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Added 32 mins ago
Field Services Technician
D&L Engineering Sales Limited
Antigonish, NS
Full-time
If you’re an experienced mechanical or fire protection technician with a strong safety mindset, attention to detail, and the ability to work independently, D&L Engineering is the right fit…
Added 2 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 2 hours ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
The Quality Technician Level 4 is responsible for performing inspection, testing, and quality assurance activities to ensure materials, components, and finished products meet defined…
Added 5 hours ago
Certified Medical Device Reprocessing Technician
Alberta Health Services
High Prairie, AB
Full-time
Minimum of one year experience in related field. Experience in all areas of MDR. Strong communication skills and the ability to work independently are key characteristics of the desired…
Added 6 hours ago
Commercial Service and Installation Technician
Intek Communications Inc.
Toronto, ON
Full-time
Job Board / Commercial Service and Installation Technician
Added 7 hours ago
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Laboratory Technician will join Dr. Carl Boodman’s research program at the RI-MUHC, focused on Bartonella quintana and other neglected infections (Bartonella North). The incumbent will…
Added 8 hours ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
The Quality Technician Level 4 is responsible for performing inspection, testing, and quality assurance activities to ensure materials, components, and finished products meet defined…
Added 8 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 9 hours ago
IT Field Service Technician - Kelowna
Northern Computer Inc
Kelowna, BC
Full-time
We're looking for a motivated and customer-focused Field Service Technician to join our growing team. If you enjoy working directly with clients, solving technical challenges, and being on…
Added 9 hours ago
Service Technician- Heavy/Agriculture
Robert's Equipment
Mount Forest, ON
Full-time
As a Technician at Robert’s Equipment, you’re not just turning wrenches - you’re solving real problems for customers who depend on their equipment to get the job done. Your expertise keeps…
Added 9 hours ago
Maintenance Technician
CBRE
Ottawa, ON
Full-time
Associate’s or higher degree from a vocational school or college with a focus in the mechanical or electrical field.
Added 9 hours ago
Residential Field Technician - Simcoe Region
Intek Communications Inc.
ON · Simcoe, ON
Full-time
Job Board / Residential Field Technician - Simcoe Region
Added 10 hours ago
Equipment Technician | Tampa, FL
Vixxo Facility Solutions
Field, BC
Full-time
Vixxo is seeking a full-time Equipment Technician to manage a territory encompassing Tampa, FL, and surrounding areas. Compensation ranges from $23 to $29 p/h, depending on experience,
Added 10 hours ago
Equipment Technician | Boston, MA
Vixxo Facility Solutions
Field, BC
Full-time
Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Boston, MA, and the surrounding areas. Compensation ranges from $23 per hour to $30 per hour, depending…
Added 10 hours ago
Travelling Equipment Technician
Vixxo Facility Solutions
Field, BC
Full-time
Vixxo is seeking a traveling equipment technician to service our customers nationwide. The ideal candidate will be based in Detroit, Michigan, Charlotte, North Carolina, or Atlanta,…
Added 10 hours ago
Equipment Technician | Raliegh, NC
Vixxo Facility Solutions
Field, BC
Full-time
Vixxo is seeking a full-time Equipment Technician to manage a territory encompassing Raleigh, NC, and the surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending…
Added 10 hours ago
Stationary Mechanical Technician, NA
Vantage
Montreal, QC
Full-time
We are looking for a Stationary Mechanical Technician, NA for our data center in Montreal (Pointe-Claire) who knows what best-in-class service looks like and can make that a reality. This…
Added 10 hours ago
HVAC Technician, NA
Vantage
Montreal, QC
Full-time
We are looking for a HVAC Technician, NA for our data center in Montreal (Pointe-Claire) who knows what best-in-class service looks like and can make that a reality. This role is an…
Added 11 hours ago
Civil Structural Designer
HOCS Projects
Calgary, AB
Full-time
We are seeking an Intermediate or Senior Civil/Structural Design Technician with strong EPCM experience in oil & gas facility projects. You will support multi‑discipline engineering teams…
Added 11 hours ago
SYSTEMS INTEGRATOR (AV)
Design Electronics
Niagara Falls, ON
Full-time
Comparable Job Titles: Lead Installation Technician, Senior Installer, Lead AV Technician, or Senior Systems Technician.
Added 11 hours ago
Engineering Technician 4
The University of British Columbia
Vancouver, BC
$7,013.27 to $7,949.29 CAD / month
Full-time
Non Union Salaried - Engineering Technician 4
Added 11 hours ago
Fire Operations Support Coordinator
The Radius Group
Richmond, BC
Full-time
…Accounting, Account Managers, Service Coordinators, and our Field Team to support work order completion, billing accuracy, deficiency follow-up, customer communication, and day-to-day…
Added 11 hours ago
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
Full-time
College diploma from a recognized program or successful completion of MLPAO or successful completion of CSMLS exam in the appropriate field of practice;
Added 11 hours ago
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
Temporary
College diploma from a recognized program or successful completion of MLPAO or successful completion of CSMLS exam in the appropriate field of practice;
Added 11 hours ago
Damage Prevention Technician
Cable Control Systems Inc.
ON · York Region, Ontario
Full-time
This is an outdoor, field-based position. Successful candidates must:

