The representative will communicate with customers via phone, email, and chat to provide product and pricing information. They are also responsible for data entry and collaborating with internal departments to resolve customer issues.

Requirements

Candidates need 1 to 3 years of relevant work experience. Strong communication skills, professional phone etiquette, and the ability to prioritize tasks are required.

Experience

2 to 5 years

Working hours

40 hours per week

Work arrangement

On-site

Skills

Customer Service
Phone Etiquette
Verbal Communication
Written Communication
Interpersonal Skills
Multi-tasking
Organization
Prioritization
Data Entry

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Data Entry
Transportation
Trucking
Railroad
Customer Experience
Communication Skills
Problem Solving

Original job description

Archived listing. The details below describe a past opening.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Qualifications

At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

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