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Added 6 mins ago
EM
Process Engineer - SMT Support
Evertz Microsystems Limited
Burlington, ON
- Full-time
The Process Engineer - SMT Support is responsible for developing, optimizing, and sustaining surface mount technology (SMT) manufacturing processes used in the production of broadcast and…
Added 6 mins ago
SE
Specialist Project Engineer
Suncor Energy
Calgary, AB
- Full-time
We are seeking a Specialist Project Engineer to lead all aspects of interactions with regulators in various Provincial jurisdictions in Canada related to Environmental Compliance, risk…
Added 21 mins ago
Civil Engineer-in-Training, Municipal Engineering
WSP
AB · Edmonton, AB
Help shape the communities where people live, work, and thrive. As a Civil Engineer-in-Training (EIT) in Edmonton, you will contribute to the planning, design, and delivery of municipal…
Added 21 mins ago
CE
Senior Plant Engineer
Cenovus Energy
Calgary, AB
- Full-time
The Process & Facilities team is seeking a Senior Plant Engineer to join their Calgary-based team, supporting Cenovus’s Conventional business. Reporting to the Sr. Manager, Process &…
Added 21 mins ago
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Construction Inspector - Conveyance
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- Full-time
Work with Construction Manager / Resident Engineer to implement methodology and criteria to resolve any non-compliance notices previously issued.
Added 21 mins ago
CL
Sr Cloud Network Engineer
Charger Logistics Inc.
Brampton, ON
- Contract
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Added 21 mins ago
EC
Project Engineer
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Project Engineer, you will provide specific services such as lines, levels, surveys, monitoring requirements, quantity take-offs and material ordering. Assists Superintendent to plan,…
Added 21 mins ago
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Plant Manager
Recochem Inc.
Nisku, AB
- Full-time
We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing…
Added 22 mins ago
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DevOps Engineer
Synechron
Montreal, QC
- Full-time
Added 36 mins ago
Electrical Engineer
City of Edmonton
AB
Are you an ambitious Electrical Engineer looking to make a direct impact on large-scale infrastructure and sustainability projects? In this role, you will work closely with our Senior…
Added 36 mins ago
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Senior Staff Software Engineer - Money Boxes
Nubank
Toronto, ON
- Full-time
…verticals, we are looking for an exceptional Senior Staff Software Engineer to serve as the chief technical authority for our Money Boxes core…
Added 36 mins ago
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R&D Engineer
University Health Network
Mississauga, ON
- Full-time
Site: 3-2400 Skymark Avenue, Mississauga, ON, Canada
Added 36 mins ago
Data Engineer - Canada - On Site
Vensure Employer Solutions
Westmount, QC
…join our team. We need an organized and communicative Data Engineer with experience organizing and transforming data with experienceworking in the HCM/PEO industry to help us navigate each…
Added 51 mins ago
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JSF Field Service Engineer
Rolls-Royce
Cherry Point, AB
- Full-time
…spares, reporting any anomalies for resolution. Provide on-site Pratt & Whitney representatives with regular updates as…
Added 51 mins ago
Plant Manager
PFX Group
Nisku, AB
We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing…
Added 51 mins ago
CL
Sr Cloud Network Engineer
Charger Logistics Inc.
Brampton, ON
- Contract
We're looking for a Sr Cloud Network Engineer to design, build and run the network that connects our cloud platforms, offices and terminals across North America. Our systems run 24/7 to…
Added 51 mins ago
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Chief Mine Engineer
Paladin Energy
Saskatoon, SK
- Full-time
…Canada's most significant new uranium developments as Chief Mine Engineer - Underground…
Added 1 hour ago
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Senior Municipal Engineer
AtkinsRéalis
Calgary, AB · Vancouver, BC
- Full-time
Join AtkinsRéalis as a Senior Municipal Engineer and play a key role in delivering municipal and utility infrastructure projects across Western Canada. Working with multidisciplinary teams…
Added 1 hour ago
A
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
Based at our home office location in Mississauga, Ontario but able to periodically support site locations as required by the project.
Added 1 hour ago
A
Project Planner/Scheduler
AtkinsRéalis
Vancouver, BC
- $100,200 to $130,000 CAD / year
- Full-time
…committed to leading our clients across our various end markets to engineer a better future for our planet and its…
Added 1 hour ago
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Field Services Engineer
DISCO HI-TEC AMERICA, INC.
Montreal, QC
- Full-time
…new ideas, and unique skills to join us as a Field Service Engineer in the Montreal, Canada…
Added 1 hour ago
RD
Quality Engineer
Randstad Digital
Toronto, ON
- Contract
Location: Toronto, ON (Hybrid – minimum 3 days per week on-site)
Added 1 hour ago
EE
Lead/ Senior Power Systems Engineer
ECG Engineering Pty Ltd
Mississauga, ON
- Full-time
We are looking for a Lead Power Systems Engineer to join our Toronto team and take technical ownership of complex power systems studies across a diverse and growing project portfolio…
Added 1 hour ago
AI
Mechanical Design Engineer
Aversan Inc.
Cambridge, ON
- $76,000 to $105,000 CAD / year
- Full-time
Interested applicants must apply directly to Intermediate Mechanical Design Engineer to be considered for this position.
Added 1 hour ago
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CHIEF OPERATING ENGINEER
Nortera
Tecumseh, ON
- Full-time
…energetic individual to join our team as a Chief Operating Engineer. Reporting to the Maintenance Manager, the successful candidate will be responsible for the safe operation, maintenance,…

