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Added 3 mins ago
LA
Avionics Engineer
Logic Air
Blainville, QC
- Full-time
Under the supervision of and in collaboration with the Director of Maintenance and Engineering (D.M. & E.), the candidate will perform the following duties:
Added 3 mins ago
DC
M&A and FP&A Analyst
Dillon Consulting Limited
London, ON
- Full-time
Target Evaluation & Valuation: Support the Director of M&A in financial modelling, valuation, and evaluating potential acquisition targets.
Added 3 mins ago
CO
Manager, Finance and Risk
College of Naturopaths of Ontario
Toronto, ON
- Full-time
Assisting the Director, Operations in the development of Council briefing materials and supporting documents, as needed.
Added 3 mins ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 5 mins ago
VS
Partner Acquisition Manager
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Remote, Canada
- $80,750 to $109,250 CAD / year
- Full-time
- Remote
Reporting into the Director, Partner Development, you will be responsible for acquiring, onboarding, and growing Vena Partners. You will help shape our Partner Sales organization into a…
Added 5 mins ago
TN
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- Full-time
Reports to: Associate Health Director Programs
Added 19 mins ago
NC
Director of Development
Nature Conservancy of Canada/Conservation de la nature Canada
AB · Alberta, Canada
- Full-time
…of Canada (NCC) is looking for an energetic and experienced Director of Development to join a team committed to protecting our most important natural areas and the plants and animals they…
Added 19 mins ago
SE
Assistant Site Superintendent, StreetSide Edmonton
StreetSide Edmonton
AB · Edmonton, AB
- Full-time
Reporting to the Director, Operations, as the Assistant Site Superintendent you will oversee on-site construction activities and assist in ensuring construction follows established design…
Added 30 mins ago
RS
Director, Customer Success Operations & Education
Redwood Software
Toronto, ON
- $150,000 to $170,000 CAD / year
As a Director, Customer Success Operations & Education you will be responsible for leading the operating strategy, infrastructure, and customer learning ecosystem supporting Redwood’s…
Added 30 mins ago
HC
Sales Director, Canada
Harris Computer
ON
- Full-time
Own all strategic and tactical new business development activity within Canada, with primary focus on delivering against agreed revenue targets for SaaS and Professional Services, across…
Added 48 mins ago
MF
Director Threat Intelligence
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 48 mins ago
V
Graphic Designer
Vessi
Vancouver, BC
- Full-time
…across customer-facing channels from initial brief and concept development through final execution, production handover, and delivery. Working from creative strategy and art direction, this…
Added 1 hour ago
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Halifax, NS
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Added 1 hour ago
Digital Content Creator
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Toronto, ON
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Added 1 hour ago
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Vice President of Engineering
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Canada
- Full-time
Lead and develop the engineering organization, including team structure, hiring, performance, and leadership development.
Added 1 hour ago
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Senior IPP Accountant
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Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
I’m currently working with a Vancouver-based real estate development company that is looking to add a Senior IPP Accountant to their growing team. They are a lean, entrepreneurial…
Added 1 hour ago
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Research Manager
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Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
…performance. In this role, you will report directly to the director and supervise the work of 1-2…
Added 1 hour ago
BB
3D FX Artist
Brown Bag Films
Toronto, ON
- Contract
To create FX assets for a CG animated series based on the visual and narrative requirements established by the Art Director and episodic Director, while working within the technical…
Added 1 hour ago
N
Mgr, Workforce Mgmt & Capacity Planning
Northwestel
Yellowknife, NT
- Full-time
…Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are First Nation, Inuit,…
Added 1 hour ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON · CAN > ON > Mississauga > Viscount
- Full-time
To execute all tasks using dedicated software tools such as Master Control and SharePoint (or other applicable software tools). This includes accurately inputting and timely updating data,…
Added 1 hour ago
MS
Catering & Conference Services Manager
Markham Suites Hotel Limited
Markham, ON
- $6,000 to $65,000 CAD / year
- Full-time
Complete all mandatory training and development programs.
Added 1 hour ago
QD
Assistant Site Superintendent, StreetSide Edmonton
Qualico Developments Canada Ltd.
Edmonton, AB
- Full-time
Reporting to the Director, Operations, as the Assistant Site Superintendent you will oversee on-site construction activities and assist in ensuring construction follows established design…
Added 1 hour ago
DI
Senior IT Security Engineer
Draganfly Inc.
Burnaby, BC
- $120,000 to $140,000 CAD / year
- Full-time
…services, contract engineering & custom integration product development, and health monitoring products and…
Added 1 hour ago
BB
Lead 3D FX Artist
Brown Bag Films
Toronto, ON
- Contract
To create FX assets for a CG animated series based on the visual and narrative requirements established by the Art Director and episodic Director, while working within the technical…
Added 1 hour ago
SS
Security Operations Team Lead
Safe Software
Remote, Canada
- $126,000 to $137,000 CAD / year
- Full-time
- Remote
Safe Software is looking for a Security Operations Team Lead to build and lead our security operations function. This is a new role, and the person in it will own the programs, processes,…

Pacifica Housing

Resident Services Coordinator

Victoria, BC, Canada

Compensation: $29.06-$31.50/hour · Full-time

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Job details

Pay: Compensation: $29.06-$31.50/hour
Job type: Full-time
Apply by: Apr 3, 2027
Experience: A minimum of 2 years related property management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Title: Resident Services Coordinator (RSC)

Posting Number: 26-066

Reports to: Manager of Resident Services

Union: BCGEU

Compensation: $29.06-$31.50/hour

Schedule: 8:30am-4:30pm, Monday-Friday (75 hours bi-weekly)

Status: Full Time, Permanent

Posting Closing Date: October 20, 2026 at 4pm

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Key Responsibilities:

The Resident Services Coordinator supports the Associate Director of Housing in meeting effective operation and prudent management of our residential properties with a resident-focused approach.

