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Added 1 month ago
Housing Support Worker - Victoria
Pacifica Housing
Victoria, BC
Full-time
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica's Supportive Housing programs. Housing Support Workers are…
Added 17 days ago
Housing Support Worker - Victoria
Pacifica Housing
Victoria, BC
Other
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica’s Supportive Housing programs. Housing Support Workers are…
Added 2 months ago
Housing Support Worker - Nikao
Pacifica Housing
Nanaimo, British Columbia
Full-time
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica's Supportive Housing programs. Housing Support Workers are…
Added 3 months ago
Housing Support Worker - Uplands Walk
Pacifica Housing
Nanaimo, British Columbia
Full-time
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica's Supportive Housing programs. Housing Support Workers are…
Added 5 months ago
Housing Support Worker - Casual
Pacifica Housing
Nanaimo, British Columbia
Full-time
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica's Supportive Housing programs. Housing Support Workers are…
Added 2 months ago
Housing Support Worker - Nikao
Pacifica Housing
Nanaimo, BC
Full-time
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica’s Supportive Housing programs. Housing Support Workers are…
Added 3 months ago
Housing Support Worker - Uplands Walk
Pacifica Housing
Nanaimo, BC
Full-time
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica’s Supportive Housing programs. Housing Support Workers are…
Added 20 days ago
Transitional Housing Support Worker
Nisa Helpline
Vancouver, BC
Contract
Transitional Housing Support Worker Job Description
Added 19 days ago
Transitional Housing Support Worker
Nisa Foundation
Vancouver, BC
Up to $26 CAD / hour
Contract
Transitional Housing Support Worker Job Description
Added 23 days ago
Housing Support Worker
Neighbours Community Homes
Canada
Full-time
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 23 days ago
Housing Support Worker
Neighbours Community Homes
Toronto, ON
Full-time
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 2 months ago
Housing Support Worker
Neighbours Community Homes
Toronto, ON
Temporary
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 2 months ago
Housing Support Worker
Neighbours Community Homes
Canada
Temporary
Housing Support Worker works alongside tenants and participants and is responsible for providing services to improve tenant mental health, housing stability, unit conditions and for…
Added 11 days ago
Second Stage Housing Support Worker
NSDP
Smithers, BC
Part-time
Northern Society for Domestic Peace (NSDP) is seeking a compassionate and dependable Second Stage Housing Support Worker to join our On Her Way Second Stage Housing program. This position…
Added 10 days ago
Housing Support Worker, FT
Dixon Hall
Toronto, ON
Full-time
The Housing Support Worker will be working Monday to Friday 9:00 AM to 5:00 PM.
Added 4 months ago
Housing Support Worker (Casual)
The Mustard SEED Society
Edmonton, Alberta
Full-time
…toward and maintain sustainable and healthy lifestyles. The Housing Support Worker is a member of a team that provides housing and facilitates support services for eighty-four mid-to-law…
Added 9 days ago
Transitional Housing Support Worker
Thunder Bay Indigenous Friendship Centre
Thunder Bay, ON
Full-time
The Transitional Housing Support Worker’s primary responsibility is to support urban Indigenous youth and young adults (ages 18-29) experiencing homelessness or at risk of insecure housing,…
Added 10 days ago
Housing Support Worker, FT
Dixon Hall
Toronto, ON
Full-time
The Housing Support Worker will be working Monday to Friday 9:00 AM to 5:00 PM.
Added 1 month ago
Emergency Housing Support Worker - Part Time
SOAR Community Services
Brantford, ON
$24.74 to $27.13 CAD / hour
Part-time
We’re Hiring: Full Time Emergency Housing Support Worker!
Added 4 days ago
Housing Services Support Worker (Part-time, Permanent)
Main Street Project Inc.
Winnipeg, MB
Part-time
In accordance with Main Street Project’s mission, goals, policies and procedures, the Housing Support Worker functions as a member of a team in providing services designed to assist…
Added 2 months ago
Housing Services Support Worker (Part-time, Permanent)
Main Street Project Inc.
Winnipeg, Manitoba
Part-time
In accordance with Main Street Project’s mission, goals, policies and procedures, the Housing Support Worker functions as a member of a team in providing services designed to assist…
Added 1 month ago
Housing Support Worker
Ontario Native Women's Association
Thunder Bay, ON
Full-time
The Housing Worker advocates and supports Indigenous people 16 years of age or older who are or are
Added 1 month ago
Housing Support Worker (FT Contract)
Ontario Native Women's Association
Thunder Bay, ON
Full-time · Contract
The Housing Worker advocates and supports Indigenous people 16 years of age or older who are or are at imminent risk of homelessness throughout the province. Priority is given to Indigenous…
Added 1 month ago
Part Time Emergency Housing Support Worker
SOAR Community Services
Brantford, ON
Part-time
We are recruiting for a Part Time Emergency Housing Support Worker. This role is a vital part of our Housing program, supporting individuals in securing emergency accommodations, a warming…
Added 11 days ago
Awake Overnight Housing Support Worker
YWCA Toronto
Toronto, ON
$57,888 CAD / year
Full-time
The Overnight Housing Support Worker (HSW) is responsible for supporting tenancy through: Eviction prevention activities in a complex permanent housing environment, developing and…

Pacifica Housing

Housing Support Worker - Casual

Nanaimo, BC, Canada

Pay: Compensation: $27.05-$29.38 per hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Apr 13, 2026

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Original job description

Position Title: Housing Support Worker

Reports to: Manager of Supportive Housing

Compensation: $27.05-$29.38 per hour

Union: BCGEU

Location: Nanaimo, BC

Schedule: Casual

Closing Date: May 22, 2026 at 4pm

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Position's Primary Objectives:

Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica's Supportive Housing programs. Housing Support Workers are accountable for delivering programs and services to tenants to support their success as residents of Pacifica Housing, including:

Delivering person-centered support services and programs following a "housing first" philosophy to tenants as part of a dedicated team;
Following prescribed policies and procedures associated with Property Management;
Supporting tenants through a PSR approach;
Advocating on behalf of tenants with community agencies;
Attending to overdoses and administering naloxone

Key Responsibilities:

Provides individualized, person-centered support to tenants, including:
preparing, documenting, implementing, monitoring and evaluating personalized support plans with each tenant;
assisting with case management by identifying potential problems and reporting any difficulties;
providing input to counsellors and other professionals with regard to the development of appropriate program plans;
monitoring client mental health and substance use and determining when to provide additional support;
recognizing, analyzing and responding to potential emergency situations;
encouraging and facilitating tenant participation in decision-making regarding housing and support policies and practices;
providing life skills training such as meal preparation, housekeeping, personal care and personal self-management skills;
assisting tenants in navigation of Ministry services;
assisting tenants with financial management including coordinating with the Public Trustee, budgeting and ensuring rent and damage deposits are made;
contributing to the evaluation of tenants' progress and preparing related reports;
supervising and supporting tenant participation in the community volunteer program;
liaising and actively planning with community resources including Assertive Community Treatment (ACT) teams, mental health and health care practitioners, police and emergency services;
coordinating referrals to essential services and programs for tenants;
providing support for a wide variety of on-site and off-site programming including life skills and recreational activities; attends appointments with tenants such as medical, psychiatric, counseling etc. (building specific);
providing support to tenants experiencing health issues including end of life support;
advocating for tenants who are experiencing oppression, stigmatization and/or discrimination within the community;
providing transition support for tenants moving in or out of supportive housing
Performs a variety of property management related functions, including:
coordinating maintenance related requests with the Property Management team;
providing direct assistance to tenants preparing for pest control (i.e bed bugs) or maintenance/repair activities;
assisting with minor repairs and maintenance (such as light bulb changes), as required
Performs administrative responsibilities, including:
maintaining reports such as statistics, logbooks, tenant daily activity records;
preparing Incident Reports for staff follow-up and for the Health and Safety Committee;
assisting the Manager with the development of protocols, policies, procedures and/or proposals;
assisting in fundraising, public relations campaigns, workshops and special events
Other related duties, including:
maintaining regular contact with, and providing back-up for team members and other staff as required;
participating in community meetings including coordinating individual case conferences

Requirements

Note: An equivalent combination of education and experience may be considered

Education:

Training and/or education in a related human/social service field is an asset
Conflict resolution/crisis prevention training and experience is an asset

Experience:

Recent and related experience preferably in the non-profit housing sector or in a related social service field
Demonstrated experience working with populations impacted by substance use and mental health challenges, homelessness, and/or other barriers to stable housing

Knowledge, Skills and Abilities:

Knowledge of the psychosocial rehabilitation model
Demonstrated ability to manage and balance role responsibilities and interpersonal dynamics in a fast paced, high pressure environment
Working knowledge of harm reduction and Housing First theory and practice
Proficient in MS Office programs including Word, Outlook and Excel

Additional Criteria for Role:

First Aid Certification is required
Naloxone administration training is required.

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

Benefits

A mission driven and meaningful working environment
Competitive salary from a Certified Living Wage Employer
Minimum six (6) percent vacation accrual rate for staff working 20+ hours per week
10.2% of straight-time pay in lieu of scheduled vacations and paid holidays paid every pay cheque for casual and temporary employees
Additional $2/hour overnight shift premium (for shifts where the majority of hours are worked between 9pm and 5am)
Excellent benefits package for permanent staff working 20+ hours per week (includes extended health and dental, life insurance, and more)
Pension Plan for permanent staff working 20+ hours per week
Employee assistance program
Wellness time for permanent staff working 20+ hours per week. Or up to 5 paid wellness days a year for casual and temporary employees
Career development and internal advancement opportunities
Organization and individual training opportunities
Social committee that includes robust team building and staff social events
Dog friendly offices

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, and diversability.

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More about this job

Responsibilities

Housing Support Workers provide ongoing support services to tenants in supportive housing programs, focusing on person-centered care and advocacy. They also perform property management functions and administrative responsibilities to ensure tenant success and safety.

Requirements

Candidates should have training or education in a related human/social service field and experience working with populations affected by substance use and mental health challenges. First Aid Certification and Naloxone administration training are required, along with a successful Vulnerable Sectors Criminal Record Check.

Skills

Person-Centered Support
Case Management
Crisis Prevention
Conflict Resolution
Mental Health Support
Substance Use Support
Life Skills Training
Advocacy
Community Resource Liaison
Emergency Response
Property Management
Administrative Skills
Team Collaboration
Report Preparation
Harm Reduction
Housing First Philosophy

Benefits

Competitive Salary
Vacation Accrual
Overnight Shift Premium
Health Insurance
Dental Insurance
Life Insurance
Pension Plan
Employee Assistance Program
Wellness Time
Career Development Opportunities
Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Housing Support
Supportive Housing
Person-Centered Care
Crisis Prevention
Mental Health
Substance Use
Life Skills
Advocacy
Community Resources
Emergency Response
Property Management
Administrative Skills
Team Collaboration
Harm Reduction
Housing First
First Aid
Naloxone
Non-Profit Sector
Social Services

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