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P3 Veterinary Partners

General Manager

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 20, 2027
Experience: 5 years or more of experience in hospital operations with budget management and profit and loss responsibility
Posting language: English
Posted: Sep 28, 2026

Original job description

P3 Veterinary Partners is seeking an experienced General Manager to join our innovative team in a full-time capacity at Coastal Care Veterinary Emergency & Referral Hospital in Halifax, NS.

If you inspire others and are interested an opportunity to lead – search no further!

The General Manager will be responsible for leading the processes and practices that will make the Hospital thrive - a welcoming, profitable, energizing, and rewarding place to work.

People managers with experience in the veterinary industry, dentistry (dental), ophthalmology, retail, restaurants (food services), accounting, or a related professional service focused on customer service are also encouraged to apply.

The successful candidate will serve as a steady, balanced leader focused on:

Administrative and operational tasks and functions
Strategic Planning
Business plan development and championing its implementation
Accreditation, Certification and other Medical SOPs
Client Care, Patient Care and Compliance
KPI management, Best Practices and Operational SOPs
Revenue growth and cost management, particularly in the area of labour and Cost of Sales (COS)
Teambuilding and Professional Development, considering patient and hospital needs
Human Resources Management & Conflict Resolution
Hiring, Onboarding, Training
Performance Reviews
Client Service & Hospital marketing support
Monthly analysis and reporting, and operationalizing areas for improvement

Pets

Oversee, support and nurture the pet experience by ensuring that the Hospital has the necessary resources, equipment, and team members necessary to offer the best possible medical, surgical and emergency care
Ensure medical teams have access to continuing education, mentorship and development opportunities to support continuous improvement and enhance patient care
Expand clinical services and service offerings
Liase with P3’s Medical Advisory Board, university professors, college instructors, industry program providers and individual instructors to develop and coordinate courses

People

Maintain the exceptional relationship that has been built with hospital leads and their teams, and extend that capability to referring Veterinary Practices. The successful candidate will exhibit a management style which builds alliances within the P3 business and emphasizes high morale, collegiality, accountability, effective teamwork and high moral standards
Support individual team members in their growth and goals through professional development, coaching, general guidance, and evaluation of continuing education goals
Foster teamwork, collaboration and manage peer-to-peer and intra-group coaching
Lead, collaborate with, and coach department leads with HR scenarios, operations, data analysis/tools and decision making
Cultivate an inspirational environment that is as a great place to work throughout veterinary healthcare
Participate in the creation of and oversee the display and maintenance of an organization chart for the Hospital
Promote a positive working culture and ensure that P3’s vision and values are mirrored throughout the Hospital
Ensure the delivery of an exemplary client experience – collaborate on standards and measure compliance unique to each particular hospital visit
Ensure that high performers are recognized and empowered to grow within our group of Emergency hospitals
Act as a positive role model, using a collaborative approach and assuming positive intent
Recruit, mentor and retain a team with an emphasis on accountability, high morale, collegiality, and effective teamwork
Set others up for success and foster open, proactive, and cooperative relationships
Collaborate with Department Leads to set individual and Hospital non-financial performance goals. These include specific patient care and client experience metrics
Ensure clients, team members, and all other key stakeholders experience engaging, motivating, and empowering interactions
Assist in developing industry leading compensation, benefits and rewards programs
Champion P3’s commitment to being a Great Place to Work within the Hospital. Develop plans for growth and improvement based on results of annual surveys and communication to P3 team members

Practice

Develop annual budgets and short- and long-term business plans for Hospital
Use available resources to analyze and make effective actionable decisions that impact operations including asset purchases, new hires and rate changes
Work to identify revenue opportunities and solve barriers through the detailed review of data management and reporting platforms
Oversee regular strategy & budgeting meetings
Work with Department Team Leads to prioritize equipment and facility needs. Assist with sourcing and purchasing as needed
Ensure the Hospital is efficient & profitable
Review hiring and compensation requests to ensure the size of the veterinary team aligns with budgets and demand
Ensure that fee schedules are current, revenue category budgets are achieved, and shorts are investigated
Ensure that bi-annual inventory counts are performed and that inventory is maintained within approved budgetary levels
Work with Home Office team to ensure that all controls, standards, requirements, rules & regulations are followed & any training needed is conducted (Regulators, Employment Standards, AAHA, WHMIS, OHS, Xray etc)
Work with the Medical Director and Department Leads to prioritize equipment, facility and I.T. needs and assist in the development of business plans for large equipment purchases

