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Sr. Cloud Applications Developer (AS/400)
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 hour ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Richmond Hill, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 hour ago
O
Sr. Cloud Applications Developer (AS/400)
OpenText
Mississauga, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 hour ago
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Project Risk Manager
Hays
Toronto, ON
- $130,000 to $132,000 CAD / year
- Full-time
Hays is proud to partner with a leading global mining organization to recruit a Senior Specialist – Project Risk Management for a permanent opportunity based in Toronto, Ontario.
Added 1 hour ago
ML
Reliability Planner
Maple Leaf Foods Inc
ON · Hannon, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Specialist, Asset Reliability Planning role at Heritage will be responsible for the development and implementation of a Proactive Maintenance Program based on sound reliability centered…
Added 2 hours ago
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Technical Solutions Specialist
BusPlanner
Remote, Canada
- Full-time
- Remote
The Technical Solutions Specialist is part of BusPlanner's Projects team and provides hands-on technical troubleshooting, configuration, and implementation support across the BusPlanner…
Added 3 hours ago
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Engineer - Ground Control
Vale
Canada
- Full-time
…Brazil. You will work collaboratively with multi-disciplinary technical studies and operations teams to meet safety and regulatory standards. In role, you will be part of a specialist team…
Added 3 hours ago
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Specialist, Technical - Business Planning Architecture
Vale
Canada
- Full-time
We are seeking a Specialist, Technical – Business Planning Architecture to join our Operating Model team in Toronto, Ontario or Sudbury, Ontario or Saint John’s, Newfoundland.
Added 3 hours ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
PLC programming, industrial automation or reliability management certification an asset.
Added 4 hours ago
RB
Process Governance Specialist
Red Bull
Chilliwack, BC
- Full-time
PLC programming, industrial automation or reliability management certification an asset.
Added 5 hours ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people.…
Added 5 hours ago
TE
Operations Intelligence & Analytics Specialist
TC Energy
Calgary, AB
- Full-time
…data, analytics, and artificial intelligence (AI) to improve asset performance, reliability, and…
Added 5 hours ago
BB
Product Data Specialist I
Best Buy Canada
Newmarket, ON
- Full-time
We’re looking for a detail-oriented Product Data Specialist to help manage and improve product information across our digital channels.
Added 5 hours ago
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Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
Analysis (RCA), defect elimination, equipment criticality assessments, risk-based maintenance, and asset lifecycle management
Added 5 hours ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
…the cycle of design and construction, and startup phases as a technical specialist or…
Added 5 hours ago
Senior Commercial Engineer
Gibson Energy
AB · Calgary, AB
Coordinates internal and external technical resources within authority, applies relevant requirements and obtains appropriate assurance or specialist support.
Added 5 hours ago
OT
IT Systems Support Specialist
Odyssey Trust Company
Calgary, AB
- Full-time
We’re looking for an IT Systems Support Specialist to join our growing company, Odyssey Trust! Our ideal candidate is someone who loves IT and wants to work with a great group of people.…
Added 5 hours ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 5 hours ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
The Associate Director is a senior client-facing role within AMCL, responsible for leading complex asset-management advisory engagements, developing trusted client relationships, and…
Added 6 hours ago
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Spécialiste mise en route / Commissioning Specialist
Veolia | North America
Montreal, QC
- Full-time
…218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration,…
Added 6 hours ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
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- Full-time
Reporting to the Asset Protection and Emergency Management Superintendent, you will be part of the Underground Department. You will undertake day-to-day operational, administrative, and…
Added 6 hours ago
PG
Lab Systems Support Specialist
Pacer Group
Charlottetown, PE
- $23 to $25 CAD / hour
- Contract
We are seeking a detail-oriented Laboratory Software Administrator / Lab Systems Support Specialist to provide day-to-day administrative and technical support for laboratory software…
Added 6 hours ago
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Senior Electrical Designer
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- Full-time
Responsible for the analysis of technical issues, aided and supported by the other specialist disciplines.
Added 6 hours ago
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Rail Maintenance Facility Director – Engineering Services
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- Full-time
Establish and oversee technical compliance frameworks, engineering standards, design variations, technical submittals and asset performance requirements. Support safety certification,…
Added 6 hours ago
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Senior Electrical Designer
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Responsible for the analysis of technical issues, aided and supported by the other specialist disciplines.

Pacer Group

Lab Systems Support Specialist

Charlottetown, PE, Canada

$23 to $25 CAD / hour · Contract

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Job details

Pay: $23 to $25 CAD / hour
Job type: Contract
Apply by: Dec 3, 2026
Experience: Typically, 1–3 years of relevant experience in laboratory software administration, IT support, application support, or a related technical environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Laboratory Software Administrator / Lab Systems Support Specialist

Location: Charlottetown, PEI, C1E 0A1 (Additional Site: Windsor, Nova Scotia, B0N 2T0)

Duration: 12 Months (Contract)

Schedule: 1st Shift | Monday–Friday

Work Arrangement: Hybrid – Primarily Onsite with Flexibility to Work from Home as Needed

Nature of Job: Laboratory Software Administration / IT Application Support

Pay Rate: $23.00 – $25.00/Hour

Job Type: Contract

Domain: Laboratory Systems / Pharmaceutical / Biotechnology / IT Support

Deadline: 11/25/2026

Position Overview

We are seeking a detail-oriented Laboratory Software Administrator / Lab Systems Support Specialist to provide day-to-day administrative and technical support for laboratory software applications within a cGMP-regulated environment.
The successful candidate will be responsible for managing user accounts and access permissions, performing password resets, monitoring data backups, restoring archived data, troubleshooting software issues, and coordinating with IT teams and software vendors.
This role will also involve conducting periodic software compliance inspections, reviewing audit trails, verifying system configurations against Standard Operating Procedures (SOPs), maintaining computer system documentation, and assisting with new software installations and deployments.
Candidates should have an understanding of cGMP requirements, 21 CFR Part 11 compliance, and change control procedures. Experience with laboratory software applications will be highly preferred.

