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Added 4 hours ago
ES
assistant manager, restaurant
East Side Mario's
Cornwall, ON
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 9 hours ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Hours of Work: In order to provide the necessary patient care, our operations run 24/7. There is the expectation that you are available to work weekdays, weekends and all shifts (days,…
Added 10 hours ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 10 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Victoria, BC
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 12 hours ago
SH
Pharmacy Intern, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Hunt Club Centre (B Thomas Pharmacy Ltd)
Ottawa, ON
- Part-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 13 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling…
Added 13 hours ago
SB
Pharmacy Assistant, Hourly Full Time Flexible Shifts
SDM Bridgeland (M Sidhu Pharmacy Ltd)
Calgary, AB
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 14 hours ago
BP
Assistant Kitchen Manager
Boston Pizza
Ottawa, ON
- Full-time
Assistant Kitchen Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations of the kitchen, including the training, development and performance…
Added 14 hours ago
SC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
SDM Cedarcroft Mall (Jenny Soroka Pharmacy Ltd)
York, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 14 hours ago
SC
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts
SDM Cedarcroft Mall (Jenny Soroka Pharmacy Ltd)
York, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 15 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 16 hours ago
SB
Pharmacy Assistant, Hourly Part Time Day
SDM Banwell And Tecumseh (Haq Pharmacy Inc)
Windsor, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 16 hours ago
SB
Pharmacy Assistant, Hourly Part Time Day
SDM Banwell And Tecumseh (Haq Pharmacy Inc)
Windsor, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 18 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Hamilton, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 19 hours ago
SH
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Hunt Club Centre (B Thomas Pharmacy Ltd)
Ottawa, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 19 hours ago
SE
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
SDM Edmundston Hebert (TD Taylor Pharmacy Ltd)
Edmundston, NB
- Part-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 19 hours ago
SE
Assistant Front Store Manager, Hourly Full Time Day
SDM Edmonton 153 NW (1770650 ALBERTA LTD)
Edmonton, AB
- Full-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 19 hours ago
PP
Intake Coordinator & Administrative Assistant
Pacekids Programs
Calgary, AB
- Full-time
We are hiring an Intake Coordinator & Administrative Assistant to support our Community & In-Home Services team. As a key point of contact for families, referral sources, staff, and…
Added 20 hours ago
C
Library Assistant 2
Chatham-Kent
Chatham, ON
- $27.26 CAD / hour
- Part-time
The Library Assistant 2’s primary responsibility is to assist with the daily operations of the branch to provide information resources and services to CK communities. The Library Assistant…
Added 21 hours ago
SM
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Hours of Work: In order to provide the necessary patient care, our operations run 24/7. There is the expectation that you are available to work weekdays, weekends and all shifts (days,…
Added 21 hours ago
SS
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM St John's Stavanger (KEY PHARMACY LIMITED)
St. John's, NL
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 21 hours ago
Year-Round Assistant Store Manager: Can-Ski Hilton & Showcase Snowboards
Vail Resorts
Whistler, BC
Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
Added 21 hours ago
SG
Water Management Area Lead, HDPE Dewatering & Inventory
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
This role provides hands-on field leadership to the Operations team, ensuring water collection, transfer, and discharge systems are installed, operated, and maintained to support…
Added 21 hours ago
SL
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM London Fanshawe Park (Lizanne Pretorius Pharmacy Ltd)
London, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 21 hours ago
SH
Pharmacy Assistant, Hourly Part Time Flexible Shifts
SDM Huron & Highbury (Lizanne Pretorius Pharmacy Ltd)
London, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…

Pacekids Programs

Intake Coordinator & Administrative Assistant

Calgary, AB, Canada

Full-time

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Intake Coordinator & Administrative Assistant – Community & In-Home Programs

Reports To: Program Manager

Schedule: Monday–Friday, 8:30 a.m.–4:00 p.m. (with flexibility to work until 6:00 p.m. as needed. On-site Monday–Thursday; work from home on Fridays)
Location: #130, 2850 Sunridge Blvd NE, Calgary, AB T1Y 6G2

Purpose of Position:

Pacekids Programs is a dynamic, family-centred organization that empowers children with diverse needs and their families through excellence in therapy, education, and play. We offer a collaborative, fast-paced environment where our team is passionate about making a difference every day.

We are hiring an Intake Coordinator & Administrative Assistant to support our Community & In-Home Services team. As a key point of contact for families, referral sources, staff, and community partners, this role coordinates intake and eligibility processes while providing essential administrative and office support. The successful candidate will help connect families with appropriate services in a timely, equitable, and family-centred manner while supporting efficient program operations and service capacity.

Overview of Responsibilities:

Provide administrative support to the Community & In-Home Services team, including scheduling, documentation, billing administration, reporting, and record management.

