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Added 3 hours ago
DM
Control Systems Technical Specialist II
Discovery Mining Ltd
South Porcupine, ON
- Temporary
Implements change requests and project support, adhering to existing site configuration standards and change management (MOC) processes.
Added 4 hours ago
A
ILS Specialist
Actalent
Ottawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
…Support (ILS) disciplines, including Logistics Support Analysis, Configuration Management, Data Management, Obsolescence Management, and Technical Writing. As an ILS Specialist, you will…
Added 4 hours ago
A
ILS Specialist
Actalent
Calgary, AB
- $100,000 to $130,000 CAD / year
- Full-time
…Support (ILS) disciplines, including Logistics Support Analysis, Configuration Management, Data Management, Obsolescence Management, and Technical Writing. As an ILS Specialist, you will…
Added 6 hours ago
B
Technical Solutions Specialist
BusPlanner
Remote, Canada
- Full-time
- Remote
The Technical Solutions Specialist is part of BusPlanner's Projects team and provides hands-on technical troubleshooting, configuration, and implementation support across the BusPlanner…
Added 9 hours ago
AC
Engineer, Project
AVI-SPL Canada
Montreal, QC
- Full-time
…questions with all project team resources including project management, fabrication, and field…
Added 9 hours ago
M
Customer Service Representative
MigMig
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- Part-time
…reservations, a point-of-sale register, a kitchen display system, menu management, and a branded…
Added 9 hours ago
H
Biobank Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Reporting to the Provincial Manager, Healthy Future Sask, the Biobank Specialist is a provincial position responsible for the design, development, implementation, training, management,…
Added 10 hours ago
C
Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…development, implementation and support of the application. The specialist leverages modern software tools, including AI-assisted development technologies, to optimize coding efficiency,…
Added 10 hours ago
PG
Lab Systems Support Specialist
Pacer Group
Charlottetown, PE
- $23 to $25 CAD / hour
- Contract
Job Title: Laboratory Software Administrator / Lab Systems Support Specialist
Added 10 hours ago
AO
System Support Specialist
Archdiocese of Halifax-Yarmouth
Halifax, NS
- Full-time
The System Support Specialist provides timely and knowledgeable information systems management and support to parish and diocesan staff. This role responds to user requests for support on…
Added 10 hours ago
SB
Information Technology Support Technician
Sharp Brains
Windsor, ON
- $3,500 to $4,400 CAD / month
- Full-time
We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate…
Added 11 hours ago
CS
PLM Data Migration Specialist
Cynet Systems
Montreal, QC
- $65 to $70 USD / hour
- Contract
As the PLM Data Migration Specialist, the successful candidate will execute all data migration activities required to transition from PLM2020 to PLM360. The candidate will work closely with…
Added 11 hours ago
AA
Payroll and benefits specialist
Accounting Advantage
Toronto, ON · Scarborough, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are seeking a highly skilled Payroll & Benefits Specialist to fully own and execute our end-to-end payroll and benefits operations for both Canada and the United States.
Added 11 hours ago
TA
Bilingual Customer Support Specialist
Tali AI
Toronto, ON
- Full-time
Problems fixed in a way that sticks. You’ll resolve Tier I and II issues across integrations, billing, and account configuration in both languages. You’ll explain the “why” along with the…
Added 11 hours ago
SAP SD Consultant Sr.
Syntax
Thornhill, ON
Lead the design, configuration, and continuous improvement of SAP SD processes, including:
Added 12 hours ago
TI
Containerization Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
…CycloneDX formats and integration with CI/CD and vulnerability management…
Added 12 hours ago
SB
End User Support Specialist
Sharp Brains
Windsor, ON
- $3,500 to $4,200 CAD / month
- Full-time
We are looking for an End User Computing (EUC) Support Specialist to provide Level 1 IT support and assist with end-user account, device, and application management. The ideal candidate…
Added 12 hours ago
FE
Senior System Specialist (Cloud)
Future Electronics
Kirkland, QC
- Full-time
The Senior Cloud Infrastructure Specialist is responsible for the design, implementation, and evolution of Future’s enterprise cloud ecosystem, with a primary focus on Microsoft Azure and…
Added 12 hours ago
IN
Dynamics 365 ERP Techno-Functional Specialist
IKO North America
Mississauga, ON
- Full-time
…requirements gathering, process analysis, functional design, configuration validation, testing, data migration, training, and production support, and support technically integrational,…
Added 12 hours ago
Sr. Specialist - Embedded Software Developer
L3Harris Technologies
ON · Waterdown, ON
Job Title: Sr. Specialist - Embedded Software Developer
Added 13 hours ago
UA
IT Support & Security Specialist
Urban Academy
New Westminster, BC
- Full-time
The IT Support & Security Specialist plays a dual role in ensuring the stability of IT systems while maintaining cybersecurity across the organization. This position is responsible for…
Added 13 hours ago
CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
We are currently recruiting for an IT Specialist.
Added 13 hours ago
NB
FSO-ServiceNow Developer
National Bank of Canada
Montreal, QC
- Full-time
A career as a developer ServiceNow – Financial Services Operations (FSO) in National Bank's it demand Management team means working as a specialist in automating and optimising demand…
Added 14 hours ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
This Information Systems position is responsible for planning, project management, coordination and functional support of all HR Canada domains primarily, in the area of SAP Financial and…
Added 14 hours ago
SR
Engineering Documentation Specialist
Stellar Recruitment Inc.
North Vancouver, BC
- $42 to $48 CAD / hour
- Contract
Our client is seeking an Engineering Documentation Specialist with strong experience using MadCap Flare to develop, maintain, and publish high-quality technical documentation within a…

