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TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Favoriser l’engagement envers la plateforme : Collaborer étroitement avec les clients pour intégrer les analyses et recommandations de BrainBox AI dans les opérations et flux de travail…
Added 1 hour ago
PC
External Audit Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
As an External Audit Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 2 hours ago
RP
Coordinator, Digital Communications
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Our client is seeking a Coordinator, Digital Communications to join their team on a contract basis. Reporting to the Manager, Creative Content, Digital & Social Media, this role supports…
Added 2 hours ago
A&
Core Tax Incentives Manager – Technical
Alvarez & Marsal
Vancouver, BC
- Full-time
As a Manager within the A&M Tax Incentives team, you will:
Added 2 hours ago
M
Customer Success Manager
Meltwater
Toronto, ON
- Full-time
We require that you are in office most weeks 3 days per week with flexibility to 5 days per week based on team and business priorities
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Edmonton, AB
- Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…
Added 2 hours ago
K
Manager, Government Solutions
KPMG
Halifax, NS
- Full-time
As a Manager in our Government Solutions practice, you will use your strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the…
Added 2 hours ago
UO
IQC Research Development Officer
University of Waterloo
Waterloo, ON · Quantum-Nano Centre
- Full-time
Liaise with Equity Office and Office of Research Equity manager to ensure materials and training are available for faculty to support their research and recruiting efforts to facilitate…
Added 2 hours ago
UO
Production Manager
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Production Manager is critical to the management and execution of processes within the entire CEE portfolio (Industry Relations, Student Faculty Relations, Centre for Career…
Added 2 hours ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Associate Dean (AD), Equity, Diversity, Inclusion & Student Empowerment (EDI&SE), the Administrative Manager (AM) is responsible for the oversight and management of all…
Added 2 hours ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
…advising students. This position reports to the Administrative Manager/Officer and is also accountable to the Associate Chair/Director for Undergraduate Studies. In cooperation with the…
Added 2 hours ago
UO
Senior Manager, Research Contracts
University of Waterloo
Waterloo, ON
- Full-time
The Senior Manager, Research Contracts (SMRC) is responsible for negotiation of complex legal agreements governing contract research funded by industry or government departments. The SMRC…
Added 2 hours ago
UO
International Partnerships Officer
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…and renewed institutional agreements in coordination with the Manager, International Agreements related to partnerships and linkages, including MOUs, student mobility (exchanges), and…
Added 2 hours ago
B
Director, Asset & Wealth Management, Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Act as a senior credit and portfolio management lead for Asset & Wealth Manager borrowers and sponsor fund counterparties.
Added 2 hours ago
FT
Academic Advisor - CAF - Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 2 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 2 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 2 hours ago
FH
Reservations Experience Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Reporting to the Director of Rooms, the Reservations Experience Manager is responsible for leading the guest pre-arrival experience and delivering an accurate, seamless and personalized…
Added 2 hours ago
J
Staff Product Manager, Accounts & Payments
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager, Accounts & Payments based in Canada.
Added 3 hours ago
Area Manager
Rogers Communications
Toronto, ON · North York, ON
We are currently seeking a Area Manager for the Field Sales Team within the Saskatoon region. This role is directly responsible for delivering monthly, quarterly and yearly sales targets…
Added 3 hours ago
SM
Project Manager II VITAL Operations
St. Michael's Hospital
Toronto, ON
- Temporary
The Vital team is seeking a highly motivated Project Manager II to lead and develop all aspects of medium-scale projects in the Vital portfolio, lead project implementation, perform project…
Added 3 hours ago
J
Senior Mid-Market Account Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Mid-Market Account Manager based in Canada.
Added 3 hours ago
C
Organizational Change Manager
CGI
Halifax, NS
- Full-time
This role is hybrid and requires you to be at our client's and/or the CGI Halifax office a minimum of 3 days per week - subject to change at any time

Pacifica Housing

Mobile Outreach Worker

Nanaimo, BC, Canada

Compensation: $27.86-$30.26/hour · Full-time

Apply on jobs.workable.com About employer

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Job details

Pay: Compensation: $27.86-$30.26/hour
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Title: Mobile Outreach Worker

Competition: 26-060

Reports to: Manager of Supportive Housing

Union: BCGEU

Compensation: $27.86-$30.26/hour

Schedule: 8:00am - 7:00pm, Thursday to Saturday and every other Wednesday (70 hours bi-weekly)

Posting Closing Date: November 15, 2026 at 4pm

Position’s Primary Objectives:

The Mobile Outreach Worker provides individualized, person-centered support to tenants of Pacifica Housing across multiple sites and within the community. This role is designed to meet tenants where they are, extending flexible, mobile, and ongoing support services that promote housing stability, health, and overall quality of life. Guided by a harm reduction and Housing First philosophy, Mobile Outreach Workers help tenants address barriers such as mental health challenges, substance use, poverty, and social isolation while fostering resilience, autonomy, and community connection.

Mobile Outreach Workers are accountable for delivering comprehensive services that may include advocacy, crisis intervention, life skills development, health navigation, and support with financial or tenancy-related responsibilities. They also provide backup to site staff, respond to emergencies including overdoses, and act as a key connector between tenants and external community resources. By building meaningful, professional relationships and supporting tenants in achieving their individualized goals, Mobile Outreach Workers contribute to safer, healthier, and more inclusive communities.

