Chatbot Content Developer

Job Title: Chatbot Content Developer

Location: Brampton, Ontario

Work Arrangement: Hybrid: 1-days a week

Employment Type: Contract

Duration: 12 Months

Domain: BFSI

Pay Rate: CAD $42-44/hr. Incorporated.

Application Deadline: October 30th, 2026

SKILLS REQUIRED.

We are looking for a Chatbot Content Developer with strong Python or Java scripting and automation experience to enhance, organize, and maintain technical documentation used as chatbot knowledge sources.

Required Skills & Experience

• 5+ years of scripting and automation experience using Python (preferred) or Java.
• Hands-on experience with Markdown and documentation-as-code practices.
• Experience with Confluence administration, content organization, page structures, and content migration.
• Strong working knowledge of Git, GitHub, Bitbucket, or similar source control management platforms.
• Experience developing automation scripts and content transformation utilities.
• Practical experience with GitHub Copilot or other AI-assisted development tools.
• Understanding of developer documentation, knowledge management, and content structuring.
• Familiarity with CI/CD pipelines and DevOps concepts.
• Excellent written communication, analytical, and documentation skills.

Key Responsibilities

• Review, analyze, and improve technical documentation used as chatbot knowledge sources.
• Convert Confluence content into Markdown and documentation-as-code formats.
• Leverage GitHub Copilot and AI-assisted development tools to improve documentation quality, consistency, and structure.
• Develop and enhance Python or Java automation scripts for content conversion, transformation, and migration.
• Maintain and manage documentation in Git, GitHub, or Bitbucket repositories.
• Collaborate with engineering and DevOps teams to optimize chatbot knowledge sources and documentation workflows.
• Troubleshoot documentation issues related to formatting, hyperlinks, images, metadata, and content structure.
• Establish documentation standards, templates, and best practices for content management.
• Support CI/CD workflows for documentation publishing, validation, and deployment.

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.