Closed listing
Senior Project Administrator-Workplace Services Coordinator
- Ottawa, ON, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Experience
- 5+ years of experience providing customer service, administrative support, or office coordination services.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Location: Ottawa, ON (On-site)
Duration: 6 months
Security Clearance: Reliability Status
Language: Bilingual (English and French)
Responsibilities
OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.
Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.
We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.
Duration: 6 months
Security Clearance: Reliability Status
Language: Bilingual (English and French)
Responsibilities
- Serve as the primary point of contact for employees and visitors requiring workplace-related support and assistance.
- Receive, respond to, and triage inquiries related to workplace services, office facilities, accommodations, and workplace procedures, escalating issues as appropriate.
- Resolve routine workplace issues within established authorities and procedures.
- Monitor workplace amenities, supplies, and shared spaces, and coordinate replenishment or corrective action as required.
- Support day-to-day workplace operations to ensure a positive employee and visitor experience.
- Maintain records, track service requests, and prepare reports on workplace activities, issues, and trends.
- Contribute to workplace readiness initiatives and support the implementation of return-to-work plans, workplace protocols, and space management activities.
- Assist with the administration, troubleshooting, and support of workspace reservation systems.
- Monitor office occupancy levels and maintain workplace utilization records and reports.
- Support workplace-related communications, notifications, and awareness campaigns.
- Coordinate with internal service providers, including Information Technology, Security, Administration, Human Resources, and Communications, to facilitate issue resolution.
- Monitor shared mailboxes and ensure timely response to employee requests.
- Fully bilingual in English and French, with the ability to communicate effectively, both orally and in writing, in either official language without assistance.
- 5+ years of experience providing customer service, administrative support, or office coordination services.
- Experience responding to inquiries from clients, employees, or the public in a professional environment.
- Experience maintaining records, schedules, databases, trackers, or filing systems.
- Proficiency using Microsoft 365 applications, including Outlook, Word, Excel, Teams, and SharePoint.
- Strong client service, organizational, communication, and problem-solving skills.
- Reliability Status required
OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.
Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.
We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.
More about this job
Responsibilities
Serve as the primary point of contact for workplace services, managing inquiries and resolving routine facility issues. Coordinate workplace operations, monitor amenities, and support space management and return-to-work initiatives.
Requirements
Requires full bilingualism in English and French and over 5 years of experience in customer service or office coordination. Proficiency in Microsoft 365 and a valid Reliability Status security clearance are mandatory.
Skills
- Bilingual English and French
- Customer Service
- Administrative Support
- Office Coordination
- Microsoft 365
- Outlook
- Word
- Excel
- Teams
- SharePoint
- Problem Solving
- Organizational Skills
- Communication
- Records Management
- Space Management
- Triage
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Consulting
- Management & Leadership
- Government & Public Sector
Keywords
- Bilingualism
- Workplace Services
- Office Facilities
- Space Management
- Microsoft 365
- Reliability Status
- Customer Service
- Administrative Support
- Office Coordination
- Triage
- Occupancy Monitoring
- Workspace Reservation Systems
- Business Consulting
- Project Administration