Sales Assistant, Pacesetter Homes
- AB, Canada
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Title: Sales Assistant
Location: Showhomes and sales centres in Edmonton and surrounding communities.
At Pacesetter Homes, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.
Job Overview
Reporting to the Director, Sales, as the Sales Assistant, you will support the new home sales process. You also assist in maintaining the assigned show homes and sales centre and provide customers with an exceptional customer experience throughout the home buying process.
Your Day-to-day Responsibilities Will Include
You primarily work in a showhome or sales centre setting in Edmonton and surrounding areas. Hours are primarily regular business hours, with evenings and/or weekends as well as travel to off-site meetings or other show homes, occasionally required.
About Us
Pacesetter Homes is a single-family business unit of Qualico with over 65 years of building experience. Pacesetter Homes offers award winning home plans, interior design items, and finishing packages that personalize each new home we build. Pacesetter Homes operates in Western Canada, Dallas, Texas and Austin, Texas. To learn more, click here .
Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day.
#pacesetterhomesedmonton
Location: Showhomes and sales centres in Edmonton and surrounding communities.
At Pacesetter Homes, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.
Job Overview
Reporting to the Director, Sales, as the Sales Assistant, you will support the new home sales process. You also assist in maintaining the assigned show homes and sales centre and provide customers with an exceptional customer experience throughout the home buying process.
Your Day-to-day Responsibilities Will Include
- Acting as the first point of contact for customers and ensuring excellent customer service is provided.
- Providing customers with show home tours, product information and purchase process. Answering incoming calls and emails, and booking appointments.
- Assisting in qualifying potential purchasers and converting them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
- Continually inspecting and ensuring show homes and sales center are appealing and presentable.
- Supporting customers throughout the home building process and coordinating project changes. Providing updates on building progress and coordinating walkthroughs.
- Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.
- A strong communicator; you clearly express your thoughts in conversation and in written communication.
- An active listener; you seek to understand and listen to others in a non-judgmental way.
- Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
- Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
- A creative problem solver; you think outside the box for solutions without fear of failure.
- Minimum 6 months of experience in sales or sales-support related role.
- Valid driver’s licence and access to a reliable vehicle.
- Satisfactory verification of criminal record check.
- Proficient in Microsoft Office programs (Outlook, Word, Excel, SharePoint, Teams and PowerPoint), CRM and accounting software (HubSpot, NewStar).
- Prior experience working in the Residential Home Building industry is preferred.
- Enrollment or completion of a diploma/bachelor’s degree program, with a concentration in Business, International Business, Marketing/Sales preferred; equivalent combination of education and experience will be considered.
- Creating trusting and successful working relationships.
- Setting clear, measurable and achievable goals.
- Cooperating with team members in an open, positive and respectful manner.
- Staying current with technical job skills.
- Consistently meeting customer expectation.
- Taking responsibility for the outcomes of decisions and actions.
You primarily work in a showhome or sales centre setting in Edmonton and surrounding areas. Hours are primarily regular business hours, with evenings and/or weekends as well as travel to off-site meetings or other show homes, occasionally required.
About Us
Pacesetter Homes is a single-family business unit of Qualico with over 65 years of building experience. Pacesetter Homes offers award winning home plans, interior design items, and finishing packages that personalize each new home we build. Pacesetter Homes operates in Western Canada, Dallas, Texas and Austin, Texas. To learn more, click here .
Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day.
#pacesetterhomesedmonton
More about this job
Responsibilities
Support the new-home sales process by welcoming customers, providing showhome tours and product information, qualifying prospective buyers, booking appointments, and assisting with financing. Maintain appealing showhomes and sales centres, support customers during construction, coordinate changes and walkthroughs, provide progress updates, and complete administrative tasks.
Requirements
Requires at least six months of sales or sales-support experience, a valid driver's licence and reliable vehicle, satisfactory criminal record check, and proficiency with Microsoft Office, CRM, and accounting software. Residential home-building experience and business-related post-secondary education are preferred; equivalent education and experience may be considered.
Skills
- Customer Service
- Sales Support
- Communication
- Active Listening
- Problem Solving
- Appointment Scheduling
- Lead Qualification
- Financing Assistance
- Administrative Support
- Data Entry
- Calendar Management
- Microsoft Office
- HubSpot
- NewStar
- Project Coordination
Benefits
- Competitive Compensation
- Benefit Packages
- Company Matching RRSP/DPSP Program
- Employee Home Purchase Program
- Employee Discounts
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Administrative
- Construction
Keywords
- Residential Home Building
- New Home Sales
- Showhomes
- Sales Centres
- Customer Service
- Sales Support
- Lead Qualification
- Financing
- Home-Building Process
- Project Changes
- Construction Progress Updates
- Walkthroughs
- Data Entry
- Filing
- Calendar Management
- Customer Deposits
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- SharePoint
- Microsoft Teams
- Microsoft PowerPoint
- HubSpot
- NewStar
- Accounting Software
- Business
- Marketing
- Sales