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Added 9 mins ago
SC
IT Site Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
Contract: Full-Time/Permanent - Hybrid (3 days a week on-site)
Added 9 mins ago
TC
Manager, Budget Services
The City of Guelph
Guelph, ON
- Other
…Street Work Mode: Hybrid Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 existing vacant position Salary Range: $121,204.72 - $151,505.90Affiliation: Non-Union…
Added 24 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Various schedules available (e.g. 4 on 5 off for full time nurses)
Added 24 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
…dedicated Respiratory Therapy Team. Reporting to the Clinical Manager, Critical Care Unit, the successful applicant will be responsible for providing evidenced based, comprehensive, safe,…
Added 24 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 24 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 24 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 24 mins ago
LC
Store Administrator, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 24 mins ago
LC
Pharmacy Manager, Hourly Part Time Day
Loblaw Companies Limited
Oakville, ON
- Part-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 24 mins ago
LC
Senior Manager, Learning, Development and Engagement
Loblaw Companies Limited
Toronto, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 24 mins ago
LC
Pharmacy Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 24 mins ago
LC
Pharmacy Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
ON · Kenora, ON
- Full-time
…consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 39 mins ago
SJ
IIWCC - Registered Practical Nurse
St. Joseph's Home Care
Hamilton, ON
- $27.52 to $29.84 CAD / hour
- Full-time
Position Type: Full Time & Part Time | Community-Based | Adult Population
Added 39 mins ago
SJ
NSWOC - Registered Nurse
St. Joseph's Home Care
Hamilton, ON
- $31.39 to $46.47 CAD / hour
- Full-time
Position Type: Full Time & Part Time | Community-Based | Adult Population
Added 39 mins ago
SJ
IIWCC - Registered Nurse
St. Joseph's Home Care
Hamilton, ON
- $31.39 to $46.47 CAD / hour
- Full-time
Position Type: Full Time & Part Time | Community-Based | Adult Population
Added 54 mins ago
CG
Supervisor Full Time
Compass Group Canada
Kingston, ON
- Full-time
Terms of employment: Permanent – Part-time with the potential to become full-time
Added 54 mins ago
C
Senior Project Manager Finance Modernization
CGI
Toronto, ON
- Full-time
…partners, senior leadership, and third-party vendors to ensure program objectives are delivered on time, within scope and budget, and to high quality…
Added 54 mins ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC · Quebec, QC
- Full-time
Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure,…
Added 1 hour ago
K(
SME Commercial Team Lead
KRGinsure (Kitchener) a div. of RRJ Insurance Group Ltd
Toronto, ON
- Full-time
Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It…
Added 1 hour ago
RB
Chief Investment Strategist (RBC PH&N IC)
Royal Bank of Canada
Toronto, ON
- Full-time
Work with key partners such as RBC Global Asset Management, Global Manager Research, and the WMC Alternatives team on the review of proprietary and sub-advised solutions.
Added 1 hour ago
NS
Industrial Mechanic/Millwright - Maintenance and Operations
Nova Scotia Health Authority
Bridgewater, NS
- Full-time
Permanent, full-time position; 75 hours bi-weekly
Added 1 hour ago
LP
Curriculum & Transfer Specialist
Lethbridge Polytechnic
Lethbridge, AB
- Full-time
Job Title Curriculum & Transfer Specialist Appointment Type Full Time Continuing Position Dates Full Time Continuing Hours per week/FTE 35 About the Position
Added 1 hour ago
MJ
Agricultural Equipment Technician
Manufacturing Job Site
NB · Grand-Sault/Grand Falls, NB
- Full-time
…equipment. May require some direction or guidance from the Service…
Added 1 hour ago
EH
Customer Service Manager
E.B. Horsman & Son
Parksville, BC
- Full-time
This full-time, permanent role is based at 1023 Herring Gull Way, Parksville, BC, and follows a Monday-to-Friday schedule.
Added 1 hour ago
MJ
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
- Full-time
We offer full-time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits, company…

Pace® Analytical Services

Client Project Manager 1

The Pas, MB, Canada

Compensation: $50,000 per year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $50,000 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Shift

