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Added 12 mins ago
NS
Health Services Leader - Primary Health Care
Nova Scotia Health Authority
Truro, NS
- Full-time
Successful candidates may be eligible for a comprehensive benefits package, which includes health, dental, and travel insurance; long-term disability and life insurance coverage; and a…
Added 12 mins ago
NA
Heavy Equipment Operator (Dozer Operator) (Fort Hills)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Have a valid Class 5 Driver’s License and ability to provide a recent acceptable Driver’s Abstract
Added 12 mins ago
WC
Dispatcher
Waste Connections of Canada
Rocky View, AB
- Full-time
…and company rules, communicates with customers to determine driver needs, schedules and notifies drivers of assignments, performs a variety of other tasks. Works under general supervision;…
Added 28 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Elsa, YT
- Internship
Hecla Keno Hill offers competitive pay based on experience and a comprehensive benefits package including medical, prescription, dental, and vision insurance, plus a 6% RRSP matching…
Added 28 mins ago
UO
Custodial Worker-U, Clermont Campus
University of Cincinnati
Clermont, QC
- Part-time
…cleaning is preferred. Some positions may require a current valid driver’s license with an acceptable driving…
Added 28 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Whitehorse, YT
- Internship
Hecla Keno Hill offers competitive pay based on experience and a comprehensive benefits package including medical, prescription, dental, and vision insurance, plus a 6% RRSP matching…
Added 28 mins ago
FC
CAN Driver
FedEx Canada
Saint-Bruno, QC
- Part-time
Must possess a valid driver’s license and have a good driving record
Added 28 mins ago
FC
Customer Rep-Station
FedEx Canada
Comox, BC
- Full-time
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Added 28 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Prince George, BC
- Internship
Hecla Keno Hill offers competitive pay based on experience and a comprehensive benefits package including medical, prescription, dental, and vision insurance, plus a 6% RRSP matching…
Added 28 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Vancouver, BC
- Internship
Hecla Keno Hill offers competitive pay based on experience and a comprehensive benefits package including medical, prescription, dental, and vision insurance, plus a 6% RRSP matching…
Added 28 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Calgary, AB
- Internship
Hecla Keno Hill offers competitive pay based on experience and a comprehensive benefits package including medical, prescription, dental, and vision insurance, plus a 6% RRSP matching…
Added 28 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
AB · Edmonton, AB
- Internship
Hecla Keno Hill offers competitive pay based on experience and a comprehensive benefits package including medical, prescription, dental, and vision insurance, plus a 6% RRSP matching…
Added 28 mins ago
E
Management Trainee
Enterprise
Toronto, ON
- Full-time
We offer a robust Benefits Package including, but not limited to:
Added 58 mins ago
CH
Manager, Logistics and Distribution
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
Valid class 5 driver's license minimum with clean driver's abstract.
Added 58 mins ago
FC
Operations Supervisor-1
FedEx Canada
Prince Albert, SK
- Part-time
…station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor…
Added 58 mins ago
FC
Courier
FedEx Canada
Prince Albert, SK
- Full-time
Must possess a valid driver’s license and have a good driving record
Added 58 mins ago
FC
Seasonal Courier
FedEx Canada
Sault Ste. Marie, ON
- Part-time
…positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24…
Added 58 mins ago
E
Truck Vehicle Service Attendant - Kamloops
Enterprise
Kamloops, BC
- Full-time
We offer a robust Benefits Package including, but not limited to:
Added 58 mins ago
E
Truck Vehicle Service Attendant - Prince George
Enterprise
Prince George, BC
- Full-time
We offer a robust Benefits Package including, but not limited to:
Added 58 mins ago
FC
Ramp Agent
FedEx Canada
Richmond, BC
- Part-time
Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 58 mins ago
CC
Fleet Clerk
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
We are committed to offering a comprehensive benefits package designed to help our employees achieve their best physical, mental, financial, and overall health and well-being. This includes…
Added 58 mins ago
WC
Dispatcher
Waste Connections of Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…and company rules, communicates with customers to determine driver needs, schedules and notifies drivers of assignments, performs a variety of other tasks. Works under general supervision;…
Added 58 mins ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
…planning initiatives. The Senior Financial Analyst must be a driver with strong leadership / communication skills and have experience in leading and delivering value added business…
Added 58 mins ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
The Senior Financial Analyst must be a driver with strong leadership / communication skills and have experience in leading and delivering value added business analysis, advice, and…
Added 58 mins ago
OG
Electrical Journeyperson
Onni Group of Companies
Vancouver, BC · Kovac Electric
- Full-time
Comprehensive Benefits Package that provides extended health care, dental care, vision care, life insurance and critical illness.

Pacific Coastal Airlines

Cargo Agent (Vancouver) FT

Richmond, BC, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Pacific Coastal Airlines is looking for a permanent full-time Cargo Agent based out of the South Terminal building at the Vancouver International Airport in Richmond. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our company.

Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in a beautiful province of British Columbia.

Job Responsibilities:

Answer customer inquiries in person, over the phone and via emails
Advise on cargo rates and status
Investigate and handle customer complaints
Deal with time-sensitive shipments, notify customers of the freight arrival
Trace lost or misdirected cargo and associated records
Weigh cargo items, compute and calculate charges for services in accordance with tariff rules
Process and collect payments, prepare and issue airway bills and shipping documentation, enter shipping information into a computer
Maintain and update records on a regular basis
Lift and move cargo, ensure that it has being directed properly
Decide whether to accept or reject cargo items, provide special handling of cargo as required
Possess an excellent understanding of company products and services and effectively promote them at all times
Deliver service standards in accordance with Pacific Coastal Airlines philosophy
Represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers
Other duties as assigned

Qualifications and Competencies:

Experience in customer-facing role
Valid driver’s license
Ability to work under pressure with minimal supervision
Clear and effective communication skills
Ability to work in a time-sensitive, ever-changing environment where multitasking and problem-solving are key attributes
Comfortable using computers, credit and debit machines
Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts
Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers
Must be able to obtain and maintain designated security clearance
Capable of lifting up to 70 pounds

Why Pacific Coastal Airlines?

Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, Short Term Disability, Long Term Disability, an employee and family assistance program, paid sick days, and paid personal emergency days.

Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.

Apply today!

Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability or any other identifying characteristic.

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More about this job

Responsibilities

The Cargo Agent is responsible for managing customer inquiries, processing shipping documentation, and calculating cargo charges. They must also physically handle, weigh, and direct cargo while ensuring all safety and service standards are met.

Requirements

Candidates must have experience in a customer-facing role and possess a valid driver's license. The ability to lift up to 70 pounds and obtain security clearance is mandatory for this position.

Skills

Customer service
Cargo handling
Communication skills
Problem-solving
Multitasking
Computer literacy
Time management
Attention to detail
Professionalism
Data entry
Payment processing
Safety compliance

Benefits

Extended health
Dental
Vision
Travel medical
Life insurance
Accidental death and dismemberment
Short term disability
Long term disability
Employee and family assistance program
Paid sick days
Paid personal emergency days
Travel perks
Employee recognition and reward programs
Milestone service recognition program
Employee appreciation events

Visa sponsorship

Not detected in the job text

Keywords

Cargo Agent
Logistics
Customer Service
Airway bills
Shipping documentation
Freight
Tariff rules
Security clearance
Vancouver International Airport
Aviation
Data entry
Inventory management
Safety protocols
Time-sensitive shipments

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