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Relief Manager

  • Penticton, BC, Canada

Salary: $7800 per year · Part-time

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Job details

Pay
Salary: $7800 per year
Job type
Part-time
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Posting language
English
Posted

Original job description

Job Title: Relief Manager

Primary Location: Penticton, BC

Job Status: 32 Consecutive Hours + Stat Holidays, Permanent

Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodations to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

We are currently seeking a Relief Manager to join our residential building management team and provide regularly scheduled relief for the Resident Manager at our buildings in Penticton, British Columbia. If you are inspired to provide our residents with an unparalleled rental experience, are genuinely enthusiastic about building meaningful connections, and are committed to doing whatever it takes to deliver exceptional customer service, please apply today!

What You'll Do

  • Providing 32 consecutive hours every week + stat holidays of relief support to the

Resident Manager.

  • Dealing with minor emergencies while acting as the relief manager.
  • Building positive tenant relations and communications.
  • Showing suites to prospective tenants as requested by the Resident Manager and/or

Property Manager.

  • Adhering to a 30-minute response time policy for inquiries from tenants, prospective

tenants and management.

  • Light cleaning (shovelling and salting as required in the winter) as requested by the

Resident Manager and/or Property Manager.

  • Ensuring excellent coordination for scheduled move-ins and move-outs when there is

tenant turnover.

  • Other reasonable duties as assigned.

Qualifications

  • Excellent organization and time management skills.
  • Excellent communication and customer service skills.
  • Strong follow-up times.
  • Exercising tact, diplomacy, and confidentiality at all times.
  • Excellent problem-solving skills and the ability to think proactively.
  • Positive and friendly attitude with staff and residents.

Salary: $7800 per year
More about this job

Responsibilities

Provide 32 consecutive hours of weekly relief support, plus coverage on statutory holidays, for the Resident Manager at residential buildings in Penticton. Respond to minor emergencies and tenant inquiries, support tenant relations and suite showings, coordinate move-ins and move-outs, and perform light cleaning and seasonal snow clearing and salting.

Requirements

The role calls for strong organization, time management, communication, customer service, and follow-up skills. Candidates should demonstrate tact, diplomacy, confidentiality, problem-solving, proactive thinking, and a positive, friendly attitude toward residents and staff.

Skills

  • Organization
  • Time Management
  • Communication
  • Customer Service
  • Follow-Up
  • Tact
  • Diplomacy
  • Confidentiality
  • Problem-Solving
  • Proactive Thinking
  • Tenant Relations
  • Emergency Response
  • Coordination
  • Cleaning

Visa sponsorship

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Categories

  • Management & Leadership
  • Customer Service & Support

Keywords

  • Residential Property Management
  • Relief Management
  • Tenant Relations
  • Customer Service
  • Tenant Communications
  • Minor Emergency Response
  • Suite Showings
  • Tenant Inquiries
  • Move-In Coordination
  • Move-Out Coordination
  • Light Cleaning
  • Snow Shovelling
  • Salting
  • Time Management
  • Organization
  • Follow-Up
  • Problem-Solving
  • Confidentiality
  • Statutory Holiday Coverage

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