Key Responsibilities:

Tenant Support & Advocacy

Transport, support, and advocate alongside tenants at community appointments (e.g., Ministry services, medical, psychiatric, counselling).
Provide input to supportive housing staff, counsellors, and other professionals regarding program plans.
Deliver life skills training such as meal preparation, housekeeping, personal care, self-management, and financial literacy (budgeting, rent payments, coordination with Public Trustee).
Support tenant participation in on-site and off-site programming, including life skills, wellness, and recreational activities.
Encourage tenant involvement in decision-making related to housing and support practices.
Provide transition support for tenants moving into or out of Pacifica Housing properties.
Advocate for tenants experiencing oppression, stigmatization, or discrimination in the community.

Health, Wellness & Crisis Response

Monitor tenant mental health and substance use, identifying when additional support is needed.
Recognize, analyze, and respond to emergencies, including overdose response and naloxone administration.
Provide support to tenants with health-related needs, including end-of-life care.
Liaise and coordinate with community resources such as Assertive Community Treatment (ACT) teams, health practitioners, police, emergency services, and other external supports.

Community Engagement & Programs

Supervise and support tenant participation in community volunteer programs.

Assist with the food access program to ensure tenants have reliable access to nutritious meals.

Foster opportunities for tenants to connect with meaningful activities that build skills and community relationships.

Property Support

Provide direct assistance to tenants preparing for pest control treatments or maintenance/repair activities.
Perform light maintenance and minor repairs (e.g., changing light bulbs) as required.

Administration & Reporting

Maintain up-to-date case notes, tenant records, statistics, and logbooks.
Prepare incident reports for staff follow-up and Health & Safety Committee review.
Participate in case management, identifying potential challenges and reporting concerns.
Assist Team Leads with developing protocols, policies, procedures, and proposals.
Contribute to fundraising, public relations campaigns, workshops, and special events as required.

Collaboration & Teamwork

Provide backup support for site staff and maintain regular communication with team members.
Participate in interdisciplinary team meetings, case conferences, and community partner discussions.
Contribute to a safe, respectful, and inclusive housing environment through teamwork and professional communication.

Other Duties as Required

Carry out related responsibilities that support tenants, programs, and the organization’s mission.
Engage in organizational initiatives, staff training, and community events.

Qualifications (minimum Education and Experience requirements):

Note: An equivalent combination of education and experience may be considered.

Education:

Training and/or education in a related human/social service field is an asset
Conflict resolution/crisis prevention training and experience is an asset

Experience:

Recent and related experience preferably in the non-profit housing sector or in a related social service field
Demonstrated experience working successfully with populations impacted by homelessness, addictions, mental health issues and/or other barriers to stable housing
Training and/or experience in conflict resolution/crisis prevention

Knowledge, Skills and Abilities:

Knowledge of the psychosocial rehabilitation model
Demonstrated ability to work independently and be part of an integrated community team
Knowledge of and belief in the value of harm reduction and “Housing First” theory and practices
Demonstrated conflict management/crisis prevention skills
Demonstrated ability to manage and balance role responsibilities and interpersonal dynamics in a fast paced, high pressure environment
Proficient in MS Office programs including Word, Outlook and Excel
General proficiency using a mobile phone to e-mail, text, call and manage calendar appointments

Additional Criteria for Role:

Completion of a Criminal Record Check with the Vulnerable Sector is required before employment commences.
First Aid Certification is required.
Naloxone administration training is required.
Must have valid driver’s license and access to a reliable vehicle with a minimum of $2 million liability ‘business class’ insurance.

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

A mission driven and meaningful working environment.
Competitive salary from a Certified Living Wage Employer.
Minimum six (6) percent vacation accrual rate for all regular employees
Excellent benefits package for regular employees (includes extended health and dental, life insurance, and more).
Competitive BCGEU Pension Plan.
Employee assistance program.
Wellness time.
Career development and internal advancement opportunities.
Organization and individual training opportunities.
Robust team building and staff social events.
Dog friendly offices.

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Mobile Outreach Worker provides individualized, person-centered support to tenants to promote housing stability, health, and quality of life. They perform crisis intervention, advocacy, life skills training, and coordinate with community resources to address barriers like mental health and substance use.

Requirements

Candidates should have experience in the non-profit housing or social service sector, particularly with populations facing homelessness or mental health challenges. A valid driver's license, access to a reliable vehicle with business insurance, and relevant certifications like First Aid and Naloxone administration are required.

Skills

Harm reduction
Housing first
Crisis intervention
Case management
Advocacy
Life skills training
Conflict resolution
Mental health support
Substance use support
Naloxone administration
Documentation
Community engagement
Interdisciplinary teamwork
Financial literacy support
Health navigation

Benefits

Extended health and dental
Life insurance
BCGEU Pension plan
Employee assistance program
Wellness time
Career development
Internal advancement opportunities
Training opportunities
Team building events

Visa sponsorship

Not detected in the job text

Keywords

Mobile Outreach
Supportive Housing
Harm Reduction
Housing First
Crisis Intervention
Case Management
Mental Health
Substance Use
Naloxone
Advocacy
Life Skills
Social Services
BCGEU
Community Resources
Conflict Resolution
Documentation
Incident Reporting
Health Navigation
Vulnerable Sector Check
First Aid

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Jobs in Canada