SERVICE COORDINATOR – EDMONTON" to the subject line of all correspondence.

Apply About employer

More about this job

Responsibilities

The Residential Service Coordinator manages the full service cycle, including scheduling service calls, dispatching technicians, and processing work orders. They are also responsible for billing accuracy, payment follow-ups, and ensuring all documentation meets company and manufacturer guidelines.

Requirements

Candidates must have 3-5 years of experience in scheduling and dispatching field service, along with proficiency in Microsoft Office. A valid driver's license, strong organizational skills, and the ability to pass a background check are required.

Skills

Scheduling
Dispatching
Customer service
Work order management
Microsoft Office Suite
MS Outlook
Excel
Communication
Organization
Attention to detail
Problem solving
Sales
Time management
Data entry
Conflict resolution

Benefits

Competitive pay
Excellent benefit plan
Technical training
Safety training
Product training
Health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Residential Service Coordinator
Scheduling
Dispatching
Work orders
Warranty
Customer experience
Microsoft Office
MS Outlook
Excel
Billing
Payroll
Technician support
Inventory management
Field service
Overhead door industry
COR Certified
Background check
Administrative support

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