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Added 59 mins ago
RS
Logistics Dispatcher - Night Shift
Ryder System, Inc.
London, ON
- Full-time
…require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance…
Added 1 hour ago
A
Spare Parts Specialist
ABB
Mississauga, ON
- Full-time
…service quality, operational efficiency, on-time delivery, order growth, and customer satisfaction. The ideal candidate is highly organized, thrives in a fast-paced technical environment,…
Added 1 hour ago
BB
Service Billing
Bosch Building Technologies North America
Toronto, ON
- Full-time
Service work order preparation including processing subcontractor invoices, as well as verifying customer pricing for materials and labor
Added 1 hour ago
MN
Retail Sales Representative
Mosaic North America
Calgary, AB
- Part-time
We are currently recruiting a results-oriented Sales & Merchandising Representative to represent our clients. This is a great opportunity for someone looking to start and develop a career…
Added 3 hours ago
M
Marketing Specialist
Manulife
Montreal, QC
- Full-time
Strong project coordination, organizational, and stakeholder management skills.
Added 4 hours ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients. Visit our website at…
Added 4 hours ago
RS
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder System, Inc.
Montreal, QC
- Full-time
Added 5 hours ago
PT
Accounts Receivable Specialist
Paladin Technologies
Vancouver, BC
- Full-time
Work and collaborate with the team and upper management on reducing bad debt
Added 5 hours ago
PT
Service Billing
Paladin Technologies
Toronto, ON
- Full-time
Service work order preparation including processing subcontractor invoices, as well as verifying customer pricing for materials and labor
Added 5 hours ago
BB
Accounts Receivable Specialist
Bosch Building Technologies
Vancouver, BC
- $47,000 to $55,000 CAD / year
- Full-time
Work and collaborate with the team and upper management on reducing bad debt
Added 5 hours ago
O
NA Sales Representative, Commercial EXA & Hardware Sales Specialist
Oracle
Canada
- Full-time
…and strengths of key internal partners (Pre-Sales, Product Management, Executives and Industry Global Business Units to name a…
Added 5 hours ago
Q
Service Representative (Warranty), serviceQ
Qualico
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Service, as the Service Representative (Warranty) you are responsible for addressing warranty service needs for homeowners, taking the initiative to complete…
Added 5 hours ago
BB
Seasonal Retail Associate
Best Buy Canada
Pembina, MB
- Part-time
Customer Service Representative: Process purchases at our checkout and help customers leave excited about what’s in the box!
Added 6 hours ago
BH
Scheduler 1
BC Hydro
Burnaby, BC
- $86,000 to $92,600 CAD / year
- Full-time
Creates and maintains resource-loaded schedules in accordance with Schedule Management procedures (including Schedule Basis) for interrelated work packages for assigned capital and OMA…
Added 6 hours ago
M
Technical Customer Service Representative
MDA
Richmond, BC
- Full-time
…exploration, ice reconnaissance, maritime surveillance and disaster…
Added 6 hours ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Certified Sales & Rentals is growing, and we're on the lookout for a passionate, detail driven Inside Sales Representative, whose primary responsibilities are processing order desk sales,…
Added 7 hours ago
DC
Coordinator, Construction Services (Electrical)
Defence Construction Canada
Happy Valley-Goose Bay, NL
- Full-time
…reviews and other issues. The incumbent addresses contract management risks within delegated authority, complies with service line requirements, and integrates activities with site teams…
Added 7 hours ago
CC
Assistant Route Service Sales Representative (4-Day Workweek)
Cintas Canada
Abbotsford, BC
- Full-time
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 7 hours ago
R
Outside Sales Rep - ICI Division (Calgary)
RONA
Calgary, AB
- Full-time
Reporting to the Director, Industrial, Commercial and Institutional Sales, the Outside Sales Representative is responsible for account management of assigned accounts, including, price…
Added 7 hours ago
W
Representative - Inside Sales
Wesco
London, ON
- Full-time
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders,…
Added 7 hours ago
CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Quebec, QC
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 7 hours ago
Assistant Route Service Sales Representative (4-Day Workweek)
Cintas
Abbotsford, BC
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 7 hours ago
VA
Technical Sales Specialist
Vanko, Analytical & Instrumentation Specialists
Calgary, AB
- Full-time
Vanko Analytics Ltd. is seeking a motivated Technical Sales Representative to develop and support our industrial instrumentation and analytical solutions business throughout British…
Added 7 hours ago
GF
District Sales Manager
Gordon Food Service - Canada
Winnipeg, MB
- Full-time
Must have excellent time management, administration, collaboration and organizational skills to understand and assist in developing relationships between sales, transportation, operations,…
Added 7 hours ago
GF
Representative, District Sales (Niagara/ Thorold)
Gordon Food Service - Canada
Thorold, ON
- Full-time
Act as the primary liaison between food service customers and Gordon Food Service, handling order management, delivery coordination, and relationship development in an assigned territory.…

