Jobs in Canada

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Added 20 mins ago
TS
Shelter Worker - Casual
The Salvation Army in Canada
Campbell River, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 20 mins ago
ST
Inside Sales Representative (PLT)
Scotia Tire & Alignment Services Limited
Mississauga, ON
- Full-time
Scotia Tire & Alignment Services Ltd., a proud member of the Tirecraft network, is seeking a motivated, sales-driven Inside Sales Representative – Passenger & Light Truck (PLT) to join our…
Added 20 mins ago
TS
Shelter Support Worker (Casual)
The Salvation Army in Canada
Port Hardy, BC
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 20 mins ago
C
Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- Full-time
As a Bilingual Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing,…
Added 20 mins ago
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Automotive Customer Service Representative (On-Site)
Concentrix
Oshawa, ON
- Full-time
As an Automotive Customer Service Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and…
Added 20 mins ago
C
Customer Service / Inside Sales Rep (On-site)
Concentrix
Oshawa, ON
- Full-time
As a Customer Service / Inside Sales Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and…
Added 20 mins ago
TA
Outside Sales Representative
The Acquisition Group
AB
- Full-time
…fresh opportunity, we'll give you the training, mentorship, and support to help you…
Added 35 mins ago
HS
Inside Sales Representative
Hercules SLR
NS · Dartmouth, NS
- Full-time
We are looking for a full time Inside Sales Representative to join our team in our Stellar Industrial branch located in Dartmouth, NS. Our ideal candidate will represent Stellar Industrial…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
PH
Medical Imaging Nurse/Registered Nurse (RN), MI ACU - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Temporary
A first in Canada: minimum Nurse‑to‑Patient Ratios (mNPR) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities,…
Added 1 hour ago
IE
Customer Service Representative
Inspire Evolution
AB · Edmonton, AB
- Full-time
Role Description This full-time, on-site Customer Service Representative role is based in Edmonton, AB. The Customer Service Representative will respond to inquiries from nonprofit partners…
Added 2 hours ago
BW
Social Worker I, MSW, Neonatal Intensive Care Unit (NICU) and MotherBaby Care (MBC) - BC Women’s Hospital + Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
…Centre. They will be responsible for the provision of social work services to all parents/families of newborns hospitalized in the Neonatal Intensive Care Unit (NICU) and Mother Baby Care…
Added 2 hours ago
Air Attack Officer
Natural Resources and Indigenous Futures
Winnipeg, MB
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 2 hours ago
A
Client Service Representative - Calgary North Hill
ATB
Calgary, AB
- Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 2 hours ago
Client Service Representative - Calgary Chinook Centre (Part Time, 21.75 hrs/wk)
ATB
Calgary, AB
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 2 hours ago
Access Analyst
Department of Finance
Winnipeg, MB
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 2 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 2 hours ago
NS
Respiratory Therapist - Respiratory Therapy
Nova Scotia Health Authority
New Glasgow, NS
- Internship
Advanced Cardiac Life Support and Neonatal Resuscitation Program Certified or willingness to obtain required
Added 2 hours ago
NS
Assistant Manager - Continuing Care Nursing
Nova Scotia Health Authority
Port Hawkesbury, NS
- Full-time
Reporting to the Home Care Nursing Services Manager, the Assistant Manager supports the work of the manager and the Continuing Care Nursing program. Key responsibilities include leadership,…
Added 2 hours ago
NS
Occupational Therapist - Rehabilitation Services
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…communication skills are required. The OT provides education and support to clients, families and caregivers. The OT functions as both a member of an occupational therapy clinical team and…
Added 2 hours ago
NS
Accounting Clerk - Accounts Payable
Nova Scotia Health Authority
Kentville, NS
- Internship
…of information within the accounting subsystems in Financial Services. The Accounts Payable Clerk responds to and serves as a point of contact for customers and…
Added 2 hours ago
NS
Food Service Worker- Nutrition and Food Services
Nova Scotia Health Authority
NS · Inverness, NS
- Internship
The Nutrition and Food Services, Utility Worker works in the patient and retail food service setting. Reporting to the Manager/Food Service Supervisor, the Utility Worker may be responsible…
Added 2 hours ago
NS
Therapeutic Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
…is a member of the collaborative health care team, providing support to patients, families and interprofessional team members through the incorporation of facilitation techniques,…
Added 2 hours ago
NS
Physiotherapy Assistant - Neurology/Spinal Cord Injury - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
…implementation and to the modification of physiotherapy programs and services. The Physiotherapy Assistant also checks and cleans equipment and maintains treatment and storage…
Added 2 hours ago
NS
Registered Pharmacy Technician - Medication Reconciliation
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…

