Senior Project Manager

At Pacific Blue Cross, we're committed to improving the health and wellbeing of British Columbians. As our Senior Project Manager, you'll play a critical role in leading strategic initiatives that drive organizational transformation, enhance customer experiences, and strengthen business capabilities across the organization.

Working closely with leaders across the business, technology teams, vendors, and external partners, you'll provide leadership for complex enterprise projects from concept through implementation. You'll bring expertise in project delivery, stakeholder engagement, governance, risk management, and change leadership to ensure initiatives are delivered successfully and create lasting business value.

This is an exciting opportunity for an experienced project professional who enjoys leading large-scale initiatives, navigating complexity, and delivering meaningful outcomes. You'll have the opportunity to influence strategic decisions, build strong partnerships, and help shape the future of Pacific Blue Cross.

If you have experience as a Senior Project Manager, Program Manager, Portfolio Manager, Project Delivery Lead, Transformation Manager, PMO Leader, or Strategic Initiatives Manager, we'd love to hear from you.

Key Details

• Position Title: Senior Specialist, Payroll and Benefits
• Work Arrangement: Hybrid - 3 days in the office and 2 days’ work from home
• Office Location: 4250 Canada Way, Burnaby, BC V5G 4W6
• Classification: Exempt
• Salary Range: $100,00 - $120,000 ( Pacific Blue Cross’ compensation program is built on a pay-for-performance philosophy, rewarding both individual and organizational achievements. We determine starting salaries by considering a variety of factors, including relevant skills, education, experience, and internal equity, ensuring compensation decisions are consistent, equitable, and reflective of each candidate’s unique background and qualifications)
• Incentive Compensation Plan (ICP bonus) per year based on performance: Up to 12%
  
  

Total Rewards Highlights

• Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year and increases with years of service.
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay
  
  

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system.

Why You'll Love Working Here

• Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
• Access to an onsite fitness center and cafeteria, along with employee events and activities designed to foster a collaborative and engaging work environment.
• Access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!
• Learning and development opportunities
• Wellness initiatives and onsite amenities
  
  

Keyways This Position Makes an Impact

Success in this role means delivering strategic initiatives that enable Pacific Blue Cross to evolve, innovate, and continue providing exceptional service to our members. As a Senior Project Manager, you will help turn strategy into action by leading high-impact projects that improve customer experiences, strengthen operational effectiveness, and support long-term organizational goals.

In This Position, You Will

• Lead the successful delivery of complex enterprise projects, managing scope, timelines, budgets, resources, risks, and dependencies while ensuring projects remain aligned with strategic priorities and business objectives
• Build trusted relationships with stakeholders across the organization, facilitating collaboration between business leaders, technology teams, vendors, and external partners to drive alignment, engagement, and informed decision-making.
• Establish strong project governance and accountability, providing transparent reporting, managing project controls, facilitating steering committees, and ensuring leadership has the information required to make timely decisions.
• Drive organizational change and adoption, supporting teams through transformation initiatives, identifying impacts, removing barriers, and helping stakeholders successfully embrace new processes, systems, and ways of working.
• Deliver measurable business value and continuous improvement, identifying opportunities to enhance project delivery practices, strengthen organizational capabilities, improve customer experiences, and ensure Pacific Blue Cross realizes the full benefits of its investments.
  
  

This role is ideal for a strategic, customer-focused project leader who thrives in a collaborative environment and is passionate about delivering initiatives that make a meaningful impact for employees, members, and the communities we serve.

What You'll Bring

Required Qualifications

• Bachelor’s degree (or equivalent) in Business, Management Information Systems, Computer Science, or a related discipline.
• 8+ years of related experience in project management.
• Demonstrated experience managing complex, multi-stakeholder projects within large organizations across all project phases.
• Project Management Professional (PMP) designation or equivalent.
• Experience leading and facilitating cross-functional project teams.
• Comprehensive knowledge of project management methodologies, frameworks, and change management practices.
• Demonstrated experience balancing scope, cost, timelines, and risk to achieve project objectives.
• Demonstrated knowledge of software development lifecycles, quality assurance processes, documentation, testing, and implementation practices.
  
  

Key Competencies

• Strong stakeholder management skills with experience navigating complex internal and external relationships.
• Ability to collaborate effectively across multiple business functions within a matrix environment involving bargaining unit employees, exempt employees, contractors, and vendors.
• Ability to elicit business needs, identify critical success factors, and define delivery approaches that balance strategic and operational requirements.
• Ability to interact professionally and confidently with executives, leaders, subject matter experts, and project stakeholders at all levels.
• Lean-Agile mindset with the ability to operate effectively within an Enterprise Agile (SAFe) environment.
• Excellent interpersonal, relationship-building, leadership, and influencing skills.
• Proven ability to manage multiple initiatives, priorities, and competing demands simultaneously.
• Strong facilitation, communication, problem-solving, and decision-making capabilities.
• Team-oriented approach with a willingness to share knowledge, mentor others, and contribute to collective success.
  
  

Preferred Qualifications

• SAFe certification or equivalent Agile certification.
• Experience leading business transformation, digital transformation, or enterprise technology initiatives.
• Experience working within highly regulated, customer-focused, or healthcare-related organizations.
• Experience supporting project governance, portfolio management, and organizational change initiatives.
• Experience working with both business and technology delivery teams in Agile and hybrid delivery environments.
  
  

Ready to Apply?

If you're excited about this opportunity and eager to make an impact, we'd love to hear from you. When applying please ensure to upload your cover letter and resume. We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Diversity, Equity & Inclusion

At Pacific Blue Cross, we are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.

We believe diversity, equity, and inclusion are essential to fostering innovation, collaboration, and a strong sense of belonging. Through ongoing learning, meaningful action, and community partnerships, we continue to build an inclusive culture where employees and members can thrive.

If you require accommodation at any stage of the recruitment process, please contact careers@pac.bluecross.ca. We are committed to providing accessible and inclusive candidate experience.