Pacer Group

Voice Engineer

Calgary, AB, Canada

$55 to $58 CAD / hour · Contract

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Job details

Pay: $55 to $58 CAD / hour
Job type: Contract
Apply by: Nov 28, 2026
Experience: 5+ years of hands-on experience with Cisco voice infrastructure
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Title: Voice and Video Engineer (UCCX and CUCM)

Location: Calgary, AB

Work Arrangement: Onsite

Employment Type: Contract

Rate: CAD 55-58/hour

Domain: Utilities

Application Deadline: Nov. 15th, 2026

Skills:

5+ years of hands-on experience with Cisco voice infrastructure
Proven track record managing Calabrio Contact Center solutions
Expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting
Proven experience with Cisco Unified Communications Manager (CUCM) administration
Basic understanding of IVR software and automated messaging systems
Strong proficiency in Cisco Finesse desktop configuration and queue management
Demonstrated ability to manage BVOIP operations, POTS, and PRI line
Experience supporting mission-critical call center operations
Current Cisco certifications (CCNA Collaboration or higher)

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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More about this job

Responsibilities

Administer and support Cisco voice and contact center infrastructure, including UCCX, CUCM, Calabrio, and Cisco Finesse. Manage call center queues and telephony services, and support mission-critical operations involving BVOIP, POTS, and PRI lines.

Requirements

Requires at least five years of hands-on Cisco voice infrastructure experience, with demonstrated expertise in Calabrio, UCCX administration and scripting, CUCM administration, and Cisco Finesse. Candidates should understand IVR and automated messaging systems, have experience supporting mission-critical call centers and BVOIP/POTS/PRI services, and hold a current CCNA Collaboration certification or higher.

Skills

Cisco Voice Infrastructure
Calabrio Contact Center
Cisco Unified Contact Center Express (UCCX)
UCCX Administration
UCCX Scripting
Cisco Unified Communications Manager (CUCM)
IVR Software
Automated Messaging Systems
Cisco Finesse
Desktop Configuration
Queue Management
BVOIP Operations
POTS
PRI Lines
Call Center Operations
CCNA Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Cisco Voice Infrastructure
Calabrio Contact Center
Cisco Unified Contact Center Express (UCCX)
UCCX Administration
UCCX Scripting
Cisco Unified Communications Manager (CUCM)
IVR
Automated Messaging Systems
Cisco Finesse
Desktop Configuration
Queue Management
BVOIP
POTS
PRI Lines
Call Center Operations
CCNA Collaboration
Voice and Video Engineering
Utilities
On-site
Contract

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