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Added 19 mins ago
AG
Executive Assistant / Receptionist Coordinator
Artitalia Group Inc.
Montréal-Est, QC
- Full-time
As the Executive Assistant & Reception Coordinator, you will be the face of Artitalia Group and the administrative backbone of our executive office. You will be responsible for creating an…
Added 19 mins ago
CO
Coordinator, Customer Experience
City of Brampton
Brampton, ON
- Full-time
Added 19 mins ago
A
transportation logistics coordinator
Artopex
Granby, QC
- Full-time
Added 19 mins ago
PS
Operations Coordinator
Precision Specialized Inc.
Burford, ON
- Full-time
We're looking for an Operations Coordinator who thrives in a fast-paced environment and wants to build a career in specialized transportation and logistics. If you're organized, enjoy…
Added 1 hour ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Project Coordinator supports the planning and implementation of full-cycle capital and procurement projects within the Business Management Office, such as liaising with various internal…
Added 1 hour ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Project Coordinator supports the planning and implementation of full-cycle capital and procurement projects within the Business Management Office, such as liaising with various internal…
Added 1 hour ago
CH
Registered Nurse
Covenant Health Canada
Killam, AB
- Full-time
…progress and patient/resident response. Acting as an advocate, coordinator and liaison for the patient/resident, the RN identifies needs and sets priorities in collaboration with the…
Added 2 hours ago
CO
Programmer, Generalist
City of Brampton
Brampton, ON
- Full-time
Reporting to the Coordinator, this position provides direct supervision to contract, part-time and volunteer support staff to ensure quality program delivery and excellent customer service…
Added 2 hours ago
NF
LEARNING & COMPLIANCE COORDINATOR (MATERNITY LEAVE REPLACEMENT | FIXED TERM) Featured
Northumberland Ferries Limited
Charlottetown, PE
- Full-time
LEARNING & COMPLIANCE COORDINATOR (MATERNITY LEAVE REPLACEMENT | FIXED TERM)
Added 3 hours ago
C&
Client Coordinator and Quality Control Associate
C & V Income Tax Services
London, ON
- Internship
This role blends client-facing responsibilities with essential document management tasks. As the Client Coordinator, you will represent C & V Income Tax Services, serving as the first point…
Added 3 hours ago
KR
People Operations Coordinator
Kassen Recruitment
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The People Operations Coordinator will be responsible for maintaining accurate employee information and coordinating key activities throughout the employee lifecycle. The position combines…
Added 4 hours ago
TM
Research Events & Administration Coordinator
Toronto Metropolitan University
Toronto, ON
- Temporary
What happens when groundbreaking research has a story that deserves to be seen, heard, and shared? As Research Events & Administration Coordinator in the OVPRI, you'll help bring TMU's…
Added 5 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Synergy Projects Ltd. is seeking a Project Coordinator/Senior Project Coordinator to work with the project team towards the timely coordination of workflow regarding construction projects,…
Added 5 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…Management’s investment product platform and serves as the primary coordinator for product-related inquiries from advisors, sales teams and internal business…
Added 5 hours ago
NE
Human Resources Coordinator - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
…several areas of HR, including recruitment, onboarding, employee administration, campus recruitment, employee engagement, and HR projects. This role is ideal for a student looking to gain…
Added 5 hours ago
CD
Facilitator, Training and Development
CNIB Deafblind Community Services
Ottawa, ON
- $30.9 to $38.65 CAD / hour
- Contract
Maintain accurate training records and support Learning Management System (LMS) administration.
Added 6 hours ago
CO
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
- Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 6 hours ago
DE
Office Administrator
Design Electronics
Niagara Falls, ON
- Full-time
…or escalating issues. You’ll work closely with our Finance Coordinator, who supports accuracy and controls within several of these…
Added 6 hours ago
NC
Receptionist (Maternity Leave Replacement)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Logistics Coordinator: You will be the go-to person for organizing the details that make our office run smoothly, including:
Added 7 hours ago
BD
Resource Development Coordinator
Blue Door Support Services
East Gwillimbury, ON
- Part-time
Reporting to the Resource Development Manager, the Bingo Volunteer Coordinator supports the coordination and scheduling of volunteers for Blue Door’s Bingo activities. The Coordinator is…
Added 7 hours ago
SM
Clinical Coordinator – South West Calgary
Snore MD
Calgary, AB
- Full-time
We’re currently seeking a Clinical Coordinator to join our new clinic in Aspen, Calgary (T3H 0N6), ideally someone who lives locally and values being part of their community.
Added 7 hours ago
MM
French Language Services Coordinator
Manitoba Métis Federation
Winnipeg, MB
- $57,525 to $70,812 CAD / year
- Full-time
The MMF seeks to fill one full-time French Language Services Coordinator position within our Languages Department located at 200 Main Street in Winnipeg, MB. The coordinator will coordinate…
Added 7 hours ago
COORDINATOR TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
Added 7 hours ago
COORDINATOR VENDOR MANAGEMENT
City of Toronto
Toronto, ON
Job Title: COORDINATOR VENDOR MANAGEMENT (CONTRACTED SERVICES)
Added 8 hours ago
S
Project Coordinator
SMARTFOX
ON · Ontario, Canada
- $50,000 to $70,000 CAD / year
- Full-time
0 to 5 years' experience in construction, civil engineering, project administration, or a related role (strong internships, co-ops and career changers are welcome)

