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Added 7 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…managers and coordinators; support proposal strategy and client development; ensure quality and technical review processes are followed; and provide senior-level reporting to clients and…
Added 7 mins ago
B
Executive Assistant
Brookfield
Toronto, ON
- Full-time
…Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse…
Added 7 mins ago
KR
Senior Business Analyst - Payments
KTek Resourcing
Toronto, ON
- Full-time
Job Title: Senior Business Analyst – Payments
Added 7 mins ago
B
Senior Financial Analyst
Brookfield
Toronto, ON
- Full-time
…power & transition, infrastructure, business and industrial services, and real estate. We are proud of our track record of achieving strong risk-adjusted returns for our clients, partners…
Added 7 mins ago
D
Consultant/Senior Consultant, Anaplan
Deloitte
Toronto, ON
- Full-time
As an Anaplan Consultant/Senior Consultant, you will help clients transform their planning capabilities through the design, development, and deployment of Anaplan solutions. You will work…
Added 7 mins ago
B
Enterprise Architect
Bevertec
Toronto, ON
- $120 to $125 CAD / hour
- Contract
Job Role: IT Enterprise Architect/Strategist - Senior (OPS/Federal government experience)
Added 7 mins ago
D
Manager, DT&PMI , Operational Due Diligence
Deloitte
Toronto, ON
- Full-time
…pre-deal diligence stage within the M&A deal lifecycle, providing services including: operational due-diligence; synergy case development and reviews; stand-alone / carve-out costs…
Added 7 mins ago
ZS
Senior Application Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Provide production support services for application issues and queries while researching and analyzing business and system needs and exploring alternative options to recommend technology…
Added 7 mins ago
NG
Surface Labourer for Underground Area
New Gold Inc.
Emo, ON
- Full-time
Position Reports To: Underground Senior General Supervisor
Added 7 mins ago
B
Executive Assistant
BDO
Vancouver, BC
- Full-time
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
Added 8 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Winnipeg, MB
- Full-time
…managers and coordinators; support proposal strategy and client development; ensure quality and technical review processes are followed; and provide senior-level reporting to clients and…
Added 8 mins ago
BR
Data Governance Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Our client, a provincial organization supporting affordable housing and housing services across British Columbia, is seeking an experienced Data Governance Analyst for a 7-month hybrid…
Added 8 mins ago
A
Senior Systems Engineer
Aviso
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Reporting to the Director, Infrastructure Operations, the Senior Systems Engineer is responsible for independently operating, engineering, and improving Aviso's hybrid infrastructure…
Added 8 mins ago
CC
Project Manager (Fixed-Term 12 months)
Coast Capital
Surrey, BC
- Contract
…progress to the team, project sponsor, steering committee, senior management and stakeholders as…
Added 8 mins ago
NS
Data & Analytics Consulting Leader
N2P Systems
Toronto, ON
- Full-time
…consulting, and business growth across the Banking, Financial Services, and Insurance (BFSI) sector. This senior leadership position combines enterprise data strategy, analytics, artificial…
Added 8 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Saskatoon, SK
- Full-time
…managers and coordinators; support proposal strategy and client development; ensure quality and technical review processes are followed; and provide senior-level reporting to clients and…
Added 8 mins ago
MR
General Manager
MyLife Retirement
Penetanguishene, ON
- Full-time
…and operated by Sunray Group, a family-run hospitality and development corporation with a portfolio of prestigious global hotel brands. Drawing on deep hospitality expertise, the team is…
Added 8 mins ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montreal
Equans Services Canada & US
Montreal, QC
- Full-time
As the company's senior commercial leader, the EVP drives profitable growth through market expansion, new customer acquisition, strategic account development, and the positioning of Equans…
Added 8 mins ago
CL
Account Manager, National Accounts - Hybrid - Markham, Ontario, Canada
ClaimsPro LP
Markham, ON
- Full-time
Your claims load is driven by senior executives and business development staff from coast to coast.
Added 8 mins ago
A
Senior Cost Controller (Minerals & Metals)
Ausenco
Burlington, ON
- Full-time
We’re seeking a Senior Cost Controller to support our Eastern Canadian Mining & Metals team.
Added 8 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Calgary, AB
- Full-time
…managers and coordinators; support proposal strategy and client development; ensure quality and technical review processes are followed; and provide senior-level reporting to clients and…
Added 8 mins ago
WI
Senior Structural Engineer, Buildings
WSP in Canada
Calgary, AB
- Full-time
…shape safe, resilient and high-performing buildings. In this senior role, you’ll contribute technical leadership throughout the project lifecycle, collaborate across disciplines, and help…
Added 8 mins ago
A
Senior Planner/Scheduler (Minerals & Metals)
Ausenco
Burlington, ON
- Full-time
We’re seeking a Senior Planner/Scheduler to support our Eastern Canadian Mining & Metals team.
Added 8 mins ago
PS
Sales Director (Toronto)
Productive Shop
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
…and Gemini), content, paid advertising, website design and development, and AI workflow automation. Most of our clients are mid-market and enterprise companies in the US, in fields like…
Added 8 mins ago
Senior Legal Counsel, Technology & Commercial
CAA Club Group
Thornhill, ON
…trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we…

OXARO Inc.