Qualifications & Experience:

Proven team-oriented communicator with experience in effectively coaching, advising and leading people
Proven ability to build and nurture relationships at all levels
Ability to negotiate, influence and communicate in a clear and effective manner
Proven experience implementing sustainable solutions and creating impact
An approach that is progressive, strategic, humble, and achievement oriented
Experience leading and supporting significant growth
A vision to foster an inclusive, employee-centric culture
In-depth understanding of HR and proven experience leading and innovating practices to create and develop an optimal workforce in support of its strategic priorities and objectives
5 years or more of experience in hospital operations with budget management and profit and loss responsibility
Previous history working in a veterinary hospital or supporting veterinary hospital teams is preferred
Knowledge of veterinary practice management software, such as AVImark, is preferred
Experience in developing strategic and multi-year business plans, resource forecasts, and in managing operational budgets is an asset
Certified Veterinary Practice Management designation or similar is an asset
College or university degree in business, animal/veterinary science, healthcare administration, hospital management, human resources, accounting or marketing (BSc, BComm, CPA) preferred. MBA an asset.
A love for animals!

Total Compensation - we will support your personal, financial, and professional growth through:

A Competitive Wage Rate
A Comprehensive Health Benefits Package (Medical, Dental, & Vision premiums paid by clinic)
Professional Services Coverage (chiropractor, massage therapist, physiotherapist, acupuncturist and more)
Enhanced Mental Health Practitioner Coverage
P3 Pawsitive Health & Lifestyle Spending Account
Unlimited Continuing Education (CE) funds for advanced professional development plus three days of paid leave to attend CE
Employee Assistance Program
Paid Licensing & Membership Dues
Paid Vacation Time
Paid Sick & Personal Emergency Days
Generous Veterinary Discounts (75% off services for your own pets, and an extended family and friends discount)
Clothing Allowance
Eligibility for EBITDA-based Performance Bonus

We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace.

Contact: Submit your Resume & Cover Letter to jobs@p3vetpartners.ca today!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Responsibilities

Lead the hospital’s operations, strategic planning, budgeting, and financial performance while ensuring high standards of patient care, client service, compliance, and operational efficiency. Recruit, develop, and support hospital teams and department leads, strengthen workplace culture, and coordinate resources and clinical service improvements.

Requirements

Candidates should have at least five years of hospital operations experience, including budget management and profit-and-loss responsibility, along with demonstrated leadership, coaching, relationship-building, and strategic planning abilities. Veterinary hospital experience is preferred; a relevant college or university degree is preferred, while veterinary practice management certification, practice software knowledge, and an MBA are assets.

Skills

Hospital Operations
Budget Management
Profit And Loss Management
Strategic Planning
Business Plan Development
People Management
Human Resources Management
Conflict Resolution
Team Building
Coaching And Mentoring
Financial Analysis
Revenue Growth
Cost Management
Client Service
Performance Management
Veterinary Practice Management

Benefits

Competitive Wage Rate
Comprehensive Health Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Professional Services Coverage
Enhanced Mental Health Coverage
Health And Lifestyle Spending Account
Continuing Education Funds
Paid Continuing Education Leave
Employee Assistance Program
Paid Licensing And Membership Dues
Paid Vacation
Paid Sick And Personal Emergency Days
Veterinary Discounts
Clothing Allowance
Performance Bonus

Visa sponsorship

Not detected in the job text

Keywords

Veterinary Hospital
Emergency And Referral Care
Hospital Operations
Strategic Planning
Business Plans
Operational Budgets
Profit And Loss
Human Resources
Recruitment
Onboarding
Training
Performance Reviews
Conflict Resolution
Client Care
Patient Care
Accreditation
Medical Standard Operating Procedures
Key Performance Indicators
Revenue Growth
Cost Of Sales
Inventory Management
Continuing Education
AVImark
AAHA
WHMIS
Occupational Health And Safety
X-Ray Compliance
Certified Veterinary Practice Manager
Business Administration
Healthcare Administration

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