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Pacer Group

Chatbot Developer

Toronto, ON, Canada

$42 to $45 CAD / hour · Contract

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Job details

Pay: $42 to $45 CAD / hour
Job type: Contract
Apply by: Dec 6, 2026
Experience: 5+ years of scripting/automation experience using Python or Java
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Chatbot Content Developer

Location: Toronto, ON

Work Arrangement: Hybrid (1 day WFO)

Employment Type: Contract

Rate: CAD 42-45/hour

Domain: BFSI

Application Deadline: Nov. 15th, 2026

Role Summary:

Chatbot Content Developer- Documentation Modernization AI Enablement will be responsible to Review| analyze| and improve technical documentation used as chatbot knowledge sources.

Convert Confluence content into Markdown and documentation-as-code formats.
Use GitHub Copilot and AI tools to improve documentation quality and structure.
Develop and enhance automation scripts for content conversion and migration.
Maintain documentation in GitBitbucket repositories.
Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
Resolve documentation issues related to formatting| links| images| and metadata.

Skills:

5+ years of scripting/automation experience using Python or Java
Strong experience with Markdown documentation and Git-based repositories
Confluence administration, content organization, and migrations
Git, GitHub, Bitbucket, and SCM platforms
Content transformation and automation script development
Hands-on experience with GitHub Copilot or AI-assisted development tools
Documentation-as-Code practices
Strong documentation and communication skills

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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More about this job

Responsibilities

Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop content migration automation, maintain documentation in Git-based repositories, and collaborate with engineering and DevOps teams to resolve documentation issues and improve chatbot knowledge sources.

Requirements

Requires 5+ years of scripting or automation experience using Python or Java, along with strong Markdown and Git-based repository experience. Candidates should also have experience with Confluence administration and migrations, content transformation, documentation-as-code, and GitHub Copilot or other AI-assisted development tools.

Skills

Python
Java
Scripting And Automation
Markdown
Git-Based Repositories
Confluence Administration
Content Organization And Migration
Git
GitHub
Bitbucket
Content Transformation
GitHub Copilot
AI-Assisted Development
Documentation-As-Code
Technical Documentation
Communication

Visa sponsorship

Not detected in the job text

Keywords

Chatbot
Chatbot Knowledge Sources
Technical Documentation
Documentation Modernization
AI Enablement
Confluence
Markdown
Documentation-As-Code
Python
Java
Scripting
Automation
Content Conversion
Content Migration
Git
GitHub
Bitbucket
Source Control Management
GitHub Copilot
AI-Assisted Development
Engineering
DevOps
Formatting
Metadata
Banking, Financial Services, And Insurance

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