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Client Service Coordinator

  • AB, Canada
  • Edmonton, AB, Canada

Salary: $17 - $19 / hour · Full-time

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Job details

Pay
Salary: $17 - $19 / hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Full-Time Client Service Coordinator Wanted

Want to add rockstar to your job title? Searching for more meaning in your career? Look no further!

Helping kids realize their dreams and overcome school challenges is passionate work. Oxford Learning Edmonton Tamarack is looking for a dynamic and motivated Education Coordinator to help students find their way to a better school future.

Gain valuable teaching experience! Work with kids and their families to help students of all ages achieve academic success. Oxford Learning programs impart new approaches to learning, designed to last a lifetime. We teach students from pre-school to post-secondary levels how to learn, concentrate, listen, remember. But most importantly, to believe in themselves as they reach their academic dreams.

Job Details

This role is in-person. You must be able to commute to this location. This is not an online job. No relocation package is offered. Vulnerable sector screening is mandatory.

Schedule: Availability Monday to Thursday 12:00 pm to 8:00 pm and Saturdays 10:00 am to 2:00 pm.

Responsibilities (Position Details)

As the Client Service coordinator you participate in the centre's operations, including working with multiple people from centre staff to teachers, to parents, and of course, the students! You will work directly with the Centre Director as a key staff member with the following responsibilities:

  • help inform inquiring parents about our Oxford Learning programs
  • organize schedules for students, staff, and teachers
  • set up and administer assessments
  • establish and oversee student learning programs
  • liaise with members of the community (schools, sports teams, and local businesses)
  • maintain contact with parents and meeting with them to discuss their child's progress
  • ensure that the Oxford Learning philosophy is being maintained throughout the centre
  • create a fun and energetic learning environment on a daily basis
  • effectively master the Oxford Learning Teaching philosophy as well as coach other teaching members of the team

We encourage you to apply if you have the majority of the following requirements:

Education

  • Minimum university degree (Credits in Social Sciences, Languages, Math and Business preferred)
  • Strong organizational and customer handling skills
  • Strong communication skills
  • Additional language (Hindi/Punjabi/French) spoken is an asset

Experience

  • Work in an educational environment dealing with medium to large student bodies is an asset
  • Experince with any sector where kids/students are involved is a must
  • Work in a business environment is a must
  • Experience with billing cycles required
  • Experience is handling Admininstrative tasks
  • Strong computer skills (Google Workspace, online communication apps)
  • Strong phone skills and experience in customer service is a must(experience in sales is preferred)

Smiles, High-Fives & Happy Students

In this position, you will play a key role in helping students develop their self-confidence and self-esteem. The rewards of helping children overcome academic hurdles and realize their inner potential can be very fulfilling. You will be rewarded with smiling faces and high-fives during every shift. Other rewards of the role include:

  • fun staff events
  • ongoing training opportunities
  • frequent check-ins and feedback
  • company growth opportunities
  • hands-on development of your teaching skills.

Job Type: Full-time

Salary: $17 - $19 / hour

Schedule

  • Monday to Thursday
  • Saturday

About Oxford Learning

Oxford Learning is a Canadian supplemental education provider helping students get better grades since 1984. Offering a full range of programs for students of all ages and abilities, Oxford Learning uses the science of cognitive learning to help all students develop stronger learning skills they can rely on for life!

Are you the superstar we have been searching for? Apply now!

Oxford Learning Edmonton Tamarack

963 Tamarack Way NW Edmonton

Tel: 587-597-2542

Applicants must reside in or within a short commute of the Tamarack area.

We thank all applicants for their interest in joining the team at Oxford Learning Edmonton Tamarack; however, only those selected for the interview process will be contacted.
More about this job

Responsibilities

Coordinate centre operations by informing prospective parents about programs, scheduling students and staff, administering assessments, and overseeing student learning programs. Maintain relationships with parents and community partners, uphold the centre’s teaching philosophy, create an energetic learning environment, and coach teaching staff.

Requirements

A minimum university degree is required, with coursework in social sciences, languages, math, or business preferred. Candidates need strong organizational, communication, customer service, phone, computer, and administrative skills; experience working with children or students, in a business environment, and with billing cycles is required or strongly emphasized.

Skills

  • Organization
  • Customer Service
  • Communication
  • Scheduling
  • Student Assessment
  • Program Administration
  • Parent Relations
  • Community Outreach
  • Team Coaching
  • Teaching
  • Billing
  • Administrative Tasks
  • Google Workspace
  • Online Communication Apps
  • Phone Skills
  • Sales

Benefits

  • Staff Events
  • Ongoing Training Opportunities
  • Frequent Check-Ins and Feedback
  • Company Growth Opportunities
  • Hands-On Development of Teaching Skills

Visa sponsorship

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Categories

  • Education
  • Customer Service & Support
  • Administrative

Keywords

  • Supplemental Education
  • Primary and Secondary Education
  • Cognitive Learning
  • Student Learning Programs
  • Student Assessments
  • Scheduling
  • Parent Relations
  • Community Outreach
  • Teaching Philosophy
  • Staff Coaching
  • Customer Service
  • Sales
  • Billing Cycles
  • Administrative Tasks
  • Google Workspace
  • Online Communication Apps
  • Vulnerable Sector Screening

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