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RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
audio visual and information technology in client business planning and
Added 1 hour ago
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Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
The Municipal Government Client of TEKsystems is seeking a Senior Project Manager to lead the implementation and expansion of customer-facing transit technology solutions involving…
Added 1 hour ago
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Staff Program Manager, Marketing Enablement
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 2 hours ago
IG
SAP Program Manager
Insight Global
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
Excellent executive presence and communication skills, with the ability to influence senior stakeholders, create alignment across business and technology teams, and navigate complex…
Added 2 hours ago
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Senior Product Manager (Platform & AI)
PakFactory
Toronto, ON
- Full-time
We're hiring a founding Senior Product Manager (Platform & AI) to own PakFactory’s digital transformation. Partnering directly with the CEO, you will bridge high-level business vision with…
Added 2 hours ago
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Senior Project Manager - Industrial Water
Veolia | North America
Oakville, ON
- Full-time
…regeneration, supporting communities and industries in their ecological…
Added 2 hours ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
In a context of sustained growth and transformation of its activities, Lacroix Medical Group is seeking a Director of Information Technology who will actively contribute to the…
Added 2 hours ago
SD
Product Manager
Symbiotic Digital
ON · Central Toronto (Summerhill West / Rathnelly / South Hill / Forest Hill SE / Deer Park), Ontario
- Contract
stakeholders, users, technology teams, vendors, and senior leadership, ensuring
Added 2 hours ago
EA
Director, PE Business Partner - Mobile
Electronic Arts (EA)
Vancouver, BC
- Full-time
Minimum experience: Bachelor or Masters Degree in a relevant field plus 10 or more years of progressive success as a senior strategic HR business partner/manager.
Added 3 hours ago
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Data Governance Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Reporting functionally to the Manager, Data Governance, the successful candidate will work closely with business and technical stakeholders to support prioritized data governance…
Added 3 hours ago
ES
Vice-président(e) exécutif(ve), Développement des affaires - Montréal | Executive Vice President, Business Development - Montreal
Equans Services Canada & US
Montreal, QC
- Full-time
As the company's senior commercial leader, the EVP drives profitable growth through market expansion, new customer acquisition, strategic account development, and the positioning of Equans…
Added 3 hours ago
JC
Plant Quality Manager
Johnson Controls
Nisku, AB
- Full-time
We are seeking an experienced Quality Manager with 10+ years of progressive manufacturing quality leadership experience to lead all aspects of quality performance across manufacturing…
Added 3 hours ago
Senior Legal Counsel, Technology & Commercial
CAA Club Group
Thornhill, ON
Reporting into the AVP Legal, you will be a legal partner to our Information Technology division, a forward-thinking team leading complex, enterprise-scale digital transformation…
Added 3 hours ago
VE
Senior Project Manager - Industrial Water
Veolia Environnement SA
Oakville, ON
- Full-time
…regeneration, supporting communities and industries in their ecological…
Added 3 hours ago
Gestionnaire senior de l'engagement | Sr Engagement Manager, Services professionnels du secteur public | Public Sector Professional Services
Amazon
Montreal, QC
We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to…
Added 3 hours ago
CC
Senior Legal Counsel, Technology & Commercial
CAA Club Group
Markham, ON
- Full-time
Reporting into the AVP Legal, you will be a legal partner to our Information Technology division, a forward-thinking team leading complex, enterprise-scale digital transformation…
Added 4 hours ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 4 hours ago
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Senior Project Manager - Industrial Water
Veolia | Water Tech
Oakville, ON
- Full-time
…regeneration, supporting communities and industries in their ecological…
Added 4 hours ago
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
This is transformation work, and you will be accountable for it. You will lead engagements end to end, own the client relationship day to day, set the strategic direction of the work, and…
Added 4 hours ago
AS
Consultant, Business Controls
Apex Systems
Toronto, ON
- $72 to $77 USD / hour
- Contract
…financial services organization in Toronto. Reporting to the Senior Director, Business Controls, this role supports an enterprise-wide controls transformation program that is getting…
Added 4 hours ago
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Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
…subcategories of Creative & Media, Sponsorships, Marketing Technology (MarTech), Direct Marketing, Digital Marketing, Marketing Research, and Public…
Added 5 hours ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
As a manager within the Transformation Team, you will:
Added 5 hours ago
VD
Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Extensive senior level business leadership experience, preferably within a technology, software, SaaS, or technology enabled services organization.
Added 5 hours ago
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Communications Manager (Digital & Enterprise CMS)
Cella
Calgary, AB · Greater Calgary Metropolitan Area
- $65 to $70 CAD / hour
- Contract
We are seeking an experienced and strategic Communications Manager to lead the business and content transformation of an enterprise corporate website ecosystem. This high-impact role is…
Added 5 hours ago
SS
General Manager - Steel & Construction Industry
Summit Search Group
Burlington, ON
- Full-time
The General Manager, Ontario Region, is the engine behind the company’s growth, modernization, and market dominance across Ontario. Reporting directly to the President, this executive…

OXARO Inc.