Pacifica Housing

Resident Services Coordinator

Victoria, BC, Canada

Compensation: $29.06-$31.50/hour · Full-time

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Job details

Pay: Compensation: $29.06-$31.50/hour
Job type: Full-time
Experience: A minimum of 2 years related property management experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Title: Resident Services Coordinator (RSC)

Posting Number: 26-066

Reports to: Manager of Resident Services

Union: BCGEU

Compensation: $29.06-$31.50/hour

Schedule: 8:30am-4:30pm, Monday-Friday (75 hours bi-weekly)

Status: Full Time, Permanent

Posting Closing Date: October 20, 2026 at 4pm

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Key Responsibilities:

The Resident Services Coordinator supports the Associate Director of Housing in meeting effective operation and prudent management of our residential properties with a resident-focused approach.

Contributes to ensuring a high occupancy rate by:

Arranging viewings with potential residents and following up with prospective renters
Completing the move-in process with new residents
Taking early preventative action when a resident is struggling or failing to meet their tenancy responsibilities
Collaborating with other departments to support housing security and stabilization efforts to minimize evictions
Completing the move-out process, updating the required data-bases and collaborating with maintenance and supportive housing staff as required to ensure an expedited suite turnover process takes place

Tenancy Management and Resident Communication:

Timely response to resident communication including complaints and inquiries
Records and maintains resident unit files in Yardi (property management software), and hardcopy including all tenancy related records
Prepares and delivers resident correspondence including but not limited to warning letters and notices to end tenancy
Works with residents to create and track payment plans as required and that chargeback procedures are followed
Ensures appropriate and effective communication takes place with residents, provide responses where required, including as a direct liaison with residents and external stakeholders as required
Works with the Finance Department to ensure timely collection of rent and tracking of accounts receivable
Prepares evidence and documentation to be submitted for and participates in hearings at the Residential Tenancy Branch (RTB) and represents the Society in RTB proceedings

Performs a variety of administrative functions including:

Undertaking move-ins/move-outs and unit showings
Processing rent/subsidy changes as per BC Housing guidelines
Implementing rent increases in accordance to RTB requirements
Ensuring tenancy agreements are up to date and adequately protect Pacifica Housing
Providing monthly reports to the Manager of Resident Services on internal housing statistics
Follow up on reports from property inspections and maintenance visits that indicate any action needs to be taken by the resident in order to comply with their tenancy agreement
Cross-training with coordinator positions in other departments
Perform other related duties as required including providing vacation and other coverage to Pacifica Coordinators as required

Please note that a combination of experience and education may be considered.

Education:

Secondary school graduation
Certificate or diploma in Office Administration

Experience:

A minimum of 2 years related property management experience.

Knowledge, Skills and Abilities:

Strong organizational and time management skills
Demonstrated conflict resolution skills
Knowledge of the Residential Tenancy Act
Ability to operate as part of an interdisciplinary team
Proficient in MS Office programs including Word, Outlook and Excel
Knowledge of Yardi Property Management software an asset

Additional Criteria for Role:

Completion of a Criminal Record Check is required before employment commences
Must have valid driver’s license and access to a reliable vehicle with a minimum of $2 million liability ‘business class’ insurance
Current basic First Aid Certificate

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

A mission driven and meaningful working environment.
Competitive salary from a Certified Living Wage Employer.
Minimum six (6) percent vacation accrual rate for all permanent staff
Excellent benefits package for full-time employees (includes extended health and dental, life insurance, and more).
Competitive BCGEU Pension Plan.
Employee assistance program.
Wellness time.
Career development and internal advancement opportunities.
Organization and individual training opportunities.
Dog friendly offices.

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, and diversability.

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More about this job

Responsibilities

The Resident Services Coordinator supports the effective operation of residential properties by managing move-in/move-out processes and maintaining high occupancy rates. They also handle tenancy management, including resident communication, rent collection, and representing the organization at Residential Tenancy Branch hearings.

Requirements

Candidates must have a secondary school diploma and a certificate or diploma in Office Administration. A minimum of 2 years of related property management experience is required, along with a valid driver's license and a clean criminal record check.

Skills

Property management
Conflict resolution
Time management
Organizational skills
Residential Tenancy Act knowledge
Yardi software
Microsoft Office
Communication
Data entry
Record keeping
Administrative support
Customer service

Benefits

Extended health insurance
Dental insurance
Life insurance
Pension plan
Employee assistance program
Wellness time
Career development opportunities
Internal advancement opportunities
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Residential Tenancy Act
Yardi
Tenancy Agreements
Rent Collection
Conflict Resolution
Administrative Support
Housing Security
Move-in
Move-out
BC Housing
Residential Tenancy Branch
Microsoft Word
Microsoft Outlook
Microsoft Excel
Criminal Record Check
Vulnerable Sectors Check
First Aid
Social Housing
Property Inspections

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