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Added 29 days ago
SC
Lead, Youth Care Services
Sunshine Coast Community Services
Sechelt, BC
- $29.51 to $34.05 CAD / hour
Emergency Child Care First Aid certification is required
Added 29 days ago
RM
Director, People & Culture
Ronald McDonald House Toronto
Toronto, ON
- $100,000 to $130,000 CAD / year
As demand for services continues to grow, Ronald McDonald House Toronto is investing in the systems, leadership, and infrastructure required to scale its impact and ensure long-term…
Added 29 days ago
FS
66-2026 Manager, Family and Community Programs Permanent Full-Time
Family Services Ottawa
Ottawa, ON
- $76,343 to $100,913 CAD / year
- Full-time
oversees program planning, quality improvement,
Added 29 days ago
CR
F&B Banquet Supervisor
Canadian Rocky Mountain Resorts Ltd
Banff, AB
- $21 to $23 CAD / hour
scheduling — available for early morning shifts (as early as 6am) and late
Added 29 days ago
CR
Assistant Utilities Manager (Yoho National Park, Field, BC)
Canadian Rocky Mountain Resorts Ltd
Field, BC
- $60,000 CAD / year
overseeing, maintaining, and optimizing our complex utility systems. You will
Added 29 days ago
Production & Operations Coordinator
Boundary Mining Group
Port Coquitlam, BC
Obtain pricing, availability, and lead-time information
Added 29 days ago
BM
Shop Foreman
Boundary Mining Group
Delta, BC
- Up to $120,000 CAD / year
Lead from the shop floor. Build the next generation. Power the future at Janox.
Added 29 days ago
BM
Production Coordinator
Boundary Mining Group
Delta, BC
- Up to $92,000 CAD / year
installation of custom turnkey hydraulic systems for heavy industry throughout
Added 29 days ago
BS
Program Manager - Youth Housing
Bonaventure Support Services
Nanaimo, BC
- $34.76 to $38.9 CAD / hour
Collaborate closely with the Youth & Family Coordinator to support service planning, family engagement, transitions, and quality assurance activities.
Added 29 days ago
General Manager
Ruth’s Chris Dixon Road
Etobicoke, ON
Regularly monitor all systems in place which set and provide the required par and inventory levels of all raw products, food ingredients, and beverage, bar supply items, equipment,…
Added 29 days ago
Aquatic Biologist (Intermediate)
Envirochem
North Vancouver, BC
…& Climate Change; Environmental, Health & Safety Management Systems & Audits; Technologies & Software Engineering; and Waste & Hazardous Materials…
Added 29 days ago
Electrical Engineer, Team Lead
Intero North America
Toronto, ON
The Toronto Technology Center focuses on the development of robotic inspection systems designed to operate in challenging pipeline environments where conventional inspection tools cannot be…
Added 29 days ago
Production & Reliability Manager
Intero North America
Toronto, ON
The Toronto Technology Center focuses on the development of robotic inspection systems designed to operate in challenging pipeline environments where conventional inspection tools cannot be…
Added 29 days ago
Mechanical Designer
Intero North America
Toronto, ON
Reporting to the Lead, Mechanical Engineering, the Mechanical Designer has a solid foundation in engineering fundamentals, loves a technical challenge, has a creative mindset and takes a…
Added 29 days ago
Quality Engineer
Intero North America
Toronto, ON
Lead root cause analysis on failures and non-conformances, and follow through with corrective and preventive actions (NCR / CAPA).
Added 29 days ago
AH
Early Learning Teacher (Discovery) ABC-26-006
ABC Head Start Society
Edmonton, AB
- From $33.42 CAD / hour
…take on administrative tasks such as documentation, program planning and preparation, and participating in meetings to ensure seamless program delivery and…
Added 29 days ago
TC
Superintendent | Construction
Turner Construction Company
Toronto, ON
- $120,000 to $160,000 CAD / year
The Superintendent role is to lead, oversee, direct, and coordinate construction field activities and performance of subcontractors and Turner Self-Perform Operations (SPO) staff for…
Added 29 days ago
RQ07480:Solution Architect
Rubicon Path
Toronto, ON
ü Acts as the lead technical authority on the program and is responsible for planning all activities leading to the development of the overall solution architecture.
Added 29 days ago
RQ08210 - Sr. Systems Testing/QA Specialist
Rubicon Path
Toronto, ON
· Contribute to the testing strategy and create systems test plan and test suites (including test cases).
Added 29 days ago
RQ08127 - Sr. Business Analyst
Rubicon Path
Toronto, ON
Lead and/or participate in teams developing solutions within MTO's Transportation Safety (TS) Division.
Added 29 days ago
RQ08227 - Sr. Systems Analyst
Rubicon Path
Toronto, ON
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Added 29 days ago
RQ08183 - Sr. Project Manager
Rubicon Path
Toronto, ON
· Provide project management expertise for the planning, coordination, and execution of initiatives in support of the Community Administration Solutions Sunsetting (CASS) initiative.
Added 29 days ago
RQ08218 - Sr. Software Developer
Rubicon Path
Toronto, ON
· Responsible for integration of PowerBuilder Cloud components with external systems like SFTS and database systems
Added 29 days ago
RQ08188 - Change Management Consultant
Rubicon Path
Toronto, ON
Develop and implement change management strategies, plans and framework Lead, develop, implement and/or provide input in the development of communication plans, sponsor roadmaps,…
Added 29 days ago
RQ08248 - Sr. Systems Testing/QA Specialist
Rubicon Path
Toronto, ON
…the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and…