Bilingual Adjudicator / Case Manager

Ottawa, ON, Canada

Salary Range: $60,000 - $90,000 annually, plus benefits. · Full-time

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Job details

Pay: Salary Range: $60,000 - $90,000 annually, plus benefits.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Location: Ottawa, ON (Hybrid/On-site)

Security Clearance: Reliability (or eligibility to obtain)

Vacancy Status: This posting is for a new vacancy. We are actively hiring for this position.

Salary Range: $60,000 - $90,000 annually, plus benefits.

About Us

Where people, processes, and technology align – that’s the OXARO effect. We provide customized digital operations and cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and technologies while upholding stringent security, privacy, and compliance regulations. OXARO is a joint venture by Raymond Chabot Grant Thornton and Doane Grant Thornton, member firms of Grant Thornton International Ltd., active in some 150 countries worldwide. Based in Ottawa, Ontario, our team of 150+ experts empower the Canadian public service in providing our citizens with dynamic solutions from modern government.

The Role

OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and technological know-how to support OXARO’s clients. These individuals will provide professional expertise and monitor performance to ensure that objectives are achieved within scheduled timelines.

Day-to-Day Responsibilities

Communicate with applicants, client members and staff in a compassionate and accurate manner.
Apply adjudication principles related to causation.
Manage the full claims lifecycle, including intake meetings, collection and validation of records and drafting final recommendation reports.
Ensure fair, consistent and data-driven assessments aligned with defined processes and eligibility criteria.
Interpret policies and apply sound judgment throughout the adjudication process.
Provide applicants with program information and case status updates.
Use case management systems to administer cases, maintain notes and manage records.
Deliver high-quality service in both official languages when interacting with applicants and stakeholders.
Participate in meetings with the program funder.
Ensure compliance with company policies, procedures and applicable regulations.
Foster a positive and productive working environment.
Adhere to OXARO’s GREAT values.
Perform other related duties as required.

What You Bring To The Table

10+ years of experience determining eligibility for complex benefits or services, adjudicating claims or adjusting complex claims involving serious loss within compensation programs.
Strong customer service skills, including experience managing dissatisfied applicants or customers.
Experience with data processing and document management.
Strong interpersonal and communication skills for clear and effective interaction with applicants.
Currently residing in the Ottawa-Gatineau region and holding, or being eligible to obtain, a Government of Canada Reliability or Secret security clearance.
University degree, related certification or formal training in claims adjudication or adjusting.
Bilingual in English and French.

Assets

Advanced proficiency in Excel, including data analysis and the ability to transform complex datasets into clear, actionable insights and reports that support decision-making.

Why Join Us?

Make an Impact: Play a key role in modernizing Canada's public sector and see the direct impact of your work on our communities.
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and you can learn from some of the best in the industry.
Challenging Projects: Work on a variety of interesting and complex projects that will keep you engaged and continuously learning.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Manage claims from intake through final recommendations, including collecting and validating records, assessing eligibility and causation, and maintaining case files. Communicate with applicants and stakeholders in both official languages, provide case updates, and ensure fair, consistent assessments that comply with program policies and regulations.

Requirements

Requires 10 or more years of experience adjudicating complex claims or determining eligibility for complex benefits or services, along with strong customer service, data processing, document management, and communication skills. Candidates must be bilingual in English and French, reside in the Ottawa-Gatineau region, hold or be eligible for Government of Canada Reliability or Secret clearance, and have a university degree, related certification, or formal training in claims adjudication or adjusting.

Skills

Claims Adjudication
Case Management
Claims Management
Eligibility Assessment
Causation Analysis
Claims Lifecycle Management
Document Management
Data Processing
Customer Service
Applicant Communication
Policy Interpretation
Records Validation
Report Writing
Case Management Systems
Excel Data Analysis
English-French Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Claims Adjudication
Case Management
Claims Management
Eligibility Criteria
Causation
Complex Claims
Compensation Programs
Benefits Eligibility
Claims Lifecycle
Intake Meetings
Records Collection
Records Validation
Recommendation Reports
Policy Interpretation
Data-Driven Assessments
Data Processing
Document Management
Case Management Systems
Excel
Data Analysis
Government of Canada Reliability Clearance
Secret Security Clearance
English
French
Public Sector
Regulatory Compliance

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