Job Title: Community Manager
Primary Location: Vancouver, BC
Job Status: Full-Time, Permanent
Company Overview
Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3,000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.
Job Overview
We are seeking an experienced
Community Manager to lead the on-site team at
Fig, a new purpose-built rental community in Vancouver's Riley Park neighbourhood.
Located between Main and Fraser, Fig offers a collection of studio to three-bedroom rental homes and townhomes. Learn more about the community at https://rentatfig.com/.
This is an opportunity to help establish a welcoming, well-managed community from the beginning. You will oversee day-to-day building operations, build relationships with residents, and work closely with the property management team to address resident and operational needs.
Both live-in and live-out arrangements may be considered for this position.
Key Responsibilities
- Lead and support the on-site team, providing clear direction and coordinating daily responsibilities.
- Build positive relationships with residents and address questions, concerns, and disputes with professionalism and follow-through.
- Oversee day-to-day building operations, including maintenance requests, property inspections, and coordination with staff and contractors.
- Coordinate move-ins, move-outs, and suite turnovers to ensure homes are ready for residents.
- Manage rent collection, deposits, tenancy records, and required documentation in accordance with company policies and the BC Residential Tenancy Act.
- Monitor the condition and presentation of the property, identifying issues and coordinating timely resolution.
- Work with the property management team on resident matters, operational priorities, and property improvements.
Required Skillsets
- Strong communication and interpersonal skills, with an approachable and professional manner.
- Ability to lead a team, provide clear direction, and coordinate work with contractors.
- Strong organization and time management, with the ability to balance resident needs and building priorities.
- Sound judgment and confidence handling sensitive conversations and resident disputes.
- Proficiency with email, electronic records, and property management software.
Education and Experience
- Minimum of two years of residential property management or resident management experience.
- Strong understanding of the BC Residential Tenancy Act.
- Experience with building operations, tenancy administration, and resident relations.
Salary: $55000 - $65000 per year
