Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,882
Employers: 503

Advertised starting pay

Average starting payCAD / hour: $18.42Across 225 listings
Average starting payCAD / year: $46,011Across 46 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%136 listings
On-site: 91%1,713 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (182), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Save this search

Added 12 days ago
Customer Service Representative
U-Haul
Kitchener, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team…
Added 23 days ago
Customer Service Representative
Circle K
Westville, NS
As a Customer Service Representative, you will enjoy:
Added 23 days ago
Customer Service Representative
Circle K
Channel-Port aux Basques, NL
As a Customer Service Representative, you will enjoy:
Added 22 days ago
Customer Service Representative
Farm Boy Inc.
London, ON
From $17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 26 days ago
Customer Service Representative
TalentSphere Staffing Solutions
Kelowna, BC
Full-time
On behalf of our established client, we are offering an opportunity as a Customer Service Representative/Inside Sales to join their wonderful team in Kelowna.
Added 26 days ago
Customer Service Representative, Halifax (YHZ) - Part Time
Porter Airlines Inc.
Halifax, NS
Part-time
Please note that this only applies to the Customer Service Representative position. If
Added 1 month ago
Operations Support Mgr-Customer Support Representative
TELUS Agriculture & Consumer Goods
Remote, Canada
Full-time · Remote
Added 23 days ago
Customer Service Representative - Onsite
Greif
Winnipeg, MB
Full-time
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues,…
Added 23 days ago
Customer Service Representative
IPEX Group
Langley (District), BC · CA - Langley - Office
Full-time
Added 23 days ago
Customer Service Representative
Aliaxis
Langley (District), BC · CA - Langley - Office
Full-time
Added 22 days ago
Bilingual Customer Service Representative
Richards Packaging Inc.
QC
Full-time
…notre entreprise est devenue un distributeur de premier plan au service des secteurs de l’alimentation et des boissons, de la santé, des cosmétiques et de l’industrie. Grâce à une vaste…
Added 26 days ago
Customer Service Representative
Omega Holdings
Ingersoll, ON
$24 to $27 CAD / hour
Full-time
The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints.
Added 26 days ago
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
Full-time
…cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and…
Added 26 days ago
Bilingual Customer Service Representative
MT Talent Solutions Inc.
Mississauga, ON
Full-time
Added 23 days ago
Customer Service Representative
H2O4Life
Cambridge, ON
Full-time
Added 24 days ago
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Port Coquitlam, BC
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 days ago
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
From $17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 24 days ago
Customer Service Representative
BMO
Wainwright, AB
Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 24 days ago
Customer Service Representative
Cargill
Rosetown, SK
…the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we…
Added 27 days ago
Customer Service Representative - (PT)
Prometric
Vancouver, BC
Part-time
Added 24 days ago
Business Development & Customer Service Representative
Packd Upfit Equipment
Langley (District), BC · Surrey/Langley, BC
$55,000 to $70,000 CAD / year
Full-time
Added 24 days ago
Customer Service Representative
Circle K
New Maryland, NB
Part-time
As a Customer Service Representative, you will enjoy:
Added 23 days ago
Customer Service Representative
Farm Boy Inc.
Aurora, ON
From $18 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 24 days ago
Lead Customer Service Representative-ACT
Circle K
Great Village, NS
Full-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 24 days ago
Customer Service Representative, Bilingual in Cantonese or Mandarin - 6 Month Contract
CIBC
Toronto, ON
Full-time
As a member of the Investor Services Inc (ISI)

OXARO Inc.

Bilingual Customer Service Representative (CSR)

Ottawa, ON, Canada

Pay: Hourly Pay: $18.00/hour, plus benefits
Job type: Full-time
Apply by: Sep 23, 2026
Posting language: English
Posted: Aug 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location: Ottawa, ON (On-site)

Security Clearance: Reliability (or eligibility to obtain)

Vacancy Status: We are accepting applications for anticipated openings.

Hourly Pay: $18.00/hour, plus benefits

About Us

Where people, processes, and technology align – that’s the OXARO effect. We provide customized digital operations and cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and technologies while upholding stringent security, privacy, and compliance regulations. OXARO is a joint venture by Raymond Chabot Grant Thornton and Doane Grant Thornton, member firms of Grant Thornton International Ltd., active in some 150 countries worldwide. Based in Ottawa, Ontario, our team of 150+ experts empower the Canadian public service in providing our citizens with dynamic solutions from modern government.

Role

Join a dynamic team where you’ll make a real impact by helping people navigate important programs and services. In this role, you’ll respond to questions via phone, chat, and email, offering clear guidance and friendly support. You’ll assist with forms, explain processes, and ensure every interaction is smooth and professional.

Day-to-Day Responsibilities

Receive and respond to inbound inquiries about government programs by phone, chat, and email.
Provide clear and accurate information about programs to individuals.
Assist people with contract-dependent tasks such as filling out forms and compiling information on their behalf.
Offer professional and empathetic support while guiding inquirers through processes.
Understand and explain details about programs and contracts, using training and support materials supplied by OXARO.
Demonstrate the ability to meet key performance indicators and follow established procedures and policies for communication.
Perform basic data entry tasks as required by specific contracts.
Responsibilities may evolve over time based on future acquired contracts.

What You Bring To The Table

1-2 years of customer service experience.
1-2 years of call center experience is considered a significant asset.
Experienced in using Microsoft Office Suite, with a focus on Excel.
Currently residing in the Ottawa-Gatineau region and holding, or being eligible to obtain, a Government of Canada Reliability clearance.
Excellent verbal and written communication skills in English and French.
High school diploma or equivalent.

Why Join Us?

Make an Impact: Play a key role in modernizing Canada's public sector and see the direct impact of your work on our communities.
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and you can learn from some of the best in the industry.
Challenging Projects: Work on a variety of interesting and complex projects that will keep you engaged and continuously learning.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

Apply About employer

More about this job

Responsibilities

Respond to inbound inquiries regarding government programs via phone, chat, and email. Assist users with filling out forms and provide professional guidance on program processes.

Requirements

Requires 1-2 years of customer service experience and fluency in both English and French. Candidates must reside in the Ottawa-Gatineau region and be eligible for Government of Canada Reliability clearance.

Skills

Customer Service
Call Center Operations
Microsoft Office Suite
Microsoft Excel
English Fluency
French Fluency
Data Entry
Written Communication
Verbal Communication

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Representative
Bilingual
Government Programs
Reliability Clearance
Call Center
Microsoft Excel
Public Sector
Data Entry
Ottawa-Gatineau

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