Bilingual Adjudicator / Case Manager

Ottawa, ON, Canada

Salary Range: $60,000 - $90,000 annually, plus benefits. · Full-time

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Job details

Pay: Salary Range: $60,000 - $90,000 annually, plus benefits.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Location: Ottawa, ON (Hybrid/On-site)

Security Clearance: Reliability (or eligibility to obtain)

Vacancy Status: This posting is for a new vacancy. We are actively hiring for this position.

Salary Range: $60,000 - $90,000 annually, plus benefits.

About Us

Where people, processes, and technology align – that’s the OXARO effect. We provide customized digital operations and cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and technologies while upholding stringent security, privacy, and compliance regulations. OXARO is a joint venture by Raymond Chabot Grant Thornton and Doane Grant Thornton, member firms of Grant Thornton International Ltd., active in some 150 countries worldwide. Based in Ottawa, Ontario, our team of 150+ experts empower the Canadian public service in providing our citizens with dynamic solutions from modern government.

The Role

OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and technological know-how to support OXARO’s clients. These individuals will provide professional expertise and monitor performance to ensure that objectives are achieved within scheduled timelines.

Day-to-Day Responsibilities

Communicate with applicants, client members and staff in a compassionate and accurate manner.
Apply adjudication principles related to causation.
Manage the full claims lifecycle, including intake meetings, collection and validation of records and drafting final recommendation reports.
Ensure fair, consistent and data-driven assessments aligned with defined processes and eligibility criteria.
Interpret policies and apply sound judgment throughout the adjudication process.
Provide applicants with program information and case status updates.
Use case management systems to administer cases, maintain notes and manage records.
Deliver high-quality service in both official languages when interacting with applicants and stakeholders.
Participate in meetings with the program funder.
Ensure compliance with company policies, procedures and applicable regulations.
Foster a positive and productive working environment.
Adhere to OXARO’s GREAT values.
Perform other related duties as required.

What You Bring To The Table

10+ years of experience determining eligibility for complex benefits or services, adjudicating claims or adjusting complex claims involving serious loss within compensation programs.
Strong customer service skills, including experience managing dissatisfied applicants or customers.
Experience with data processing and document management.
Strong interpersonal and communication skills for clear and effective interaction with applicants.
Currently residing in the Ottawa-Gatineau region and holding, or being eligible to obtain, a Government of Canada Reliability or Secret security clearance.
University degree, related certification or formal training in claims adjudication or adjusting.
Bilingual in English and French.

Assets

Advanced proficiency in Excel, including data analysis and the ability to transform complex datasets into clear, actionable insights and reports that support decision-making.

Why Join Us?

Make an Impact: Play a key role in modernizing Canada's public sector and see the direct impact of your work on our communities.
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and you can learn from some of the best in the industry.
Challenging Projects: Work on a variety of interesting and complex projects that will keep you engaged and continuously learning.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Manage claims from intake through final recommendations, including collecting and validating records, assessing eligibility and causation, and maintaining case files. Communicate with applicants and stakeholders in both official languages, provide case updates, and ensure fair, consistent assessments that comply with program policies and regulations.

Requirements

Requires 10 or more years of experience adjudicating complex claims or determining eligibility for complex benefits or services, along with strong customer service, data processing, document management, and communication skills. Candidates must be bilingual in English and French, reside in the Ottawa-Gatineau region, hold or be eligible for Government of Canada Reliability or Secret clearance, and have a university degree, related certification, or formal training in claims adjudication or adjusting.

Skills

Claims Adjudication
Case Management
Claims Management
Eligibility Assessment
Causation Analysis
Claims Lifecycle Management
Document Management
Data Processing
Customer Service
Applicant Communication
Policy Interpretation
Records Validation
Report Writing
Case Management Systems
Excel Data Analysis
English-French Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Claims Adjudication
Case Management
Claims Management
Eligibility Criteria
Causation
Complex Claims
Compensation Programs
Benefits Eligibility
Claims Lifecycle
Intake Meetings
Records Collection
Records Validation
Recommendation Reports
Policy Interpretation
Data-Driven Assessments
Data Processing
Document Management
Case Management Systems
Excel
Data Analysis
Government of Canada Reliability Clearance
Secret Security Clearance
English
French
Public Sector
Regulatory Compliance

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