Coordinate office operations, including purchasing, inventory control, office organization, and staff support.

Serve as a primary point of contact for prospective families, community partners, and referral sources, responding to inquiries with professionalism and compassion.

Manage incoming referrals, phone calls, emails, and inquiries related to Community & In-Home Services programs.

Coordinate the intake process by maintaining referral, intake, and waitlist tracking systems; gathering and reviewing intake documentation; and conducting needs assessment meetings with families.

Assess service eligibility using established program criteria and identify potential service matches based on family needs, program capacity, and available resources.

Provide information and referrals to alternative community programs when a family is not eligible, capacity is unavailable, or another service may be a better fit.

Prepare and present potential family matches and service recommendations to the Case Management Committee (CMC) for review and approval.

Monitor program capacity, caseloads, service utilization, and waitlists, and identify opportunities to maximize service delivery and access for families.

Collaborate with leadership and service delivery teams to support appropriate matching, service allocation, and planning.

Communicate service decisions and next steps to families following CMC review, including acceptance, waitlist status, or referrals to other resources.

Support transitions for newly matched families by ensuring assessment details, family goals, documentation, and other relevant information are accurately shared with the assigned service delivery team.

Maintain accurate and up-to-date intake databases, waitlists, caseload records, capacity tracking tools, and communication records.

Support quality assurance, data tracking, process development, and continuous improvement initiatives.

Contribute to a positive, respectful, collaborative workplace culture aligned with Pacekids' values.

Position Requirements:

Post-secondary education in a related field, or an equivalent combination of education and relevant experience.

Experience in an administrative or office environment; experience supporting children with disabilities and their families is an asset.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, and Teams) and strong computer skills.

Strong administrative, organizational, communication, customer service, and time-management skills.

Ability to manage competing priorities, meet deadlines, and maintain accuracy in a fast-paced environment.

Ability to work independently with initiative, sound judgment, professionalism, discretion, and tact.

Ability to build positive relationships with families, staff, community partners, and other professionals.

Strong interviewing, assessment, and information-gathering skills, including the ability to communicate difficult decisions professionally and compassionately.

Adaptability and problem-solving skills, with the ability to respond effectively to changing needs and service demands.

Commitment to confidentiality and appropriate handling of sensitive information.

Proficiency in English, both written and verbal.

Valid Alberta Driver's License and access to a reliable vehicle for occasional work-related travel.

Satisfactory Criminal Record Check (including Vulnerable Sector Check) and Child Intervention Record Check.

Why Join Pacekids?

Flexible paid sick and personal time (5.38% of hours worked) to support employee wellbeing

Employer-paid health and paramedical benefits for full-time staff effective from Day 1

Access to the Employee and Family Assistance Program (EFAP)

RRSP matching and/or a professional development allowance to support continued growth

Three weeks of paid vacation plus 13 paid holidays, including a year-end closure

Professional development opportunities, including a professional development allowance to support ongoing learning and career growth

Paid mileage

Pacekids Programs is an equal opportunity employer. We appreciate a diverse workforce and do not discriminate against any employee or applicant on the grounds of race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, or sexual orientation.

If you require accommodation in completing this application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to Pacekids’ People & Culture team at careers@pacekids.ca

We may use technology-enabled tools, including AI-assisted note-taking, to support parts of our recruitment and interview process. These tools are used to enhance accuracy and consistency and do not make hiring decisions. If you have any concerns or require an accommodation, please let us know.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Intake Coordinator will serve as the main contact for families and referral partners, manage intake and waitlist tracking, assess eligibility and prepare service matches for committee review. The role also handles scheduling, billing, reporting and office operations for the team.

Requirements

Candidates need post-secondary education or equivalent experience, administrative experience, and strong Microsoft Office skills. A valid Alberta driver's licence, satisfactory criminal record and child intervention record checks, and English proficiency are required.

Skills

Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
intake and referral processing
eligibility assessment
needs assessment interviewing
waitlist and capacity tracking
database maintenance
billing administration
reporting
scheduling
purchasing and inventory control
records management
customer service
confidentiality
time management
communication
quality assurance

Benefits

Paid sick and personal time
Employer-paid health and paramedical benefits
Employee and Family Assistance Program
RRSP matching or professional development allowance
Paid vacation and holidays
Professional development allowance
Paid mileage

Keywords

Intake Coordinator
Administrative Assistant
intake coordination
eligibility assessment
referral management
waitlist management
case management committee
caseload tracking
Microsoft Office
Excel
Word
Outlook
Teams
billing administration
office administration
disability services
children with disabilities
family services
community services
customer service

Seniority

Entry level

Perks

Generous paid time off
Flexible hours
Retirement plan
Remote work allowance

Tools

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Teams

Languages

English

Own vehicle

Yes

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Work requirements

Jobs in Canada