Pacer Group

Lab Systems Support Specialist

Charlottetown, PE, Canada

$23 to $25 CAD / hour · Contract

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Job details

Pay: $23 to $25 CAD / hour
Job type: Contract
Apply by: Dec 3, 2026
Experience: Typically, 1–3 years of relevant experience in laboratory software administration, IT support, application support, or a related technical environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Laboratory Software Administrator / Lab Systems Support Specialist

Location: Charlottetown, PEI, C1E 0A1 (Additional Site: Windsor, Nova Scotia, B0N 2T0)

Duration: 12 Months (Contract)

Schedule: 1st Shift | Monday–Friday

Work Arrangement: Hybrid – Primarily Onsite with Flexibility to Work from Home as Needed

Nature of Job: Laboratory Software Administration / IT Application Support

Pay Rate: $23.00 – $25.00/Hour

Job Type: Contract

Domain: Laboratory Systems / Pharmaceutical / Biotechnology / IT Support

Deadline: 11/25/2026

Position Overview

We are seeking a detail-oriented Laboratory Software Administrator / Lab Systems Support Specialist to provide day-to-day administrative and technical support for laboratory software applications within a cGMP-regulated environment.
The successful candidate will be responsible for managing user accounts and access permissions, performing password resets, monitoring data backups, restoring archived data, troubleshooting software issues, and coordinating with IT teams and software vendors.
This role will also involve conducting periodic software compliance inspections, reviewing audit trails, verifying system configurations against Standard Operating Procedures (SOPs), maintaining computer system documentation, and assisting with new software installations and deployments.
Candidates should have an understanding of cGMP requirements, 21 CFR Part 11 compliance, and change control procedures. Experience with laboratory software applications will be highly preferred.

Skills Required

Primary Skills:

Laboratory Software Administration
Laboratory Application Support
IT Support / Application Support
cGMP Compliance
21 CFR Part 11
Change Control Procedures
User Access Management
Software Troubleshooting

Secondary Skills:

Audit Trail Reviews
Data Backup and Recovery
SOP Documentation
Software Configuration
System Validation
Database Administration
Technical Support
Vendor Coordination

Relevant Laboratory Software Applications:

Empower
LabX
Omnis
Tiamo
WinUV
Microlab
SoftMax Pro
Other Laboratory Information and Instrument Software Systems

Major Job Responsibilities

Laboratory Software Administration

Manage day-to-day administration of laboratory software applications.
Add, modify, and remove user accounts in accordance with established SOPs.
Perform password resets and manage user access permissions.
Monitor software functionality and investigate system errors and user-reported issues.
Support the administration and maintenance of laboratory software systems and databases.