PABCO Building Products

Customer Service Representative 1 1

Shalath, BC, Canada

SALARY: $ 22.00-24.00/ hr depending on work experience

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Job details

Pay: SALARY: $ 22.00-24.00/ hr depending on work experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Basalite Concrete Products-Vancouver, ULC is one of the largest manufacturers of concrete products in Western Canada. Product lines include structural block, interlocking paving stones, retaining wall systems, garden line products, and a full range of bagged dry mix products. Basalite is a wholly owned subsidiary of the Pacific Coast Building Products Family of Companies.

Basalite’s Core Values guide our behavior and our business. The test of a company's values is not what is written or said, but by the actions and decisions made every day. Integrity, Safety, Respect, Customer Focus, Quality, Innovation and Financial Success.

CUSTOMER SERVICE REPRESENTATIVE

POSITION SUMMARY: Under the supervision of the Customer Service Supervisor, this position is responsible for interacting with customers through telephone, electronically or face to face; to provide and process information in response to inquiries, concerns and requests about products and services. Performance of other related duties as required.

SUPERVISION RECEIVED: General supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

Process orders and change-orders received from customers and Sales Representatives, set-up sales order, payers, and essential data in SAP for initial order.

Take phone orders in a prompt and courteous manner.

Perform dispatch duties and serve as back-up Dispatcher as required.

Provide marketing support for samples, catalogs and information requests. Maintain marketing inventory

Works with Outside Sales Teams to coordinate customer requests and to help provide superior customer service.

Participate in semi-annual inventory counts.

All other office duties and responsibilities assigned from time to time by the company or its designated representatives.

Abide by all safety rules set forth by the company and governmental regulatory agencies and ensure that hazardous conditions are reported and corrected.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school education or equivalent required, some college level courses are beneficial.

Two years customer service experience preferred, experience in the concrete block, pavers and/or sack industry are preferred. Marketing skills an asset.

Must have strong computer skills, especially in Excel, Word and Outlook. SAP experience an asset.

Strong aptitude for organizing personal tasks and repetitive duties in a dynamic environment.

Must have strong communication, teamwork, decision-making and interpersonal skills.

Demonstrated commitment to consistently delivering the highest quality customer service.

Working knowledge of office environment with experience using multi-line phone system, personal computer, printer, calculator, copier, and facsimile machine. Some other equipment may be required to perform duties.

Requires good reading, writing and mathematical skills.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Standing, walking, sitting, talking/listening, reaching with hands and arms

Lift and/or move up to 25 pounds.

Regular attendance is required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Office environment with moderate noise.

Indoor and outdoor weather conditions.

SALARY: $ 22.00-24.00/ hr depending on work experience

Basalite offers excellent benefits and compensation package which includes medical, dental, vision and pension.

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More about this job

Responsibilities

The Customer Service Representative is responsible for interacting with customers via phone, electronically, or in person to process orders and address inquiries. They also provide marketing support, perform dispatch duties, and assist the sales team to ensure high-quality service.

Requirements

Candidates must have a high school diploma or equivalent, with some college courses considered beneficial. Two years of customer service experience is preferred, along with strong computer skills in Microsoft Office and SAP.

Skills

Customer service
Order processing
Dispatching
Marketing support
SAP
Excel
Word
Outlook
Communication
Teamwork
Decision-making
Interpersonal skills
Data entry
Inventory management
Multi-line phone system

Benefits

Medical
Dental
Vision
Pension

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
SAP
Concrete Products
Order Processing
Dispatch
Marketing Support
Inventory Counts
Microsoft Excel
Microsoft Word
Microsoft Outlook
Communication Skills
Interpersonal Skills
Data Entry
Manufacturing
Office Administration
Multi-line Phone System

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