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Added 11 mins ago
CB
Licensed Plumber
Certified Building Systems
Mississauga, ON
- $35 to $55.65 CAD / hour
- Full-time
- On-site
Added 11 mins ago
TC
Class 1 Company Driver - Super B Bulk 282
Tri-Line Carriers LP
AB · Edmonton, AB
- Full-time
Valid Class 1A Driver’s License - minimum 5 years highway experience required
Added 11 mins ago
NA
Primary Care Network (PCN) Recovery Worker
Norfolk and Waveney Mind
South Norfolk, MB
- Full-time
…appropriate community venues. Due to the nature of the role, a valid driver’s license and access to a vehicle are essential. Business insurance is also required. Mileage is reimbursed at…
Added 11 mins ago
R
B2B Field Sales / Outside Sales Rep
RYSE
Toronto, ON
- $45,000 to $150,000 CAD / year
- Full-time
…communities, hotels, property managers, and other businesses that can sell, install, specify, or purchase MOTORYSE…
Added 11 mins ago
AU
Security Guard-patient watch
Allied Universal
Cornwall, ON
- Part-time
Monitor and control access to the site, ensuring that only authorized persons can enter.
Added 11 mins ago
CC
Specialist, Tax
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
Added 11 mins ago
WC
HR Generalist
Waste Connections of Canada
Woodbridge, ON
- Full-time
Driver’s License and access to a personal vehicle to travel to various locations within Southwestern Ontario
Added 11 mins ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
Added 11 mins ago
CC
Sales Development Manager, Relief (8-Month Contract)
Coca-Cola Canada Bottling Limited
Victoria, BC
- Contract
Must have a valid driver's license and driving record free from any major violations for the past three (3) years.
Added 11 mins ago
CC
Class 1 Shipper/Receiver
Coca-Cola Canada Bottling Limited
Saskatoon, SK
- Full-time
Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
Added 11 mins ago
ZA
Sales Consultant - Alta Nissan Richmond Hill (26315)
Zanchin Automotive Group
Richmond Hill, ON
- Full-time
As an integral part of the “we can do that” operation, this position is responsible for performing a variety of duties related to selling vehicles and providing customer excellence.…
Added 11 mins ago
CC
Edmonton - Full-time Merchandiser (Night Shift)
Coca-Cola Canada Bottling Limited
Edmonton, AB
- Full-time
Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
Added 12 mins ago
A
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- Full-time
Added 26 mins ago
F
DZ Propane/Fuel Truck Driver - Lucknow District Co-operative Inc. - Lucknow, ON
FS
Lucknow, ON
- Full-time
OVERVIEW & PURPOSE STATEMENT: Lucknow District Co-operative Inc. has an opening for a DZ Energy Driver based out of Lucknow, ON. This is a full-time position with benefits. Under the…
Added 26 mins ago
HH
HVAC Project Manager
Hammer's Heating & Cooling
Pitt Meadows, BC
- Full-time
…hands-on knowledge of installation, service, and repair who can effectively coordinate technicians, materials, suppliers, schedules, budgets, and customer…
Added 27 mins ago
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Pipefitter Apprentice/Laborer
Tritech Group Ltd.
Langley (City), BC
- Full-time
…is a great role for someone who likes variety in their role, can manage multiple priorities, and likes to take initiative. This is a permanent full-time position with opportunities to…
Added 27 mins ago
M
Traffic Control Person(TCP)/Lane Closure Technician(LCT)
Mainroad
Victoria, BC
- Full-time
Valid Class 5 driver's licence and reliable transportation to travel to various jobsites throughout the Greater Victoria area
Added 27 mins ago
T
Senior Finance Analyst-Infrastructure & Engineering
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 35 mins ago
CA
Driver 5 Ton Truck
Can Am Produce
Vancouver, BC
- From $19 CAD / hour
- Full-time
- On-site
Job Overview* We are seeking a dedicated and skilled Truck Driver to join our logistics team. The ideal candidate will be responsible for transporting goods safely and efficiently to…
Added 36 mins ago
TP
tire technician
Tireland Performance Centre Ltd.
North Vancouver, BC
- $20 to $30 CAD / hour
- Full-time
- On-site
Added 37 mins ago
W
HVAC Installer
WiserAire
Winnipeg, MB
- From $63,000 CAD / year
- Full-time
- On-site
…for the clients. *You will be the right fit if:* * You have a can-do spirit with a passion to getting things done beyond expectation. * You are a people person who have excellent…
Added 38 mins ago
ST
Spare School Bus Driver
Southland Transportation
Medicine Hat, AB
- From $27.03 CAD / hour
- On-site
Spare School Bus Driver - Flexible Shifts that Suit your Lifestyle* SOUTHLAND Transportation is seeking dedicated *Spare School Bus Drivers* to join our dynamic team! Hours are flexible and…
Added 41 mins ago
KI
Assembler-Furniture
Krug Inc
Kitchener, ON
- $19.13 to $24.3 CAD / hour
- Full-time
- On-site
Added 42 mins ago
AS
EVENT AND PROGRAM COORDINATOR - RICHMOND, BC
Al-Ayn Social Care Foundation Canada
Richmond, BC
- Full-time
Find opportunities and collaborate for local and national events in which Al-Ayn Canada can participate.
Added 42 mins ago
WT
Delivery Driver
Water Treatment Equipment Co
Peterborough, ON
- Full-time
Culligan Water is currently seeking a Route Driver to join our team. The Route Driver performs deliveries along a specific route and handles invoicing and collections. Additionally, drivers…