Skills Required

Primary Skills:

Laboratory Software Administration
Laboratory Application Support
IT Support / Application Support
cGMP Compliance
21 CFR Part 11
Change Control Procedures
User Access Management
Software Troubleshooting

Secondary Skills:

Audit Trail Reviews
Data Backup and Recovery
SOP Documentation
Software Configuration
System Validation
Database Administration
Technical Support
Vendor Coordination

Relevant Laboratory Software Applications:

Empower
LabX
Omnis
Tiamo
WinUV
Microlab
SoftMax Pro
Other Laboratory Information and Instrument Software Systems

Major Job Responsibilities

Laboratory Software Administration

Manage day-to-day administration of laboratory software applications.
Add, modify, and remove user accounts in accordance with established SOPs.
Perform password resets and manage user access permissions.
Monitor software functionality and investigate system errors and user-reported issues.
Support the administration and maintenance of laboratory software systems and databases.

Data Backup and Recovery

Monitor and verify routine data backups.
Restore archived data when required.
Support data integrity and availability in accordance with internal procedures.
Coordinate with IT resources to troubleshoot backup, recovery, and system-related issues.

Compliance and Documentation

Conduct periodic inspections of laboratory software systems to verify compliance with SOPs.
Review system settings, configurations, and audit trails.
Ensure laboratory software remains aligned with applicable cGMP and 21 CFR Part 11 requirements.
Follow established change control procedures for software updates, configuration changes, and system modifications.
Develop and maintain computer system policies and documentation for new software applications.
Maintain accurate records of system administration and compliance activities.

Technical Support and System Implementation

Act as a liaison between laboratory end users, IT departments, infrastructure contractors, and software vendors.
Investigate and coordinate the resolution of software errors and technical issues.
Assist with software setup, installation, configuration, and deployment.
Support the implementation of new laboratory software applications.
Provide administrative and technical support for PCs, terminals, peripherals, and PC networks as needed.
Assist with information system databases, licensing agreements, and reporting requirements.

Site Support

Provide support primarily at the Charlottetown, PEI location.
Travel between Charlottetown, PEI, and Windsor, Nova Scotia, may be required.
Candidates must reside within reasonable commuting distance of both supported locations.

Required Qualifications

Typically, 1–3 years of relevant experience in laboratory software administration, IT support, application support, or a related technical environment.
Familiarity with working in a cGMP-regulated environment.
Understanding of 21 CFR Part 11 compliance requirements.
Knowledge of change control procedures and controlled system modifications.
Experience or familiarity with laboratory software applications such as Empower, LabX, Omnis, Tiamo, WinUV, Microlab, or SoftMax Pro.
Ability to troubleshoot software issues and coordinate with IT teams or software vendors.
Strong documentation, organizational, and problem-solving skills.
Ability to follow SOPs and maintain accurate system administration records.

Preferred Skills

Experience administering laboratory information systems or analytical instrument software.
Experience managing user access, permissions, password resets, and software configurations.
Familiarity with audit trail reviews, data backup monitoring, and archived data restoration.
Experience supporting software validation, periodic system reviews, or compliance inspections.
Exposure to computer system policy development and new software deployments.
Experience working in pharmaceutical, biotechnology, laboratory, or regulated manufacturing environments.
Relevant technical education, specialized training, or certification is an asset. Equivalent combinations of education and experience will also be considered.

Benefits

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Sick Leave

AI Usage Policy

Artificial Intelligence (AI) tools may be used to assist with recruitment activities and candidate screening. However, all final candidate evaluations and hiring decisions are made by human recruiters and hiring managers.

EEOC Compliance

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws.

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More about this job

Responsibilities

Administer laboratory software systems, including user accounts and permissions, backups and data recovery, troubleshooting, installations, and deployments. Review configurations and audit trails, maintain system documentation, support compliance with cGMP and 21 CFR Part 11, and coordinate with laboratory users, IT teams, and vendors.

Requirements

Typically requires 1–3 years of relevant laboratory software, application support, or IT experience, familiarity with cGMP environments, and an understanding of 21 CFR Part 11 and change control. Candidates should be able to troubleshoot software, follow SOPs, maintain accurate documentation, and have familiarity with laboratory applications such as Empower, LabX, Omnis, Tiamo, WinUV, Microlab, or SoftMax Pro.

Skills

Laboratory Application Support
IT Support
cGMP Compliance
21 CFR Part 11
Change Control
User Access Management
Software Troubleshooting
Audit Trail Reviews
Data Backup and Recovery
SOP Documentation
Software Configuration
System Validation
Database Administration
Technical Support
Vendor Coordination

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Sick Leave

Visa sponsorship

Not detected in the job text

Keywords

Laboratory Application Support
IT Support
cGMP
21 CFR Part 11
Change Control
User Access Management
Audit Trails
Data Backup
Data Recovery
SOPs
Software Configuration
System Validation
Database Administration
Empower
LabX
Omnis
Tiamo
WinUV
Microlab
SoftMax Pro
Pharmaceutical
Biotechnology
Laboratory Information Systems
Analytical Instrument Software
Computer System Documentation
Software Deployment
Data Integrity

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