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Added 43 mins ago
HP
Part-Time Educational Assistant - Falher, Alberta
High Prairie School Division
Falher, AB
- Part-time
Monitor the student in class and on the playground to prevent physical danger and reinforce social and learning behaviours. Participate in travel, training and off-campus activities;
Added 43 mins ago
SD
Education Assistant/Lunch Period Monitor/School Meals - Replacement Step #2
School District 60
Fort St. John, BC
- Full-time
CERTIFIED EDUCATION ASSISTANT/LUNCH PERIOD MONITOR/SCHOOL MEALS - REPLACEMENT STEP #2
Added 43 mins ago
DS
Manager, Maintenance & Renewal Services
Delta School District 37, British Columbia
Delta, BC
- Full-time
Monitor asset conditions and implement strategies to maximize asset performance and service life.
Added 43 mins ago
WR
LTO EA Level D - Extended Day After School - 12.5 hrs/wk
Waterloo Region District School Board
Kitchener, ON
- Full-time
Monitor your response time using the built-in on-screen timer (turns black when there are 10 seconds remaining to respond and red when there are five seconds remaining).
Added 43 mins ago
CT
Roofing Superintendent
CSG Talent
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $130,000 CAD / year
- Full-time
Maintain documentation of projects, identifying variances, monitor expenditures and implement corrective action when necessary.
Added 43 mins ago
WR
LTO EA Level D - Extended Day Before School - 7.5 hrs/wk
Waterloo Region District School Board
Waterloo, ON
- Full-time
Monitor your response time using the built-in on-screen timer (turns black when there are 10 seconds remaining to respond and red when there are five seconds remaining).
Added 43 mins ago
WC
Permanent Elementary Core French Teachers
Waterloo Catholic District School Board
Kitchener, ON
- Internship
Shortlisted candidates receive an interview invitation by email. Please monitor your spam/junk email folders.
Added 43 mins ago
P
Contract Administrator
PACT
ON · Mississauga, Ontario
- Full-time
Monitor contract performance and identify contractual and commercial risks, supporting mitigation in accordance with contract terms and conditions
Added 58 mins ago
PI
National Account Manager
Protective Industrial Products
Mississauga, ON
- Full-time
Monitor market trends, competitor activity, and customer insights to inform strategy and maintain a competitive advantage.
Added 1 hour ago
SI
SOC Analyst
Spait Infotech
Canada
- Full-time
Monitor security events and alerts using Security Information and Event Management (SIEM) tools.
Added 1 hour ago
NB
Senior Advisor, Digital Assets
National Bank of Canada
Montreal, QC
- Full-time
Monitor transactions and positions, investigate breaks and discrepancies, coordinate resolution efforts, and strengthen operational controls.
Added 1 hour ago
T
TikTok Commerce - Mass Acquisition & Incubation Manager
TikTok
Toronto, ON
- Full-time
- Analyze seller acquisition funnels, business performance, and market trends to generate actionable insights, monitor key metrics, and optimize growth efficiency.
Added 1 hour ago
NE
Finance Manager
Northern Employment Solutions Inc
ON · Ontario, Canada
- Full-time
Develop, implement, and monitor annual operating and capital budgets.
Added 1 hour ago
JM
FAMILY LAW LEGAL ASSISTANT/CLERK
Johnson Miller Family Lawyers
Windsor, ON
- Full-time
Monitor and track deadlines and limitation periods to ensure timely compliance with court requirements.
Added 1 hour ago
NE
Finance Manager
Northern Employment Solutions Inc
North Bay, ON
- Full-time
Develop, implement, and monitor annual operating and capital budgets.
Added 1 hour ago
PB
Flexographic Printing Plate Mounter
P.E.I. Bag Co. Ltd.
Central Bedeque, PE
- Full-time
Monitor inventory of mounting tapes and other necessary supplies.
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Monitor and analyze clinical activity, service utilization, and operational metrics to identify trends, risks, opportunities, and resource requirements.
Added 2 hours ago
TS
Director of Sales - HVAC (British Columbia)
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
Monitor market trends, competitor activity, and pricing across the BC market - particularly within the Lower Mainland - to identify opportunities and ensure competitive positioning.
Added 2 hours ago
AW
Training and Development Advisor
Agilus Work Solutions
AB · Edmonton, AB
- Contract
Monitor compliance with operational, regulatory, and site requirements
Added 2 hours ago
GC
PROJECT MANAGER (ENGINEERING)
Giffen Consulting Ltd.
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Ensure accurate and timely progress reporting to both the client and internal teams. Continuously monitor communication channels between project staff, the client, and third parties,…
Added 2 hours ago
AF
Logistics Coordinator
Action Force Transport
Brampton, ON
- Full-time
Monitor shipments, provide timely updates, and proactively resolve delays, service disruptions, and operational challenges.
Added 2 hours ago
PB
Operation Audit- Jasola Delhi
Pacific Business Park Sahibabad
Burlington, ON
- Full-time
Monitor implementation of corrective and preventive actions.
Added 2 hours ago
Manager, General Ledger and International
SMART Technologies
Calgary, AB
Review indirect tax returns (VAT / GST) and monitor filing deadlines accordingly.
Added 3 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
Added 3 hours ago
MC
Medic/OFA3
Matrix Camps, Logistics and Aviation
Yellowknife, NT
- Full-time
Assess, treat, and monitor injured or ill workers

OXARO Inc.