Pacifica Housing

Resident Services Coordinator

Victoria, BC, Canada

Compensation: $29.06-$31.50/hour · Full-time

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Job details

Pay: Compensation: $29.06-$31.50/hour
Job type: Full-time
Apply by: Apr 3, 2027
Experience: A minimum of 2 years related property management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Title: Resident Services Coordinator (RSC)

Posting Number: 26-066

Reports to: Manager of Resident Services

Union: BCGEU

Compensation: $29.06-$31.50/hour

Schedule: 8:30am-4:30pm, Monday-Friday (75 hours bi-weekly)

Status: Full Time, Permanent

Posting Closing Date: October 20, 2026 at 4pm

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Key Responsibilities:

The Resident Services Coordinator supports the Associate Director of Housing in meeting effective operation and prudent management of our residential properties with a resident-focused approach.

Contributes to ensuring a high occupancy rate by:
Arranging viewings with potential residents and following up with prospective renters
Completing the move-in process with new residents
Taking early preventative action when a resident is struggling or failing to meet their tenancy responsibilities
Collaborating with other departments to support housing security and stabilization efforts to minimize evictions
Completing the move-out process, updating the required data-bases and collaborating with maintenance and supportive housing staff as required to ensure an expedited suite turnover process takes place
Tenancy Management and Resident Communication:
Timely response to resident communication including complaints and inquiries
Records and maintains resident unit files in Yardi (property management software), and hardcopy including all tenancy related records
Prepares and delivers resident correspondence including but not limited to warning letters and notices to end tenancy
Works with residents to create and track payment plans as required and that chargeback procedures are followed
Ensures appropriate and effective communication takes place with residents, provide responses where required, including as a direct liaison with residents and external stakeholders as required
Works with the Finance Department to ensure timely collection of rent and tracking of accounts receivable
Prepares evidence and documentation to be submitted for and participates in hearings at the Residential Tenancy Branch (RTB) and represents the Society in RTB proceedings
Performs a variety of administrative functions including:
Undertaking move-ins/move-outs and unit showings
Processing rent/subsidy changes as per BC Housing guidelines
Implementing rent increases in accordance to RTB requirements
Ensuring tenancy agreements are up to date and adequately protect Pacifica Housing
Providing monthly reports to the Manager of Resident Services on internal housing statistics
Follow up on reports from property inspections and maintenance visits that indicate any action needs to be taken by the resident in order to comply with their tenancy agreement
Cross-training with coordinator positions in other departments
Perform other related duties as required including providing vacation and other coverage to Pacifica Coordinators as required

Requirements

Please note that a combination of experience and education may be considered.

Education:

Secondary school graduation
Certificate or diploma in Office Administration

Experience:

A minimum of 2 years related property management experience

Knowledge, Skills and Abilities:

Strong organizational and time management skills
Demonstrated conflict resolution skills
Knowledge of the Residential Tenancy Act
Ability to operate as part of an interdisciplinary team
Proficient in MS Office programs including Word, Outlook and Excel
Knowledge of Yardi Property Management software an asset

Additional Criteria for Role:

Completion of a Criminal Record Check is required before employment commences
Must have valid driver's license and access to a reliable vehicle with a minimum of $2 million liability ‘business class' insurance
Current basic First Aid Certificate

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

Benefits

A mission driven and meaningful working environment
Competitive salary from a Certified Living Wage Employer
Minimum six (6) percent vacation accrual rate for all permanent staff
Excellent benefits package for full-time employees (includes extended health and dental, life insurance, and more)
Competitive BCGEU Pension Plan
Employee assistance program
Wellness time
Career development and internal advancement opportunities
Organization and individual training opportunities
Dog friendly offices

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, and diversability.

Apply About employer

More about this job

Responsibilities

Coordinate resident services and tenancy processes, including viewings, move-ins and move-outs, resident communications, payment plans, rent collection coordination, and tenancy documentation. Support occupancy and housing stability, prepare for and represent the organization in Residential Tenancy Branch proceedings, and complete reporting and administrative duties.

Requirements

Requires secondary school graduation and an Office Administration certificate or diploma, with at least two years of related property management experience; a combination of education and experience may be considered. Candidates need organizational, time-management, and conflict-resolution skills, knowledge of the Residential Tenancy Act, Microsoft Office proficiency, a valid driver’s license and reliable vehicle with business-class insurance, current basic First Aid, and successful criminal record checks.

Skills

Property Management
Tenancy Management
Resident Communication
Conflict Resolution
Organization
Time Management
Residential Tenancy Act Knowledge
Interdisciplinary Collaboration
Microsoft Word
Microsoft Outlook
Microsoft Excel
Rent Collection
Recordkeeping
Administrative Coordination
First Aid

Benefits

Minimum Six Percent Vacation Accrual
Extended Health and Dental Benefits
Life Insurance
BCGEU Pension Plan
Employee Assistance Program
Wellness Time
Career Development and Advancement Opportunities
Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Resident Services
Tenancy Management
Residential Tenancy Act
Residential Tenancy Branch
Yardi
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Move-In Coordination
Move-Out Coordination
Unit Showings
Rent Collection
Accounts Receivable
Payment Plans
Rent Subsidies
Tenancy Agreements
Eviction Prevention
Housing Stabilization
Conflict Resolution
Resident Records
Criminal Record Check
Vulnerable Sector Check
First Aid
Driver’s License
Business-Class Vehicle Insurance

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