Overhead Door

Residential Coordinator

14904 - 135 Ave NW, Edmonton, AB, T5V 1R9, Canada

Job type: Full-time
Experience: 3-5 years of experience scheduling and dispatching field service
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Role: We have an immediate opening for a Residential Service Coordinator in our Edmonton Branch. Reporting to the Branch Office Supervisor, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position

Responsibilities

Responsibilities:

Schedule service and warranty calls with the customer.
Accurately completes documents required to process work orders and forwards them to the customer and / or sales; conducts follow-up to completion.
Ensures that amounts billed to customers are correct & follows up with customers to ensure timely payment, including collecting of purchase orders or Credit Card information from the customer.
Opens and closes work orders (including material and equipment sourcing) in a timely manner.
Distributes required paperwork to our technicians, parts department, and warehouse personnel.
Dispatches and communicates with our technicians for the required information relevant to the job prior to and during the service call cycle.
Regularly reviews and follows up on work orders and claims to obtain prompt payment.
Reviews technician time to ensure all time is approved by management and submitted to payroll in a timely manner.
Reviews all work orders and prepares them for final review by the Branch Office Supervisor. Ensures accuracy in parts, stories, time segments, highlights any potential discrepancies for the Branch Office Supervisor’s final review.
Processes warranty work orders for submission in accordance with company and manufacturer guidelines.
Ensures that defective parts are returned to the manufacturer / supplier in a timely manner.
Other duties, as assigned.

Skills:

A passion for creating a positive customer experience.
Exceptional written and oral communication skills.
Well organized, high level of accuracy and strong attention to detail.
Ability to handle stressful situations professionally; the ability to exhibit a professional manner in dealing with others and maintaining constructive working relationships.
Ability to effectively sell additional services or products to customer.
Ability to identify additional services or products that may benefit the customer and effectively communicate their value.
Ability to work and succeeding a team environment.

Qualifications

Qualifications:

3-5 years of experience scheduling and dispatching field service
Proficient with the usage of Microsoft Office Suite.
Superior resourcefulness, integrity, and solid work ethic.
Working knowledge of MS Outlook (including calendar) and Excel
Strong ability to multi-task and follow through with defined tasks.
Strong English language skills, required.
Minimum completed education – high school
Possess a valid Driver's License and vehicle
Must be able to successfully pass pre-employment screening requirements including background check

We offer:

A positive work environment with competitive pay and an excellent benefit plan
Comprehensive technical, safety and product training provided
Opportunity to build a long-term career with upward mobility
Excellent Health and Dental benefits offered for full time employees
COR Certified workplace
Equal opportunity employer

To Apply:

If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “SERVICE COORDINATOR – EDMONTON" to the subject line of all correspondence.

Apply About employer

More about this job

Responsibilities

The Residential Service Coordinator manages the full service cycle, including scheduling service calls, dispatching technicians, and processing work orders. They are also responsible for billing accuracy, payment follow-ups, and ensuring all documentation meets company and manufacturer guidelines.

Requirements

Candidates must have 3-5 years of experience in scheduling and dispatching field service, along with proficiency in Microsoft Office. A valid driver's license, strong organizational skills, and the ability to pass a background check are required.

Skills

Scheduling
Dispatching
Customer service
Work order management
Microsoft Office Suite
MS Outlook
Excel
Communication
Organization
Attention to detail
Problem solving
Sales
Time management
Data entry
Conflict resolution

Benefits

Competitive pay
Excellent benefit plan
Technical training
Safety training
Product training
Health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Residential Service Coordinator
Scheduling
Dispatching
Work orders
Warranty
Customer experience
Microsoft Office
MS Outlook
Excel
Billing
Payroll
Technician support
Inventory management
Field service
Overhead door industry
COR Certified
Background check
Administrative support

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