8 am to 5 pm Monday through Friday

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Project Manager I

Hours: Monday through Friday, 8:00 AM - 5:00 PM

Compensation: $50,000 per year

Summary

Responsible for project setup, oversight of sample receipts, monitoring project status, and ensuring that samples are collected, analyzed, documented, and reported in conformance with client requirements, as well as project closure. This position can expect to carry up to $2M in revenue depending on experience, client assignments and other business needs while providing excellent technical and customer-centric service. ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Onboards new clients, provides comprehensive training and resources to understand products and services; sets up initial client profile and data in LIMS correctly and accurately.
Builds and maintains strong, long-term relationships, serves as the primary point of contact for client inquiries and issues, and conducts regular check-ins with clients to ensure satisfaction.
Addresses client concerns and resolves issues promptly, coordinates with the lab functions/departments to ensure timely completion of client work or resolution of problem. Provides ongoing education and training to clients to help them maximize product usage.
Monitors client's health and proactively addresses potential churn risks, develops and executes strategies for client retention and contract renewals in partnership with sales and operations. Identifies upsell and cross-sell opportunities and communicates to sales and operations.
Provides project planning/timing with lab, sales and the client and ensures the project is set up correctly in LIMS, pricing is accurate, and details are communicated to the respective parties.
Identifies and resolves project issues promptly.
Reviews project deliverables to ensure they meet quality standards and client requirements; manages client feedback and ensures continuous improvement.
Maintains clear and consistent communication with clients and internal teams; prepares and delivers project status reports on progress, risks and issues.
Conducts project closure to ensure final deliverables and client satisfaction are confirmed, client is invoiced, evaluates project success, and support accounting needs regarding invoicing/payment.
Works closely with cross-functional teams to ensure project outcomes align with client objectives.
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience:

Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND two (2) years of customer service experience; OR an equivalent combination of education, training, and experience.

Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

None.

Required Knowledge And Skills Required Knowledge

Principles, practices, and techniques of customer service.
Applicable industry laws, codes, and regulations.
Computer applications and systems related to the work.
Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained.
Principles and techniques of providing effective oral presentations.
Principles and practices of program planning, development, and evaluation.
Correct business English, including spelling, grammar, and punctuation.

Required Skills

Performing and providing professional-level customer service in a variety of markets.
Training others in policies and procedures related to the work.
Interpreting, applying, and explaining applicable laws, codes, and regulations.
Preparing functionals reports, correspondence, and other written materials.
Using initiative and independent judgment within established organizational and department guidelines.
Using tact, discretion, and prudence in working with those contacted in the course of the work.
Performing effective oral presentations to large and small groups across functional peers and the department.
Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Physical/Mental Requirements

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. WORKING ENVIRONMENT:

Work is performed in an office setting.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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More about this job

Responsibilities

Manage client projects from onboarding and setup through sample tracking, laboratory coordination, deliverable review, invoicing support, and project closure. Maintain client relationships, resolve issues, communicate project status, and support retention, renewals, and growth opportunities.

Requirements

Requires a bachelor's degree in business administration, chemistry, biology, or a closely related field, plus two years of customer service experience, or an equivalent combination of education, training, and experience. Candidates should have customer service, communication, reporting, presentation, planning, and relationship-building skills, along with knowledge of applicable regulations and computer systems.

Skills

Customer Service
Project Management
Project Planning
Client Onboarding
Client Training
Issue Resolution
Project Monitoring
LIMS Data Management
Quality Assurance
Client Retention
Contract Renewals
Upselling and Cross-Selling
Status Reporting
Cross-Functional Collaboration
Oral Presentations

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Benefits
Voluntary Benefits
Paid Holidays
Paid Sick Leave
Paid Vacation
Health Savings Account
Wellness Program
Flexible Spending Accounts
Tuition Reimbursement
Employee Assistance Program
Parental Leave
Legal Coverage
Identity Theft Protection

Visa sponsorship

Not detected in the job text

Keywords

Client Project Management
Customer Service
Client Onboarding
Laboratory Services
Sample Receipts
Sample Collection
Sample Analysis
LIMS
Project Planning
Project Monitoring
Project Closure
Client Retention
Contract Renewals
Upselling
Cross-Selling
Quality Standards
Project Status Reports
Invoicing
Payment Support
Cross-Functional Teams
Environmental Services
Applicable Industry Regulations
Client Training

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