OXARO Inc.

Bilingual Customer Service Representative (CSR)

Ottawa, ON, Canada

Hourly Pay: $18.00/hour, plus benefits · Full-time

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Job details

Pay: Hourly Pay: $18.00/hour, plus benefits
Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Ottawa, ON (On-site)

Security Clearance: Reliability (or eligibility to obtain)

Vacancy Status: This posting is for a new vacancy. We are actively hiring for this position.

Hourly Pay: $18.00/hour, plus benefits

About Us

Where people, processes, and technology align – that’s the OXARO effect. We provide customized digital operations and cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and technologies while upholding stringent security, privacy, and compliance regulations. OXARO is a joint venture by Raymond Chabot Grant Thornton and Doane Grant Thornton, member firms of Grant Thornton International Ltd., active in some 150 countries worldwide. Based in Ottawa, Ontario, our team of 150+ experts empower the Canadian public service in providing our citizens with dynamic solutions from modern government.

Role

Join a dynamic team where you’ll make a real impact by helping people navigate important programs and services. In this role, you’ll respond to questions via phone, chat, and email, offering clear guidance and friendly support. You’ll assist with forms, explain processes, and ensure every interaction is smooth and professional.

Day-to-Day Responsibilities

Receive and respond to inbound inquiries about government programs by phone, chat, and email.
Provide clear and accurate information about programs to individuals.
Assist people with contract-dependent tasks such as filling out forms and compiling information on their behalf.
Offer professional and empathetic support while guiding inquirers through processes.
Understand and explain details about programs and contracts, using training and support materials supplied by OXARO.
Demonstrate the ability to meet key performance indicators and follow established procedures and policies for communication.
Perform basic data entry tasks as required by specific contracts.
Responsibilities may evolve over time based on future acquired contracts.

What You Bring To The Table

1-2 years of customer service experience.
1-2 years of call center experience is considered a significant asset.
Experienced in using Microsoft Office Suite, with a focus on Excel.
Currently residing in the Ottawa-Gatineau region and holding, or being eligible to obtain, a Government of Canada Reliability clearance.
Excellent verbal and written communication skills in English and French.
High school diploma or equivalent.

Why Join Us?

Make an Impact: Play a key role in modernizing Canada's public sector and see the direct impact of your work on our communities.
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and you can learn from some of the best in the industry.
Challenging Projects: Work on a variety of interesting and complex projects that will keep you engaged and continuously learning.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Respond to inquiries about government programs by phone, chat, and email, providing accurate information and empathetic guidance. Assist with forms and contract-dependent tasks, perform basic data entry, and follow established procedures while meeting performance indicators.

Requirements

Requires 1–2 years of customer service experience, strong English and French communication skills, and a high school diploma or equivalent. Applicants must live in the Ottawa-Gatineau region and hold or be eligible to obtain Government of Canada Reliability clearance; call center experience and Microsoft Office, especially Excel, are assets.

Skills

Customer Service
Call Center Support
Verbal Communication
Written Communication
English
French
Microsoft Office
Excel
Inbound Inquiry Handling
Program Information
Form Assistance
Data Entry
KPI Performance
Policy Compliance
Empathetic Support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Center
Government Programs
Inbound Inquiries
Phone Support
Chat Support
Email Support
Microsoft Office
Excel
Data Entry
Form Assistance
Reliability Clearance
Government of Canada
Key Performance Indicators
Communication Procedures
Privacy Compliance
Public Sector
English
French

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