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Added 3 hours ago
RO
Site IT Specialist
Rubicon Organics™
Delta, BC
- $62,000 to $77,500 CAD / year
- Full-time
…primary on-site technical resource for production, cultivation, warehouse, and workplace technology. The role resolves issues beyond Level 1, operates site infrastructure under the…
Added 4 hours ago
H
Service Manager
Houle
Kelowna, BC
- Full-time
Experience managing service workloads, technician capacity, dispatch, scheduling, procurement, and permitting, with the ability to oversee branch facilities, buildings, and warehouse…
Added 5 hours ago
KT
OTR Tire Technician
Kal Tire
AB · Fort McKay, AB
- Full-time
…about leading people and delivering quality service. As a Tire Technician in the Mining Tire group, you will be responsible for all aspects of tire and related service and repair for mining…
Added 9 hours ago
OC
Facilities Maintenance Technician
Outright Consulting
Hamilton, ON
- $28 to $32 CAD / hour
- Full-time
Added 9 hours ago
M
Lab Technician
Mativ
Renfrew, ON
- Full-time
Mativ, Renfrew is recruiting for a LABORATORY TECHNICIAN.
Added 10 hours ago
N
Operation Technician - NH3 Class 1 or 3 License
Nutrien
Maymont, SK
- Full-time
Added 10 hours ago
CO
Lead Operator (Agriculture) - Central Ontario FS - Ayr, ON
Central Ontario FS
Ayr, ON
- Full-time
…fertilizer and overall operations. May be required to work in the warehouse, at the elevator, in the shop, and/or deliver…
Added 11 hours ago
IP
Branch Manager (Montreal, QC)
Insight Pest Canada
Montreal, QC
- $60,000 CAD / year
- Full-time
Track product from supplier to warehouse to technician to service
Added 11 hours ago
FA
Dialysis Inventory Technician
Futurecare Associates, Inc.
Burlington, ON
- Full-time
Valid driver's license required
Added 11 hours ago
PL
Forklift Mechanic
Power Lift
Mississauga, ON
- Full-time
…equipment. The company supports a wide range of industrial and warehouse operations, helping customers keep their lifting and logistics equipment safe, efficient, and reliable. Team members…
Added 11 hours ago
AC
Service Technician
AERZEN Canada Inc.
Ancaster, ON
- Full-time
The Service Technician is responsible for performing on-site evaluations, maintenance, and repair services for blowers and compressor packages at customer locations across a region in…
Added 11 hours ago
Lead Operator (Agriculture) - Central Ontario FS - Ayr, ON
GROWMARK, Inc.
Ayr, ON
…fertilizer and overall operations. May be required to work in the warehouse, at the elevator, in the shop, and/or deliver…
Added 13 hours ago
TD
Furniture Repair Technician
The Dufresne Group
BC · Surrey, BC
- Part-time
…join our team as a Casual / PT / Contract Furniture Repair Technician at our Surrey Distribution Centre team, located at 19225 25th…
Added 13 hours ago
D
Safety & Training Technician
DIRTT
AB · Calgary, AB
- Full-time
As a Safety and Training Technician, you will work directly with employees and leaders to support workplace safety, training, and incident management. You are approachable, organized,…
Added 13 hours ago
Laboratory Technician
Systemair
Tillsonburg, ON
Ability to work independently with minimal supervision and flexibility to work afternoon/evening shifts as required
Added 14 hours ago
TD
Furniture Repair Technician
The Dufresne Group
Vernon, BC
- Part-time
…join our team as a Casual / PT / Contract Furniture Repair Technician at our Vernon Distribution Centre team, located at 7284 Meadowlark…
Added 14 hours ago
SA
Automotive Parts Advisor
Steele Auto Group
Halifax, NS
- Full-time
You are comfortable working in a physically active, warehouse-style environment, spending most of the workday on your feet.
Added 14 hours ago
SE
Warehouse Technician
SMS Equipment Inc.
Fort Frances, ON
- Full-time
As a Warehouse Technician, you’ll help keep parts and materials moving safely, accurately, and efficiently in support of our heavy equipment operations. We’re looking for someone who is…
Added 15 hours ago
OD
Service Coordinator
Overhead Door Corporation
Calgary, AB
- Full-time
Distributes required paperwork to our technicians, parts department, and warehouse personnel.
Added 16 hours ago
A
Packaging Technician
Avantor
Sidney, BC · CAN-BC Sidney
- Full-time
Daily set up, running cleaning and maintenance of filling, packaging and warehouse equipment and areas.
Added 17 hours ago
F
Journey Person Parts Technician
Finning
Elkford, BC
- Full-time
Journeyperson parts certification coupled with previous parts, warehouse, and front counter sales experience
Added 17 hours ago
OD
Service Coordinator
Overhead Door
Calgary, AB
- Full-time
Distributes required paperwork to our technicians, parts department, and warehouse personnel.
Added 18 hours ago
BP
Mitigation Tech
BELFOR Property Restoration Canada
Windsor, ON
- $20 to $23 CAD / hour
- Full-time
The Mitigation Technician is key in supporting emergency response and restoration projects to meet
Added 18 hours ago
S
Maintenance Technician
Signode
Halton Hills, ON
- Full-time
Added 18 hours ago
E
Technicien en équipement de manutention / Material Handling Equipment Technician
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- $25 to $30 CAD / hour
- Full-time
Are you an experienced Maintenance Technician with a background in material handling equipment and industrial maintenance? We’re looking for a hands-on professional to help keep our…

