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Pacesetter Homes Edmonton

Sales Assistant, Pacesetter Homes

AB, Canada
Edmonton, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 15, 2026

Original job description

Title: Sales Assistant

Location: Showhomes and sales centres in Edmonton and surrounding communities.

At Pacesetter Homes, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Director, Sales, as the Sales Assistant, you will support the new home sales process. You also assist in maintaining the assigned show homes and sales centre and provide customers with an exceptional customer experience throughout the home buying process.

Your Day-to-day Responsibilities Will Include

Acting as the first point of contact for customers and ensuring excellent customer service is provided.
Providing customers with show home tours, product information and purchase process. Answering incoming calls and emails, and booking appointments.
Assisting in qualifying potential purchasers and converting them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
Continually inspecting and ensuring show homes and sales center are appealing and presentable.
Supporting customers throughout the home building process and coordinating project changes. Providing updates on building progress and coordinating walkthroughs.
Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

As our ideal candidate, you are…

A strong communicator; you clearly express your thoughts in conversation and in written communication.
An active listener; you seek to understand and listen to others in a non-judgmental way.
Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
A creative problem solver; you think outside the box for solutions without fear of failure.

Essential Requirements

Minimum 6 months of experience in sales or sales-support related role.
Valid driver’s licence and access to a reliable vehicle.
Satisfactory verification of criminal record check.
Proficient in Microsoft Office programs (Outlook, Word, Excel, SharePoint, Teams and PowerPoint), CRM and accounting software (HubSpot, NewStar).

Preferred Qualifications

Prior experience working in the Residential Home Building industry is preferred.
Enrollment or completion of a diploma/bachelor’s degree program, with a concentration in Business, International Business, Marketing/Sales preferred; equivalent combination of education and experience will be considered.

What We Value

Creating trusting and successful working relationships.
Setting clear, measurable and achievable goals.
Cooperating with team members in an open, positive and respectful manner.
Staying current with technical job skills.
Consistently meeting customer expectation.
Taking responsibility for the outcomes of decisions and actions.

Work Conditions

You primarily work in a showhome or sales centre setting in Edmonton and surrounding areas. Hours are primarily regular business hours, with evenings and/or weekends as well as travel to off-site meetings or other show homes, occasionally required.

About Us

Pacesetter Homes is a single-family business unit of Qualico with over 65 years of building experience. Pacesetter Homes offers award winning home plans, interior design items, and finishing packages that personalize each new home we build. Pacesetter Homes operates in Western Canada, Dallas, Texas and Austin, Texas. To learn more, click here .

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day.

#pacesetterhomesedmonton

Apply on LinkedIn About employer

More about this job

Responsibilities

Support the new-home sales process by welcoming customers, providing showhome tours and product information, qualifying prospective buyers, booking appointments, and assisting with financing. Maintain appealing showhomes and sales centres, support customers during construction, coordinate changes and walkthroughs, provide progress updates, and complete administrative tasks.

Requirements

Requires at least six months of sales or sales-support experience, a valid driver's licence and reliable vehicle, satisfactory criminal record check, and proficiency with Microsoft Office, CRM, and accounting software. Residential home-building experience and business-related post-secondary education are preferred; equivalent education and experience may be considered.

Skills

Customer Service
Sales Support
Communication
Active Listening
Problem Solving
Appointment Scheduling
Lead Qualification
Financing Assistance
Administrative Support
Data Entry
Calendar Management
Microsoft Office
HubSpot
NewStar
Project Coordination

Benefits

Competitive Compensation
Benefit Packages
Company Matching RRSP/DPSP Program
Employee Home Purchase Program
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Residential Home Building
New Home Sales
Showhomes
Sales Centres
Customer Service
Sales Support
Lead Qualification
Financing
Home-Building Process
Project Changes
Construction Progress Updates
Walkthroughs
Data Entry
Filing
Calendar Management
Customer Deposits
Microsoft Outlook
Microsoft Word
Microsoft Excel
SharePoint
Microsoft Teams
Microsoft PowerPoint
HubSpot
NewStar
Accounting Software
Business
Marketing
Sales

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Work requirements

Jobs in Canada