Data Backup and Recovery

Monitor and verify routine data backups.
Restore archived data when required.
Support data integrity and availability in accordance with internal procedures.
Coordinate with IT resources to troubleshoot backup, recovery, and system-related issues.

Compliance and Documentation

Conduct periodic inspections of laboratory software systems to verify compliance with SOPs.
Review system settings, configurations, and audit trails.
Ensure laboratory software remains aligned with applicable cGMP and 21 CFR Part 11 requirements.
Follow established change control procedures for software updates, configuration changes, and system modifications.
Develop and maintain computer system policies and documentation for new software applications.
Maintain accurate records of system administration and compliance activities.

Technical Support and System Implementation

Act as a liaison between laboratory end users, IT departments, infrastructure contractors, and software vendors.
Investigate and coordinate the resolution of software errors and technical issues.
Assist with software setup, installation, configuration, and deployment.
Support the implementation of new laboratory software applications.
Provide administrative and technical support for PCs, terminals, peripherals, and PC networks as needed.
Assist with information system databases, licensing agreements, and reporting requirements.

Site Support

Provide support primarily at the Charlottetown, PEI location.
Travel between Charlottetown, PEI, and Windsor, Nova Scotia, may be required.
Candidates must reside within reasonable commuting distance of both supported locations.

Required Qualifications

Typically, 1–3 years of relevant experience in laboratory software administration, IT support, application support, or a related technical environment.
Familiarity with working in a cGMP-regulated environment.
Understanding of 21 CFR Part 11 compliance requirements.
Knowledge of change control procedures and controlled system modifications.
Experience or familiarity with laboratory software applications such as Empower, LabX, Omnis, Tiamo, WinUV, Microlab, or SoftMax Pro.
Ability to troubleshoot software issues and coordinate with IT teams or software vendors.
Strong documentation, organizational, and problem-solving skills.
Ability to follow SOPs and maintain accurate system administration records.

Preferred Skills

Experience administering laboratory information systems or analytical instrument software.
Experience managing user access, permissions, password resets, and software configurations.
Familiarity with audit trail reviews, data backup monitoring, and archived data restoration.
Experience supporting software validation, periodic system reviews, or compliance inspections.
Exposure to computer system policy development and new software deployments.
Experience working in pharmaceutical, biotechnology, laboratory, or regulated manufacturing environments.
Relevant technical education, specialized training, or certification is an asset. Equivalent combinations of education and experience will also be considered.

Benefits

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Sick Leave

AI Usage Policy

Artificial Intelligence (AI) tools may be used to assist with recruitment activities and candidate screening. However, all final candidate evaluations and hiring decisions are made by human recruiters and hiring managers.

EEOC Compliance

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws.

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More about this job

Responsibilities

Administer laboratory software systems, including user accounts and permissions, backups and data recovery, troubleshooting, installations, and deployments. Review configurations and audit trails, maintain system documentation, support compliance with cGMP and 21 CFR Part 11, and coordinate with laboratory users, IT teams, and vendors.

Requirements

Typically requires 1–3 years of relevant laboratory software, application support, or IT experience, familiarity with cGMP environments, and an understanding of 21 CFR Part 11 and change control. Candidates should be able to troubleshoot software, follow SOPs, maintain accurate documentation, and have familiarity with laboratory applications such as Empower, LabX, Omnis, Tiamo, WinUV, Microlab, or SoftMax Pro.

Skills

Laboratory Application Support
IT Support
cGMP Compliance
21 CFR Part 11
Change Control
User Access Management
Software Troubleshooting
Audit Trail Reviews
Data Backup and Recovery
SOP Documentation
Software Configuration
System Validation
Database Administration
Technical Support
Vendor Coordination

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Sick Leave

Visa sponsorship

Not detected in the job text

Keywords

Laboratory Application Support
IT Support
cGMP
21 CFR Part 11
Change Control
User Access Management
Audit Trails
Data Backup
Data Recovery
SOPs
Software Configuration
System Validation
Database Administration
Empower
LabX
Omnis
Tiamo
WinUV
Microlab
SoftMax Pro
Pharmaceutical
Biotechnology
Laboratory Information Systems
Analytical Instrument Software
Computer System Documentation
Software Deployment
Data Integrity

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