Contributes to ensuring a high occupancy rate by:
Arranging viewings with potential residents and following up with prospective renters
Completing the move-in process with new residents
Taking early preventative action when a resident is struggling or failing to meet their tenancy responsibilities
Collaborating with other departments to support housing security and stabilization efforts to minimize evictions
Completing the move-out process, updating the required data-bases and collaborating with maintenance and supportive housing staff as required to ensure an expedited suite turnover process takes place
Tenancy Management and Resident Communication:
Timely response to resident communication including complaints and inquiries
Records and maintains resident unit files in Yardi (property management software), and hardcopy including all tenancy related records
Prepares and delivers resident correspondence including but not limited to warning letters and notices to end tenancy
Works with residents to create and track payment plans as required and that chargeback procedures are followed
Ensures appropriate and effective communication takes place with residents, provide responses where required, including as a direct liaison with residents and external stakeholders as required
Works with the Finance Department to ensure timely collection of rent and tracking of accounts receivable
Prepares evidence and documentation to be submitted for and participates in hearings at the Residential Tenancy Branch (RTB) and represents the Society in RTB proceedings
Performs a variety of administrative functions including:
Undertaking move-ins/move-outs and unit showings
Processing rent/subsidy changes as per BC Housing guidelines
Implementing rent increases in accordance to RTB requirements
Ensuring tenancy agreements are up to date and adequately protect Pacifica Housing
Providing monthly reports to the Manager of Resident Services on internal housing statistics
Follow up on reports from property inspections and maintenance visits that indicate any action needs to be taken by the resident in order to comply with their tenancy agreement
Cross-training with coordinator positions in other departments
Perform other related duties as required including providing vacation and other coverage to Pacifica Coordinators as required

Requirements

Please note that a combination of experience and education may be considered.

Education:

Secondary school graduation
Certificate or diploma in Office Administration

Experience:

A minimum of 2 years related property management experience

Knowledge, Skills and Abilities:

Strong organizational and time management skills
Demonstrated conflict resolution skills
Knowledge of the Residential Tenancy Act
Ability to operate as part of an interdisciplinary team
Proficient in MS Office programs including Word, Outlook and Excel
Knowledge of Yardi Property Management software an asset

Additional Criteria for Role:

Completion of a Criminal Record Check is required before employment commences
Must have valid driver's license and access to a reliable vehicle with a minimum of $2 million liability ‘business class' insurance
Current basic First Aid Certificate

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

Benefits

A mission driven and meaningful working environment
Competitive salary from a Certified Living Wage Employer
Minimum six (6) percent vacation accrual rate for all permanent staff
Excellent benefits package for full-time employees (includes extended health and dental, life insurance, and more)
Competitive BCGEU Pension Plan
Employee assistance program
Wellness time
Career development and internal advancement opportunities
Organization and individual training opportunities
Dog friendly offices

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, and diversability.

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More about this job

Responsibilities

Coordinate resident services and tenancy processes, including viewings, move-ins and move-outs, resident communications, payment plans, rent collection coordination, and tenancy documentation. Support occupancy and housing stability, prepare for and represent the organization in Residential Tenancy Branch proceedings, and complete reporting and administrative duties.

Requirements

Requires secondary school graduation and an Office Administration certificate or diploma, with at least two years of related property management experience; a combination of education and experience may be considered. Candidates need organizational, time-management, and conflict-resolution skills, knowledge of the Residential Tenancy Act, Microsoft Office proficiency, a valid driver’s license and reliable vehicle with business-class insurance, current basic First Aid, and successful criminal record checks.

Skills

Property Management
Tenancy Management
Resident Communication
Conflict Resolution
Organization
Time Management
Residential Tenancy Act Knowledge
Interdisciplinary Collaboration
Microsoft Word
Microsoft Outlook
Microsoft Excel
Rent Collection
Recordkeeping
Administrative Coordination
First Aid

Benefits

Minimum Six Percent Vacation Accrual
Extended Health and Dental Benefits
Life Insurance
BCGEU Pension Plan
Employee Assistance Program
Wellness Time
Career Development and Advancement Opportunities
Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Resident Services
Tenancy Management
Residential Tenancy Act
Residential Tenancy Branch
Yardi
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Move-In Coordination
Move-Out Coordination
Unit Showings
Rent Collection
Accounts Receivable
Payment Plans
Rent Subsidies
Tenancy Agreements
Eviction Prevention
Housing Stabilization
Conflict Resolution
Resident Records
Criminal Record Check
Vulnerable Sector Check
First Aid
Driver’s License
Business-Class Vehicle Insurance

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