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Added 12 mins ago
IS
Project Manager
Idealogical Systems Inc
Markham, ON
- Full-time
We are looking for an experienced Project Manager to lead client-facing XR development projects and strengthen our delivery practices as we grow.
Added 12 mins ago
SJ
Patient Flow & Access Clerk - Command Centre
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
…Flow and Access Clerk works directly with the Patient Flow Manager and after-hours supervisors to optimize patient flow and ensure efficient utilization of acute care beds at St. Joseph's…
Added 28 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 28 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 28 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 28 mins ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
…patient care for all assigned patients. Reporting to the Clinical Manager, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and…
Added 28 mins ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Therapy Services, the Recreation Therapist will function as a member of an interdisciplinary health care team. The recreation therapist meets the assessed needs…
Added 28 mins ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 28 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 28 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 28 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 28 mins ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 28 mins ago
IF
Rental Account Manager
Impact Fulfillment Services
Concord, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 28 mins ago
IF
Rental Account Manager
Impact Fulfillment Services
Toronto, ON · Etobicoke, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 28 mins ago
SE
Accounting Manager
skyblue Express Inc
Vaudreuil-Dorion, QC
- Full-time
Role Description The Accounting Manager is a full-time, on-site role based in Vaudreuil-Dorion, QC. This role oversees day-to-day accounting operations, including general ledger management,…
Added 28 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Emergency Services, the successful applicant must meet the following criteria:
Added 28 mins ago
M
Manager, Aseptic Compounding
McKesson
Calgary, AB
- Full-time
…healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of…

OXARO Inc.

Bilingual Adjudicator / Case Manager

Ottawa, ON, Canada

Salary Range: $60,000 - $90,000 annually, plus benefits. · Full-time

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Job details

Pay: Salary Range: $60,000 - $90,000 annually, plus benefits.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Location: Ottawa, ON (Hybrid/On-site)

Security Clearance: Reliability (or eligibility to obtain)

Vacancy Status: This posting is for a new vacancy. We are actively hiring for this position.

Salary Range: $60,000 - $90,000 annually, plus benefits.

About Us

Where people, processes, and technology align – that’s the OXARO effect. We provide customized digital operations and cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and technologies while upholding stringent security, privacy, and compliance regulations. OXARO is a joint venture by Raymond Chabot Grant Thornton and Doane Grant Thornton, member firms of Grant Thornton International Ltd., active in some 150 countries worldwide. Based in Ottawa, Ontario, our team of 150+ experts empower the Canadian public service in providing our citizens with dynamic solutions from modern government.

The Role

OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and technological know-how to support OXARO’s clients. These individuals will provide professional expertise and monitor performance to ensure that objectives are achieved within scheduled timelines.

Day-to-Day Responsibilities

Communicate with applicants, client members and staff in a compassionate and accurate manner.
Apply adjudication principles related to causation.
Manage the full claims lifecycle, including intake meetings, collection and validation of records and drafting final recommendation reports.
Ensure fair, consistent and data-driven assessments aligned with defined processes and eligibility criteria.
Interpret policies and apply sound judgment throughout the adjudication process.
Provide applicants with program information and case status updates.
Use case management systems to administer cases, maintain notes and manage records.
Deliver high-quality service in both official languages when interacting with applicants and stakeholders.
Participate in meetings with the program funder.
Ensure compliance with company policies, procedures and applicable regulations.
Foster a positive and productive working environment.
Adhere to OXARO’s GREAT values.
Perform other related duties as required.

What You Bring To The Table

10+ years of experience determining eligibility for complex benefits or services, adjudicating claims or adjusting complex claims involving serious loss within compensation programs.
Strong customer service skills, including experience managing dissatisfied applicants or customers.
Experience with data processing and document management.
Strong interpersonal and communication skills for clear and effective interaction with applicants.
Currently residing in the Ottawa-Gatineau region and holding, or being eligible to obtain, a Government of Canada Reliability or Secret security clearance.
University degree, related certification or formal training in claims adjudication or adjusting.
Bilingual in English and French.

Assets

Advanced proficiency in Excel, including data analysis and the ability to transform complex datasets into clear, actionable insights and reports that support decision-making.

Why Join Us?

Make an Impact: Play a key role in modernizing Canada's public sector and see the direct impact of your work on our communities.
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and you can learn from some of the best in the industry.
Challenging Projects: Work on a variety of interesting and complex projects that will keep you engaged and continuously learning.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Manage claims from intake through final recommendations, including collecting and validating records, assessing eligibility and causation, and maintaining case files. Communicate with applicants and stakeholders in both official languages, provide case updates, and ensure fair, consistent assessments that comply with program policies and regulations.

Requirements

Requires 10 or more years of experience adjudicating complex claims or determining eligibility for complex benefits or services, along with strong customer service, data processing, document management, and communication skills. Candidates must be bilingual in English and French, reside in the Ottawa-Gatineau region, hold or be eligible for Government of Canada Reliability or Secret clearance, and have a university degree, related certification, or formal training in claims adjudication or adjusting.

Skills

Claims Adjudication
Case Management
Claims Management
Eligibility Assessment
Causation Analysis
Claims Lifecycle Management
Document Management
Data Processing
Customer Service
Applicant Communication
Policy Interpretation
Records Validation
Report Writing
Case Management Systems
Excel Data Analysis
English-French Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Claims Adjudication
Case Management
Claims Management
Eligibility Criteria
Causation
Complex Claims
Compensation Programs
Benefits Eligibility
Claims Lifecycle
Intake Meetings
Records Collection
Records Validation
Recommendation Reports
Policy Interpretation
Data-Driven Assessments
Data Processing
Document Management
Case Management Systems
Excel
Data Analysis
Government of Canada Reliability Clearance
Secret Security Clearance
English
French
Public Sector
Regulatory Compliance

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