Customer service representative jobs in Canada

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Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
C
Seasonal Customer Service Representative - ROYALMOUNT
CARBONLEO
Montreal, QC
- Temporary
Under the supervision of the Customer Experience Supervisor, the employee helps ensure that the various experiences offered to visitors run smoothly and provides high-quality customer…
Added 25 days ago
QM
Bilingual Customer Service Representative
Quantum Management Services Ltd.
Toronto, ON
- $25 to $28 CAD / hour
- Contract
Position: Bilingual Customer Service Representative
Added 25 days ago
GF
Overnight Customer Service Representative (Motivator) - Calgary Northland Village
GoodLife Fitness
Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 25 days ago
GF
Customer Service Representative (Motivator) - Calgary Creekside
GoodLife Fitness
Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 25 days ago
C
Client Service Representative
CIBC
Castlegar, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 25 days ago
C
Client Service Representative
CIBC
Toronto, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 25 days ago
B
Customer Service Representative - Downtown Montreal Area
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 25 days ago
CS
Customer Service Representative
COSCO SHIPPING CANADA
Mississauga, ON
- Full-time
…America Operation Center, in Toronto, and we are seeking dynamic Customer Service Representatives, VIP. In this role, you will champion our top corporate accounts, manage high-priority…
Added 25 days ago
GE
Customer Service Representative
GFL Environmental Inc.
Pickering, ON
- Full-time
Under the general direction of the customer service manager, the customer service representative (CSR) plays a crucial role in facilitating effective communication between customers and…
Added 25 days ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
AO
Customer Service Representative
ASCA Office Solutions Inc.
Vaughan, ON
- Full-time
Role Description The Customer Service Representative is a full-time, on-site role based in Vaughan, ON. This role is responsible for responding to customer inquiries by phone, email, and in…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
E
Customer Service Representative - Leamington
Enterprise
Leamington, ON
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 25 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Prince Albert, SK
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 25 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Lower Sackville, NS
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 days ago
BI
Inside Sales - Customer Service Representative (Commercial HVAC + Data Centre)
Bray International, Inc.
Oakville, ON
- Full-time
Must have suitable home office space
Added 25 days ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
Added 25 days ago
C
Bilingual Customer Service Representative, Personal Risk Service Centre (12 month contract)
Chubb
Toronto, ON
- Full-time
…fast-paced call centre environment to help deliver best-in class service to our broker partners. After completing a comprehensive training program, you will help serve the personal…
Added 25 days ago
DT
customer service associate
Dollar Tree Stores
Dauphin, MB
- Part-time
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 25 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

OXARO Inc.

Bilingual Customer Service Representative (CSR)

Ottawa, ON, Canada

Hourly Pay: $18.00/hour, plus benefits · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Hourly Pay: $18.00/hour, plus benefits
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Location: Ottawa, ON (On-site)

Security Clearance: Reliability (or eligibility to obtain)

Vacancy Status: This posting is for a new vacancy. We are actively hiring for this position.

Hourly Pay: $18.00/hour, plus benefits

About Us

Where people, processes, and technology align – that’s the OXARO effect. We provide customized digital operations and cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and technologies while upholding stringent security, privacy, and compliance regulations. OXARO is a joint venture by Raymond Chabot Grant Thornton and Doane Grant Thornton, member firms of Grant Thornton International Ltd., active in some 150 countries worldwide. Based in Ottawa, Ontario, our team of 150+ experts empower the Canadian public service in providing our citizens with dynamic solutions from modern government.

Role

Join a dynamic team where you’ll make a real impact by helping people navigate important programs and services. In this role, you’ll respond to questions via phone, chat, and email, offering clear guidance and friendly support. You’ll assist with forms, explain processes, and ensure every interaction is smooth and professional.

Day-to-Day Responsibilities

Receive and respond to inbound inquiries about government programs by phone, chat, and email.
Provide clear and accurate information about programs to individuals.
Assist people with contract-dependent tasks such as filling out forms and compiling information on their behalf.
Offer professional and empathetic support while guiding inquirers through processes.
Understand and explain details about programs and contracts, using training and support materials supplied by OXARO.
Demonstrate the ability to meet key performance indicators and follow established procedures and policies for communication.
Perform basic data entry tasks as required by specific contracts.
Responsibilities may evolve over time based on future acquired contracts.

What You Bring To The Table

1-2 years of customer service experience.
1-2 years of call center experience is considered a significant asset.
Experienced in using Microsoft Office Suite, with a focus on Excel.
Currently residing in the Ottawa-Gatineau region and holding, or being eligible to obtain, a Government of Canada Reliability clearance.
Excellent verbal and written communication skills in English and French.
High school diploma or equivalent.

Why Join Us?

Make an Impact: Play a key role in modernizing Canada's public sector and see the direct impact of your work on our communities.
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and you can learn from some of the best in the industry.
Challenging Projects: Work on a variety of interesting and complex projects that will keep you engaged and continuously learning.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to inquiries about government programs by phone, chat, and email, providing accurate information and empathetic guidance. Assist with forms and contract-related tasks, perform basic data entry, and follow established procedures while meeting performance indicators.

Requirements

Applicants need 1–2 years of customer service experience, strong English and French communication skills, and a high school diploma or equivalent. They must reside in the Ottawa-Gatineau region and hold or be eligible to obtain Government of Canada Reliability clearance; call center experience and Microsoft Office, especially Excel, are assets.

Skills

Customer Service
Call Center Support
Verbal Communication
Written Communication
English
French
Microsoft Office
Excel
Inbound Inquiry Handling
Program Information Delivery
Form Assistance
Data Entry
Empathetic Support
KPI Achievement
Policy Compliance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Government Programs
Inbound Inquiries
Phone Support
Chat Support
Email Support
Microsoft Office
Excel
Data Entry
Form Assistance
Contract-Dependent Tasks
Key Performance Indicators
Communication Procedures
Government of Canada Reliability Clearance
English
French
Public Sector
Digital Operations
Cloud Services
Privacy Compliance
Security Compliance

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Customer service representative jobs in Canada

Customer Service Representative

Customer Service Representative

Seasonal Customer Service Representative - ROYALMOUNT