management analyst
- Cap-Saint-Ignace, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
French
Education
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Computer and technology knowledge
Personal suitability
Health benefits
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
Languages
French
Education
- College/CEGEP
- Small business administration/management
5 years or more
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment
- Develop quality management and quality assurance standards
- Propose improvements to methods, systems and procedures
- Provide customer service
- Train staff
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Make decisions on tests and procedures
Computer and technology knowledge
- MS Office
- Product development
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
Health benefits
- Disability benefits
- Paramedical services coverage
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Applies hiring policies that discourage age discrimination
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
More about this job
Responsibilities
Analyze the establishment’s management methods and organization, recommend improvements to methods, systems, and procedures, and develop quality management and assurance standards. Provide customer service, train and advise staff on service quality assessment strategies, and make decisions about tests and procedures.
Requirements
Requires a college or CEGEP education in small business administration or management and at least five years of experience. Candidates should be proficient with MS Office and bring strong communication, organizational, interpersonal, judgment, accuracy, efficiency, and teamwork skills.
Skills
- Management Analysis
- Organizational Analysis
- Quality Management
- Quality Assurance
- Process Improvement
- Customer Service
- Staff Training
- Service Quality Assessment
- Decision-Making
- MS Office
- Industrial Processes
- Product Development
- Biological Studies
- Oral Communication
- Written Communication
- Teamwork
Benefits
- Health Benefits
- Disability Benefits
- Paramedical Services Coverage
- Group Insurance Benefits
- Employer-Paid Learning and Training
- Paid Time Off for Volunteering or Personal Days
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Manufacturing
- Consulting
- Customer Service & Support
Keywords
- Management Analysis
- Small Business Administration
- Management
- Quality Management
- Quality Assurance
- Organizational Methods
- Process Improvement
- Systems and Procedures
- Customer Service
- Staff Training
- Service Quality Assessment
- Testing Procedures
- MS Office
- Industrial Processes
- Biological Studies
- Product Development
- Manufacturing