Pacific Smoke International Inc

Order Processing & Invoicing Representative

Markham, ON, Canada

• Position: Order Processing & Invoicing Representative Pay Range: $42,000 – 45,000 Location: Markham, Ontario

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Job details

Pay: • Position: Order Processing & Invoicing Representative Pay Range: $42,000 – 45,000 Location: Markham, Ontario
Experience: Minimum 1 year experience in an order processing or client-service-related role.
Posting language: English
Posted: Feb 25, 2026

Original job description

Position: Order Processing & Invoicing Representative

Pay Range: $42,000 – 45,000

Location: Markham, Ontario

Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for Order Processing & Invoicing Representative to join our scaling organization and help us manage customer requests.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Order Processing and invoicing Representative to join our dynamic team in Markham.

In this role, you’ll be focused on processing customer’s orders in a timely matter to keep up with customer’s demand and in accordance with our service-level agreement. Servicing customers by providing product and service information and to resolve immediate order problems.

Responsibilities:

Monitor email and sales platforms for incoming orders, quote requests, stock inquiries, and customer communications.
Process, modify, and manage sales orders, credits, returns, replacements, and invoicing within the company ERP system (NetSuite/SAP or similar).
Process customer payments and maintain accurate account records, adjusting details as necessary.
Serve as the primary point of contact for assigned B2B retail and distribution accounts, delivering exceptional service via email and inbound/outbound calls.
Manage the full customer order lifecycle, including order confirmation, tracking, delivery follow-up, and post-sales support.
Investigate and resolve issues related to shipping delays, product defects, shortages, pricing discrepancies, and account concerns in a timely and professional manner.
Collaborate closely with Sales, Client Services, Logistics/Distribution, Finance, and Product teams to ensure order accuracy, compliance, and fulfillment within service-level agreements.
Coordinate special customer requests with internal and external stakeholders.
Build and maintain strong, long-term relationships with B2B customers to foster loyalty and repeat business.
Maintain detailed records of customer interactions, issues, and resolutions within the ERP and CRM systems.
Identify recurring customer concerns or operational inefficiencies and provide improvement recommendations to leadership.
Stay current on product updates, industry regulations, and compliance requirements to provide accurate guidance to customers.
Support internal initiatives, cross-functional projects, and other duties as assigned by the Manager/Team Lead.

The Order Processing & Invoicing Representative will

Need to be an agile team player to be able to work in a very fast-paced industry we operate in. The individual needs to be highly dependable and takes pride in completing routine quickly and accurately simultaneously striving to provide the best possible service to our valued customers. While completing assigned projects and tasks is expected, self-initiative, curiosity and a willingness to provide improvement suggestions based on sound research will be an immense asset.

To be successful you should have:

Minimum 1 year experience in an order processing or client-service-related role.
Post-secondary education is an asset.
Experience in a wholesale / distribution organization is preferred.
Experience using an enterprise resource planning software. NetSuite skills is preferred.
Proficiency with Microsoft office suite tools.

Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Order Processing & Invoicing Representative at Pacific Smoke International will handle customer orders from start to finish, including invoices, returns, payments and delivery follow-up. They will also answer customer questions and fix problems like delays, shortages and pricing mistakes.

Requirements

Candidates need at least one year of order processing or client service experience. Post-secondary education, wholesale or distribution experience, ERP software skills (NetSuite preferred) and Microsoft Office proficiency are assets.

Skills

NetSuite
SAP
ERP software
CRM software
Microsoft Excel
Microsoft Office
Order processing
Invoicing
Payment processing
Account reconciliation
Returns and credits processing
Order tracking
B2B customer service
Issue resolution
Email communication
Telephone customer service
Relationship management
Data entry
Record keeping
Process improvement
Cross-functional coordination
Attention to detail

Keywords

Order Processing
Invoicing
Order Management
Accounts Receivable
Customer Service
B2B Customer Service
ERP
NetSuite
SAP
CRM
Microsoft Office
Excel
Wholesale
Distribution
Billing
Order Entry
Customer Account Management
Vaping
Markham
Ontario

Seniority

Entry level

Tools

NetSuite
SAP
CRM
Microsoft Office

Languages

English

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Work requirements

Jobs in Canada