Bilingual Senior Case Manager

Ottawa, ON, Canada

Salary Range: $60,000 - $90,000 annually, plus benefits. · Full-time

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Job details

Pay: Salary Range: $60,000 - $90,000 annually, plus benefits.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Ottawa, ON (Hybrid/On-site)

Security Clearance: Reliability (or eligibility to obtain)

Vacancy Status: This posting is for a new vacancy. We are actively hiring for this position.

Salary Range: $60,000 - $90,000 annually, plus benefits.

About Us

Where people, processes, and technology align – that’s the OXARO effect. We provide customized digital operations and cloud, digital, and organizational transformation consulting services. OXARO focuses exclusively on bringing the Canadian public sector leading tools and technologies while upholding stringent security, privacy, and compliance regulations. OXARO is a joint venture by Raymond Chabot Grant Thornton and Doane Grant Thornton, member firms of Grant Thornton International Ltd., active in some 150 countries worldwide. Based in Ottawa, Ontario, our team of 150+ experts empower the Canadian public service in providing our citizens with dynamic solutions from modern government.

The Role

OXARO is looking for a Senior Case Manager for one of our programs. This position requires prior case management experience, working knowledge of claims management principles, and technological know-how to support OXARO’s clients. These individuals will provide professional expertise and monitor performance to ensure that objectives are achieved within scheduled timelines.

Day-to-Day Responsibilities:

Communicate with applicants, client members and staff in a compassionate and accurate manner.
Apply adjudication principles related to causation.
Manage the full claims lifecycle, including intake meetings, collection and validation of records and drafting final recommendation reports.
Ensure fair, consistent and data-driven assessments aligned with defined processes and eligibility criteria.
Interpret policies and apply sound judgment throughout the adjudication process.
Provide applicants with program information and case status updates.
Use case management systems to administer cases, maintain notes and manage records.
Deliver high-quality service in both official languages when interacting with applicants and stakeholders.
Participate in meetings with the program funder.
Ensure compliance with company policies, procedures and applicable regulations.
Foster a positive and productive working environment.
Adhere to OXARO’s GREAT values.
Perform other related duties as required.

What You Bring to the Table:

10+ years of experience determining eligibility for complex benefits or services, adjudicating claims or adjusting complex claims involving serious loss within compensation programs.
Strong customer service skills, including experience managing dissatisfied applicants or customers.
Experience with data processing and document management.
Strong interpersonal and communication skills for clear and effective interaction with applicants.
Currently residing in the Ottawa-Gatineau region and holding, or being eligible to obtain, a Government of Canada Reliability or Secret security clearance.
University degree, related certification or formal training in claims adjudication or adjusting.
Bilingual in English and French.

Assets:

Advanced proficiency in Excel, including data analysis and the ability to transform complex datasets into clear, actionable insights and reports that support decision-making.

Why Join Us?

Make an Impact: Play a key role in modernizing Canada's public sector and see the direct impact of your work on our communities.
Career Growth: As a fast-growing company, we offer significant opportunities for professional development and career advancement.
Collaborative Culture: Join a supportive and collaborative team where your ideas are valued and you can learn from some of the best in the industry.
Challenging Projects: Work on a variety of interesting and complex projects that will keep you engaged and continuously learning.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Manage the full claims lifecycle, from intake and records validation through eligibility assessment and final recommendation reports, applying policies and adjudication principles consistently. Communicate with applicants and stakeholders, maintain case records, provide status updates, and ensure service quality and compliance with program requirements.

Requirements

Requires 10 or more years of experience assessing eligibility for complex benefits or services, adjudicating claims, or adjusting complex claims involving serious loss, along with strong customer service and communication skills. Candidates must be bilingual in English and French, reside in the Ottawa-Gatineau region, hold or be eligible for a Government of Canada Reliability or Secret clearance, and have a university degree, related certification, or formal claims training.

Skills

Case Management
Claims Adjudication
Claims Management
Eligibility Assessment
Causation Analysis
Claims Lifecycle Management
Policy Interpretation
Customer Service
Applicant Communication
Data Processing
Document Management
Records Validation
Report Writing
Case Management Systems
Bilingual Communication
Excel Data Analysis

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Claims Management
Claims Adjudication
Eligibility Criteria
Complex Claims
Compensation Programs
Causation
Claims Lifecycle
Intake Meetings
Records Collection
Records Validation
Recommendation Reports
Policy Interpretation
Data-Driven Assessments
Case Management Systems
Data Processing
Document Management
Customer Service
Applicant Communication
English
French
Government of Canada Reliability Clearance
Secret Security Clearance
Excel
Data Analysis
Reporting
Canadian Public Sector
Privacy Compliance
Regulatory Compliance

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