Overhead Door

Service Coordinator

#8, 3740 - 27 St NE, Calgary, AB, T1Y 5E2, Canada

Full-time

Apply on hcas.fa.us1.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience scheduling and dispatching field service
Posting language: English
Posted: Nov 10, 2026

Original job description

We have an immediate opening for a Service Coordinator in our Calgary Branch. Reporting to the Branch Office Supervisor, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position.

Responsibilities

Responsibilities:

Schedule service and warranty calls with the customer.
Accurately completes documents required to process work orders and forwards them to the customer and / or sales; conducts follow-up to completion.
Ensures that amounts billed to customers are correct & follows up with customers to ensure timely payment, including collecting of purchase orders or Credit Card information from the customer.
Opens and closes work orders (including material and equipment sourcing) in a timely manner.
Distributes required paperwork to our technicians, parts department, and warehouse personnel.
Dispatches and communicates with our technicians for the required information relevant to the job prior to and during the service call cycle.
Regularly reviews and follows up on work orders and claims to obtain prompt payment.
Reviews technician time to ensure all time is approved by management and submitted to payroll in a timely manner.
Reviews all work orders and prepares them for final review by the Branch Office Supervisor. Ensures accuracy in parts, stories, time segments, highlights any potential discrepancies for the Branch Office Supervisor’s final review.
Processes warranty work orders for submission in accordance with company and manufacturer guidelines.
Ensures that defective parts are returned to the manufacturer / supplier in a timely manner.
Other duties, as assigned.

Skills:

A passion for creating a positive customer experience.
Exceptional written and oral communication skills.
Well organized, high level of accuracy and strong attention to detail.
Ability to handle stressful situations professionally; the ability to exhibit a professional manner in dealing with others and maintaining constructive working relationships.
Ability to effectively sell additional services or products to customer.
Ability to identify additional services or products that may benefit the customer and effectively communicate their value.
Ability to work and succeeding a team environment.

Qualifications

Qualifications:

3-5 years of experience scheduling and dispatching field service
Proficient with the usage of Microsoft Office Suite.
Superior resourcefulness, integrity, and solid work ethic.
Working knowledge of MS Outlook (including calendar) and Excel
Strong ability to multi-task and follow through with defined tasks.
Strong English language skills, required.
Minimum completed education – high school
Possess a valid Driver's License and vehicle
Must be able to successfully pass pre-employment screening requirements including background check

We offer:

A positive work environment with competitive pay and an excellent benefit plan
Comprehensive technical, safety and product training provided
Opportunity to build a long-term career with upward mobility
Excellent Health and Dental benefits offered for full time employees
COR Certified workplace
Equal opportunity employer

To Apply:

If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “SERVICE COORDINATOR – Calgary” to the subject line of all correspondence.

Apply on hcas.fa.us1.oraclecloud.com About employer

More about this job

Responsibilities

The Service Coordinator manages the full service cycle, including scheduling service calls, dispatching technicians, and processing work orders. They are also responsible for billing accuracy, payment follow-ups, and maintaining communication between customers, technicians, and the parts department.

Requirements

Candidates must have 3-5 years of experience in scheduling and dispatching field service, along with proficiency in Microsoft Office. A high school diploma, a valid driver's license, and strong English communication skills are required.

Skills

Customer service
Scheduling
Dispatching
Work order management
Communication
Organization
Attention to detail
Problem solving
Sales
Microsoft Office
Microsoft Outlook
Microsoft Excel
Multi-tasking
Time management
Warranty processing
Inventory sourcing

Benefits

Competitive pay
Excellent benefit plan
Technical training
Safety training
Product training
Health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Dispatching
Field Service
Work Orders
Warranty
Customer Experience
Microsoft Office
Microsoft Outlook
Microsoft Excel
Billing
Inventory
Overhead Doors
Logistics
Administrative
Scheduling
Technician Support
Payroll
Customer Service
Sales
Communication
Multi-tasking
Data Entry
Reporting
Branch Operations
Safety Training
Product Training
COR Certified
Background Check
Driver's License
Time Management

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